Infor API
Infor is a global cloud enterprise software provider whose industry-specific CloudSuite ERP, supply chain, financial, and human capital management applications run mission-critical operations for manufacturers, distributors, and service organizations. An unofficial API lets you programmatically pull orders, invoices, inventory, financial transactions, and employee records—and push updates like new purchase orders, journal entries, and HR changes—across Infor's ION-connected suites.
What is Infor?
Infor is a global provider of cloud enterprise software built for industry-specific operations across manufacturing, distribution, and service sectors. Organizations use Infor's CloudSuite applications to run ERP, supply chain management, financial management, human capital management, and product lifecycle management—spanning 60+ micro-verticals including industrial manufacturing, distribution, food & beverage, automotive, fashion & apparel, healthcare, aerospace & defense, and public sector—integrated through the Infor ION middleware and surfaced via the Infor ION API Gateway.
Core product areas include:
- CloudSuite Industry ERP (industrial manufacturing, distribution, food & beverage, automotive, fashion, aerospace & defense)
- Enterprise ERP platforms (Infor LN, Infor M3, Infor SyteLine/CloudSuite Industrial)
- Financial Management and Infor SunSystems
- Human Capital Management (HCM) and Workforce Management (WFM)
- Supply Chain Management, Warehouse Management System (WMS), and Infor Nexus
- Product Lifecycle Management (PLM) and Manufacturing Execution System (MES)
- Infor ION middleware and the Infor Velocity Suite (industry AI agents and orchestration)
Common data entities:
- Sales Orders, Purchase Orders, Quotes, Shipments, Deliveries
- Items, Inventory, Warehouses, Bills of Material, Production Orders
- Invoices, Payments, Journal Entries, General Ledger, Cost Centers
- Customers, Suppliers, Contacts, Price Lists, Contracts
- Employees, Positions, Time & Attendance, Payroll, Benefits
- Documents, Attachments, ION Messages (BODs), Workflow Tasks
The Infor Integration Challenge
Enterprises run mission-critical operations on Infor daily, but turning its multi-suite, multi-tenant environment into clean API-driven automation is non-trivial:
- Suite-by-suite fragmentation: LN, M3, SyteLine, SunSystems, and HCM each have distinct object models, IDs, and lifecycle states, so a single integration rarely spans the stack
- ION API Gateway complexity: OAuth 2.0 client registration, service accounts, grant-type selection, and per-tenant credentials must be configured before any call succeeds
- Customer-specific configuration: Industry CloudSuite deployments are tailored per organization—custom fields, BODs, and business rules break generic integrations across tenants
- ION middleware semantics: Much enterprise data flows through ION as Business Object Documents (BODs) and asynchronous messages rather than simple synchronous REST resources
- Endpoint coverage variability: Available API suites, endpoints, and quota policies differ by module, product version, and the customer's deployment model
- Quota and rate policies: The Gateway enforces tenant-level quota policies and response caching that headless automation must respect to avoid throttling
How Supergood Creates Infor APIs
Supergood reverse-engineers authenticated sessions, the Infor ION API Gateway, and ION message flows to deliver a resilient API layer for your Infor tenant—across ERP, financials, supply chain, and HCM suites.
- Handles OAuth 2.0 client credentials, service accounts, and MFA-protected logins securely
- Maintains session and token continuity with automated refresh and change detection
- Normalizes responses across LN, M3, SyteLine, SunSystems, and HCM so you integrate once and rely on consistent objects
- Aligns with customer-specific CloudSuite configuration, custom fields, and entitlements to ensure compliant access
Use Infor with AI agents: Infor MCP Server →
Getting Started
- Schedule Integration Assessment
Book a 30-minute session to confirm your suites, modules, and authentication model.
- Supergood Generates and Validates Your API
We deliver a production-ready Infor adapter tailored to your CloudSuite configuration and entitlements.
- Deploy with Monitoring
Go live with continuous monitoring and automatic adjustments as Infor evolves.
API Endpoints
Authentication
/authenticateAuthenticate to an Infor tenant via OAuth 2.0 client credentials or service account and obtain a bearer token for downstream ION API calls.
Sales & Orders
/ordersList sales and purchase orders across CloudSuite ERP with filters for status, customer, supplier, and date range.
Sales & Orders
/create_orderCreate a new sales or purchase order against the customer's configured ERP product and pricing rules.
Inventory
/inventoryRetrieve items, on-hand quantities, and warehouse stock positions across CloudSuite WMS and ERP.
Finance
/invoicesPull AR/AP invoices, payments, and general ledger transactions from Financial Management and SunSystems.
Finance
/create_journal_entryPost a journal entry to the general ledger with cost center, account, and effective-date handling.
HCM
/employeesList employees, positions, and HR records from Infor HCM with department and status filters.
Use Cases
Sync ERP orders and inventory into downstream systems
- Pull sales orders, purchase orders, and shipment status from CloudSuite ERP into a single warehouse - Stream item, inventory, and warehouse stock positions to planning and analytics tools - Reconcile customer and supplier records across LN, M3, and SyteLine for unified master data
Automate financial close and ledger reconciliation
- Sync AR/AP invoices, payments, and journal entries from Financial Management and SunSystems into your GL and BI stack - Post journal entries and adjustments back to Infor with cost center and effective-date handling - Surface delinquent accounts and approval-pending transactions to finance workflows
Keep HCM and workforce data in sync
- Pull employee, position, and time & attendance records from Infor HCM and WFM - Push new hires, transfers, and payroll changes into Infor without manual portal entry - Trigger downstream CRM, IdP, and provisioning workflows when employee records change
Orchestrate supply chain and ION message flows
- Consume ION Business Object Documents (BODs) for orders, shipments, and inventory events - Route production orders, BOMs, and WMS movements to downstream MES and logistics tools - Trigger Infor Nexus and partner workflows when shipment or supplier status changes
Technical Specifications
Authentication
OAuth 2.0 client credentials, service accounts, and MFA-protected logins handled in a managed session
Connectivity
Authenticated sessions plus the Infor ION API Gateway and ION message flows surfaced per tenant
Response format
Normalized JSON across ERP, Finance, Supply Chain, and HCM objects
Rate limits
Adaptive throttling tuned to the Gateway's tenant-level quota policies to avoid carrier-side limits
Session management
Automatic token refresh, credential rotation, and grant-type handling
Data freshness
Near real-time pulls for orders, inventory, and financials with optional scheduled batch syncs
Security
Encrypted credential vault, scoped access tokens, SOC 2-aligned controls, and audit logging
Webhooks
Event-style callbacks for order, shipment, invoice, and HR record changes via ION events
Latency
Sub-second reads on cached entities; multi-second writes when posting through ERP and finance workflows
Throughput
Horizontally scaled workers sized to multi-suite volume across ERP, Finance, Supply Chain, and HCM
Reliability
Retry, backoff, and idempotency keys for orders, journal entries, and inventory transactions
Adaptation
Continuous monitoring of Infor releases, ION API Gateway changes, and customer-specific CloudSuite configuration drift
Frequently asked questions
Yes. Supergood normalizes data across Infor's ERP suites—including LN, M3, SyteLine/CloudSuite Industrial, and SunSystems—plus Finance, Supply Chain, and HCM, so you can integrate orders, inventory, and financial entities once across the stack.
Supergood works with your existing Infor entitlements and authenticated sessions. Where the ION API Gateway is provisioned we use it directly; where it is not, we operate against the same authenticated surfaces your users access.
Each tenant is profiled against its configured products, BODs, business rules, and custom fields. Supergood preserves customer-specific fields, lifecycle states, and entitlements rather than forcing a generic schema.
Yes. Supergood handles ION's asynchronous BOD and message flows alongside synchronous REST endpoints, so order, shipment, and inventory events are exposed through the same normalized API surface.
Supergood adapts to either model. On Infor's multi-tenant cloud we work against your tenant via the ION API Gateway; for on-prem or hybrid deployments we operate against the same authenticated surfaces, with network configuration tuned to your environment.