Epicor Eagle API
Epicor Eagle is a cloud point-of-sale and retail management system for independent specialty retailers across hardware, home improvement, lawn and garden, paint, sporting goods, automotive, and pharmacy. An unofficial API lets you programmatically pull inventory, POS transactions, customers, loyalty, purchasing, and vendor data—and push updates like new items, price changes, customer records, and purchase orders back into Eagle.
What is Epicor Eagle?
Epicor Eagle is a fully integrated point-of-sale (POS) and retail management system from Epicor, built for independent specialty retailers. It combines front-end transaction processing with back-office business management—inventory, purchasing, accounting, customer loyalty, and analytics—so retailers can run the storefront and the back office on one platform. Epicor serves roughly 23,000 customers across manufacturing, distribution, retail, building supply, and automotive, and Eagle is its retail-management offering for specialty stores.
Common retail verticals on Eagle include:
- Hardware, home improvement, and building centers
- Lawn and garden, farm and home stores
- Paint and decorating, sporting goods, and pet retailers
- Auto parts retailers/wholesalers, pharmacy, and rental operations
Common data entities:
- Items/SKUs, electronic product catalogs, pricing, and promotions
- Inventory levels, multi-location stock, and replenishment suggestions
- POS transactions, tenders, and payment activity
- Customers, purchase history, and loyalty/rewards records
- Vendors, purchase orders, receivings, and vendor performance
- Accounts payable, general ledger, and back-office documents
The Epicor Eagle Integration Challenge
Independent retailers run mission-critical operations on Eagle every day, but turning its POS- and back-office workflows into API-driven automation is non-trivial:
- Server- and store-centric deployment: Eagle is often deployed per store or chain, so data access varies by dealer environment and version
- Partner-gated integrations: Much connectivity flows through certified third-party connectors (e.g., e-commerce sync), requiring partner agreements before access
- Catalog and pricing complexity: Electronic catalogs, vendor feeds, and promotion rules differ by vertical and make item/price sync error-prone
- Multi-location inventory: Stock, transfers, and replenishment span multiple stores, each with its own IDs and on-hand state
- Authentication and session handling: Operator logins and back-office credentials complicate headless, automated access
- Batch and report-driven data: Some data is surfaced through reports and exports rather than clean endpoints, requiring careful parsing and reconciliation
How Supergood Creates Epicor Eagle APIs
Supergood reverse-engineers authenticated Eagle flows and back-office surfaces to deliver a resilient, normalized API layer for your Eagle environment—across POS, inventory, customers, and purchasing.
- Handles operator logins, back-office credentials, and MFA securely in a managed session
- Maintains session continuity with automated refresh and change detection
- Normalizes responses across items, inventory, transactions, customers, and vendors so you integrate once and rely on consistent objects
- Aligns with store-specific catalogs, pricing rules, and multi-location structures for accurate sync
Use Epicor Eagle with AI agents: Epicor Eagle MCP Server →
Getting Started
- Schedule Integration Assessment
Book a 30-minute session to confirm your stores, modules, and authentication model.
- Supergood Generates and Validates Your API
We deliver a production-ready Eagle adapter tailored to your store configuration and entitlements.
- Deploy with Monitoring
Go live with continuous monitoring and automatic adjustments as Eagle evolves.
API Endpoints
Authentication
/authenticateAuthenticate to an Epicor Eagle environment using operator/back-office credentials and obtain a session token for downstream calls.
Catalog
/itemsList items/SKUs with pricing, catalog attributes, and promotion data, filtered by department, vendor, or location.
Catalog
/create_itemCreate or update an item, including pricing, descriptions, and electronic catalog fields, across one or more stores.
Inventory
/inventoryRetrieve on-hand quantities, multi-location stock, and replenishment suggestions for items across stores.
POS
/transactionsPull POS sales transactions, tenders, and line detail with date, register, and store filters.
Customers
/customersList customers with purchase history and loyalty/rewards records for CRM and marketing sync.
Purchasing
/create_purchase_orderCreate a purchase order against a vendor with line items, quantities, and store destination for replenishment.
Use Cases
Sync catalog, pricing, and inventory to e-commerce
- Pull items, pricing, and promotions from Eagle into BigCommerce, Shopify, or a custom storefront - Stream multi-location on-hand quantities so online availability stays accurate - Push web order and customer records back into Eagle for fulfillment
Centralize POS sales and reporting
- Stream POS transactions, tenders, and line detail into a data warehouse - Reconcile daily sales by store, register, and department for finance - Feed market-basket and demand-forecasting models with normalized transaction data
Automate purchasing and replenishment
- Pull replenishment suggestions and on-hand levels to drive purchase orders - Create POs against vendors and track receivings without back-office clicks - Surface vendor performance and lead-time data to procurement tools
Unify customer and loyalty data
- Sync customers, purchase history, and loyalty balances into CRM and marketing platforms - Trigger personalized promotions based on cross-store purchase behavior - Reconcile rewards activity across stores for a single customer view
Technical Specifications
Authentication
Operator and back-office credentials, with MFA where configured, handled in a managed session
Connectivity
Authenticated Eagle application flows and back-office surfaces, with partner connectors used where exposed by the dealer
Response format
Normalized JSON across items, inventory, transactions, customers, and purchasing objects
Rate limits
Adaptive throttling tuned to your store environment to avoid back-office and server-side limits
Session management
Automatic session refresh, re-login handling, and credential rotation
Data freshness
Near real-time pulls for inventory, transactions, and pricing with optional scheduled batch syncs
Security
Encrypted credential vault, scoped access tokens, SOC 2-aligned controls, and audit logging
Webhooks
Event-style callbacks for new sales, price changes, inventory thresholds, and PO status
Latency
Sub-second reads on cached items and inventory; multi-second writes when posting PO and catalog updates
Throughput
Horizontally scaled workers sized to multi-store transaction and catalog volume
Reliability
Retry, backoff, and idempotency keys for item updates, purchase orders, and customer writes
Adaptation
Continuous monitoring of Eagle releases, connector changes, and store-specific configuration drift
Frequently asked questions
Yes. Supergood adapts to either model—we operate against the same authenticated Eagle surfaces whether your environment is hosted by Epicor or deployed per store, with network configuration tuned to your setup.
No. Supergood works with your existing Eagle entitlements and authenticated sessions. Partner connector agreements are only required when you specifically want to consume a brokered third-party service.
Yes. The API normalizes multi-location inventory, pricing, and catalog data so on-hand quantities and prices stay consistent across all of your stores and downstream systems.
Yes. Beyond reads, the API supports writes—creating and updating items, prices, customers, and purchase orders—with idempotency and validation against your store configuration.
Each environment is profiled against its electronic catalogs, vendor feeds, and promotion rules, so Supergood preserves vertical-specific fields and pricing logic rather than forcing a generic schema.