Loc8 API
Loc8 is a cloud CMMS and asset management platform that helps maintenance, operations, and reliability teams manage work orders, assets, preventative maintenance, and field crews from one system. An unofficial API lets you programmatically pull assets, work orders, jobs, maintenance schedules, and contractor and customer records—and push updates like new work orders, job status changes, defects, and completed maintenance back into Loc8.
What is Loc8?
Loc8 is a cloud-based Computerized Maintenance Management System (CMMS) and asset management platform built to help maintenance, operations, and reliability teams streamline work orders, track assets, schedule jobs, and empower field crews from a single system. Teams use Loc8 to manage asset lifecycles, run preventative maintenance, dispatch and schedule technicians and contractors, capture job signatures and conditional forms in the field, and report on performance across industries like facilities, mining, utilities, government, healthcare, and transportation.
Core product areas include:
- Work Order Management (task creation, assignment, and tracking)
- Asset Management (lifecycle oversight and performance monitoring)
- Preventative Maintenance (proactive maintenance scheduling)
- Scheduling & Workforce Management (matching staff to jobs by availability and distance)
- Mobile CMMS (field access via tablets and smart devices)
- Reporting & Analytics, Safety and Compliance, Component Reliability Management, and a Conditional Forms Management module
Common data entities:
- Assets, Components, Locations, Asset Hierarchies
- Work Orders, Jobs, Tasks, Job Status changes, Job Signatures
- Preventative Maintenance Schedules, Maintenance Plans, Defects
- Technicians, Contractors, Workforce, Schedules
- Customers, Sites, Quotes, Invoices
- Forms, Conditional Forms, Reports, Attachments
The Loc8 Integration Challenge
Maintenance teams run daily operations on Loc8, but turning portal- and mobile-driven workflows into API-driven automation is non-trivial:
- Mobile-first field data: Much of the job, signature, and conditional-form activity originates in the mobile app, making headless extraction harder than a pure web workflow
- Tenant-specific configuration: Asset hierarchies, custom forms, maintenance plans, and workflows are tailored per customer—generic integrations break across accounts
- Limited public API documentation: Loc8 offers API integration, but published developer docs are thin, so endpoint coverage and payload shapes must be discovered against the live tenant
- Authentication and session handling: Authenticated sessions and token refresh complicate reliable, unattended automation
- Cross-entity relationships: Work orders, assets, schedules, defects, and contractors are tightly linked, so partial pulls miss the context needed for reporting and dispatch
- Quoting and invoicing flows: Quote and invoice records tied to jobs require careful state and reason-code handling when syncing to accounting systems
How Supergood Creates Loc8 APIs
Supergood reverse-engineers authenticated browser and app flows together with Loc8's available API surface to deliver a resilient, normalized API layer for your Loc8 tenant—across assets, work orders, maintenance, and field operations.
- Handles username/password and MFA securely within a managed session
- Maintains session continuity with automated refresh and change detection
- Normalizes responses across Assets, Work Orders, Maintenance Schedules, and Scheduling so you integrate once and rely on consistent objects
- Aligns with tenant-specific asset hierarchies, custom forms, and entitlements to ensure accurate, scoped access
Use Loc8 with AI agents: Loc8 MCP Server →
Getting Started
- Schedule Integration Assessment
Book a 30-minute session to confirm your modules, asset hierarchy, and authentication model.
- Supergood Generates and Validates Your API
We deliver a production-ready Loc8 adapter tailored to your tenant configuration and entitlements.
- Deploy with Monitoring
Go live with continuous monitoring and automatic adjustments as Loc8 evolves.
API Endpoints
Authentication
/authenticateAuthenticate to a Loc8 tenant using username/password or MFA and obtain a session token for downstream calls.
Assets
/assetsList assets and components with filters for location, asset hierarchy, status, and category.
Work Orders
/work_ordersRetrieve work orders and jobs with filters for status, assignee, site, and scheduled date range.
Work Orders
/create_work_orderCreate a new work order or job against an asset, including task details, priority, and assignment.
Maintenance
/maintenance_schedulesPull preventative maintenance schedules, plans, and upcoming due tasks for assets and components.
Field Operations
/update_job_statusUpdate a job's status, capture completion details, defects, and job signatures from field activity.
Use Cases
Sync asset and work order data into your warehouse
- Pull assets, components, and asset hierarchies from Loc8 into a single data warehouse - Stream work order, job, and status-change events to downstream BI and reporting tools - Reconcile location and site records across systems for unified asset reporting
Automate preventative maintenance workflows
- Push preventative maintenance schedules and plans into Loc8 and pull due tasks back for dispatch - Trigger work order creation automatically when maintenance thresholds or conditions are met - Route defects and failed inspections to the right technicians without portal clicks
Connect field scheduling and dispatch
- Match technicians and contractors to jobs by availability and distance from external scheduling tools - Sync job assignments, status changes, and job signatures back into Loc8 in near real time - Surface overdue and high-priority jobs to operations dashboards
Reconcile quotes and invoices with accounting
- Sync job-linked quotes and invoices from Loc8 into accounting and ERP systems - Match completed work orders to billing records and flag discrepancies - Surface outstanding and approved quotes to revenue and finance workflows
Technical Specifications
Authentication
Username/password and MFA handled in a managed session
Connectivity
Authenticated browser and app flows plus Loc8's available API surface where exposed by the tenant
Response format
Normalized JSON across Asset, Work Order, Maintenance, Scheduling, and Customer objects
Rate limits
Adaptive throttling tuned to your tenant to avoid Loc8-side limits
Session management
Automatic session refresh, MFA replay handling, and credential rotation
Data freshness
Near real-time pulls for assets, work orders, and schedules with optional scheduled batch syncs
Security
Encrypted credential vault, scoped access tokens, SOC 2-aligned controls, and audit logging
Webhooks
Event-style callbacks for work order creation, job status changes, defects, and maintenance due events
Latency
Sub-second reads on cached entities; multi-second writes when posting through job and maintenance workflows
Throughput
Horizontally scaled workers sized to high work order and asset volume across sites
Reliability
Retry, backoff, and idempotency keys for work order creation, status updates, and maintenance transactions
Adaptation
Continuous monitoring of Loc8 releases, mobile app changes, and tenant-specific configuration drift
Frequently asked questions
Yes. Supergood works against the authenticated surfaces behind both the Loc8 web portal and mobile app, so job activity, signatures, and conditional forms captured in the field are available alongside web-managed records.
No. Supergood works with your existing Loc8 tenant, credentials, and entitlements. There is no separate partner program or marketplace approval required to access your own data.
Each tenant is profiled against its configured asset hierarchy, maintenance plans, and custom forms. Supergood preserves your fields, lifecycle states, and entitlements rather than forcing a generic schema.
Yes. You can pull assets, work orders, schedules, and contractor records, and push updates such as new work orders, job status changes, defects, and completed maintenance back into Loc8.
Supergood continuously monitors Loc8 releases and app changes, automatically adapting the adapter when endpoints, payloads, or workflows shift so your integration keeps running.