STORIS API
STORIS is a unified ERP and retail commerce platform built for home furnishings, bedding, and appliance retailers, powering point of sale, inventory, logistics, customer service, and integrated accounting. An unofficial API lets you programmatically pull orders, inventory, customers, products, and accounting data—and push updates like new sales orders, quotes, and customer records—back into STORIS, complementing its eBridge Commerce APIs and webhooks.
What is STORIS?
STORIS is a unified ERP and retail commerce platform built specifically for home furnishings, bedding, and appliance retailers. Retailers use STORIS to run point of sale, manage inventory and purchasing, schedule deliveries and warehouse operations, service customers, and post to an integrated general ledger—supporting omnichannel order fulfillment across showrooms, websites, and distribution centers. STORIS exposes its eBridge Commerce APIs and webhooks so retailers can connect their broader technology stack.
Core product areas include:
- Point of Sale and Mobile POS (NextGen platform)
- Inventory Management and Buying Tools (purchasing, demand forecasting, barcode scanning)
- Logistics & Distribution (warehouse operations, delivery scheduling, fulfillment)
- Customer Service and Customer Experience Management
- Integrated Accounting, Financing Solutions, and General Ledger
- Reporting, Analytics, and Business Intelligence
- eBridge Commerce APIs and Webhooks (third-party website and ecosystem integration)
Common data entities:
- Sales Orders, Service Orders, Quotes, Shopping Carts
- Inventory Items, Product Descriptions, Pricing, Availability, Specifications
- Customers, Contact Information, Order History, Profiles
- Purchase Orders, Vendors, Demand Forecasts
- Deliveries, Reservations, Fulfillment Events
- Payments, Financing/Credit Applications, General Ledger, Registries
The STORIS Integration Challenge
Retailers run mission-critical operations on STORIS daily, but turning its workflows into reliable, end-to-end API automation is non-trivial:
- Tiered API access: eBridge Commerce splits into read-only Basic APIs and bi-directional STORIS APIs, so coverage depends on which package and methods a retailer has licensed
- Development expertise required: STORIS provides Swagger documentation and training, but building and maintaining integrations falls on internal teams or third parties
- Retailer-specific configuration: Product catalogs, pricing rules, store hierarchies, and fulfillment workflows are tailored per retailer—generic integrations break across deployments
- Webhook plumbing: Event Hub subscriptions, action programming, and health monitoring must be configured and maintained to keep event-driven flows reliable
- Omnichannel reconciliation: Inventory, orders, and customers span showrooms, ecommerce sites, marketplaces, and distribution centers that must stay in sync in near real time
- Accounting integrity: Orders, payments, and disbursements post to an integrated general ledger, so writes require careful sequencing and reconciliation
How Supergood Creates STORIS APIs
Supergood reverse-engineers authenticated browser flows together with the eBridge Commerce API surface and webhook events to deliver a resilient API layer for your STORIS deployment—covering point of sale, inventory, customers, and accounting.
- Handles username/password and MFA securely within a managed session
- Maintains session continuity with automated refresh and change detection
- Normalizes responses across Orders, Inventory, Customers, and Accounting so you integrate once and rely on consistent objects
- Aligns with retailer-specific catalogs, pricing rules, and store hierarchies to keep access compliant
Use STORIS with AI agents: STORIS MCP Server →
Getting Started
- Schedule Integration Assessment
Book a 30-minute session to confirm your modules, API package, and authentication model.
- Supergood Generates and Validates Your API
We deliver a production-ready STORIS adapter tailored to your configuration and data entities.
- Deploy with Monitoring
Go live with continuous monitoring and automatic adjustments as STORIS evolves.
API Endpoints
Authentication
/authenticateAuthenticate to a STORIS deployment using username/password or MFA and obtain a session token for downstream calls.
Orders
/ordersList sales orders, service orders, and quotes with filters for store, status, customer, and fulfillment state.
Orders
/create_orderCreate a new sales order or quote with line items, pricing, customer, and delivery details.
Inventory
/inventoryRetrieve inventory items, descriptions, pricing, availability, and specifications across locations.
Customers
/customersPull customer profiles, contact information, and order history for CRM and marketing systems.
Customers
/create_customerCreate or update a customer record with contact details and profile attributes.
Use Cases
Sync orders and inventory across showrooms and ecommerce
- Pull sales orders, service orders, and quotes from STORIS into a single warehouse - Stream inventory availability and pricing changes to ecommerce, marketplace, and dropship channels - Push online orders back into STORIS for unified omnichannel fulfillment
Automate fulfillment and delivery workflows
- Trigger on order entry, payment, and inventory reservation webhook events - Route fulfillment and delivery scheduling to warehouse and logistics systems - Fire post-delivery follow-ups, review requests, and upsell campaigns
Unify customer data for CRM and marketing
- Sync customer profiles, contact details, and order history into CRM and email platforms - Recover abandoned shopping carts using cart and customer events - Keep registry and membership reward data current across systems
Reconcile accounting and financing data
- Sync payments, disbursements, and general ledger entries into accounting and BI systems - Match financing and credit application activity against orders - Surface AR and reporting data for finance dashboards
Technical Specifications
Authentication
Username/password and MFA handled in a managed session, layered over eBridge Commerce API credentials
Connectivity
Authenticated browser flows plus the eBridge Commerce REST/Swagger API surface where licensed by the retailer
Response format
Normalized JSON across Orders, Inventory, Customers, and Accounting objects
Rate limits
Adaptive throttling tuned to your STORIS deployment to avoid platform-side limits
Session management
Automatic session refresh, MFA replay handling, and credential rotation
Data freshness
Near real-time pulls for orders, inventory, and customers with optional scheduled batch syncs
Security
Encrypted credential vault, scoped access tokens, SOC 2-aligned controls, and audit logging
Webhooks
Event-style callbacks via the STORIS Event Hub for order entry, payment, reservation, delivery, and fulfillment events
Latency
Sub-second reads on cached entities; multi-second writes when posting orders and accounting transactions
Throughput
Horizontally scaled workers sized to multi-store, omnichannel order and inventory volume
Reliability
Retry, backoff, and idempotency keys for order creation, payments, and inventory updates
Adaptation
Continuous monitoring of STORIS releases, eBridge Commerce API changes, and retailer-specific configuration drift
Frequently asked questions
Yes. Supergood layers on top of your eBridge Commerce API package—both the read-only Basic APIs and the bi-directional STORIS APIs—and fills coverage gaps using authenticated flows, so you get one consistent API surface regardless of which methods you have licensed.
Yes. Where your deployment supports bi-directional STORIS APIs, Supergood writes sales orders, quotes, and customer records back into STORIS with idempotency and reconciliation safeguards. Read-only entities are exposed for pulls.
Yes. Supergood subscribes to STORIS webhook events—order entry, payment, inventory reservation, delivery scheduling, and fulfillment completion—routed through the Event Hub, and normalizes them into a consistent event stream for downstream systems.
Each deployment is profiled against its configured product catalog, pricing rules, store hierarchy, and fulfillment workflows. Supergood preserves retailer-specific fields and entitlements rather than forcing a generic schema.
No. STORIS APIs normally require development expertise to build and maintain. Supergood delivers and operates the integration for you, including session handling, webhook plumbing, and ongoing adaptation as STORIS evolves.