LogiNext API
LogiNext is an AI-powered last-mile delivery and route optimization platform that helps courier, retail, eCommerce, CPG, and food & beverage companies plan routes, dispatch drivers, and track shipments in real time across Mile, Reverse, On-Demand, and Haul. An unofficial API lets you programmatically create orders, manage delivery associates and routes, start and monitor trips, and pull live tracking and proof-of-delivery data—and push status updates back into LogiNext.
What is LogiNext?
LogiNext is an AI-powered logistics software platform for last-mile delivery and transportation management. Courier, express, parcel, retail, eCommerce, CPG, and food & beverage companies use LogiNext to plan and optimize routes, automate pickups and deliveries, dispatch and track drivers in real time, and manage line-haul and reverse logistics—turning delivery operations into SLA-focused, data-driven workflows.
Core product modules include:
- LogiNext Mile — route planning, delivery scheduling, and dispatch
- LogiNext Reverse — automated pickups, returns, and multi-drop management
- LogiNext On-Demand — real-time live tracking of deliveries and drivers
- LogiNext Haul — line-haul and inter-city transportation management
- LogiNext Driver App — mobile application for driver and field operations
Common data entities:
- Orders, Shipments, Pickups, Drops, Delivery Tasks
- Delivery Associates (Resources), Vehicles, Driver Status
- Routes, Trips, Stops, ETAs, Geofences
- Tracking Events, Delivery Status, Proof of Delivery
- Customers, Addresses, Time Windows, SLAs
The LogiNext Integration Challenge
LogiNext exposes an API, but it is gated to onboarded clients and shaped by per-tenant delivery operations—turning it into reliable automation takes more than reading the docs:
- Onboarded-client gating: API credentials (username/password) are provisioned by LogiNext or an assigned Customer Service Associate, so there is no open self-serve developer key
- Basic-auth session model: Authentication returns an Authentication Token and Client Secret Key valid for only 24 hours, requiring a refresh call that invalidates the prior token before it expires
- Tight rate limits: Order creation runs at roughly one request per second, with the Orders API accepting up to 20 records per request—batching and pacing must be handled carefully
- Module spread: Mile, Reverse, On-Demand, and Haul each cover different operations, so orders, resources, routes, and trips can carry different IDs and lifecycle states
- Real-time tracking complexity: Live driver location, ETA, and delivery-status updates stream continuously and must be captured without dropping events
- Tenant-specific configuration: Time windows, SLAs, address handling, and integration mappings differ per customer deployment, so generic integrations break across accounts
How Supergood Creates LogiNext APIs
Supergood reverse-engineers LogiNext's authenticated session flows and gated API surface to deliver a resilient, normalized API layer for your LogiNext account—across Mile, Reverse, On-Demand, and Haul.
- Manages the basic-auth login, Authentication Token, and Client Secret Key, with automatic refresh before the 24-hour expiry
- Respects LogiNext rate limits with built-in pacing and batching (up to 20 orders per request) to avoid throttling
- Normalizes orders, resources, routes, trips, and tracking events into consistent objects so you integrate once across modules
- Captures live tracking and delivery-status updates reliably, with retries and change detection tuned to your tenant
Use LogiNext with AI agents: LogiNext MCP Server →
Getting Started
- Schedule Integration Assessment
Book a 30-minute session to confirm your LogiNext modules, data entities, and authentication model.
- Supergood Generates and Validates Your API
We deliver a production-ready LogiNext adapter tailored to your account configuration and entitlements.
- Deploy with Monitoring
Go live with continuous monitoring and automatic adjustments as LogiNext evolves.
API Endpoints
Authentication
/authenticateAuthenticate with the username/password provisioned to your onboarded LogiNext account and obtain an Authentication Token and Client Secret Key for downstream calls.
Authentication
/refresh_tokenFetch a fresh session token before the 24-hour validity expires; the prior token is invalidated and the new token is passed in every subsequent call.
Orders
/create_ordersCreate up to 20 orders per request (roughly one request per second) with addresses, time windows, and delivery details.
Orders
/ordersList orders and shipments with filters for status, time window, route, and delivery associate.
Resources
/create_resourceAdd a delivery associate (resource) with vehicle, capacity, and availability so they can be assigned to routes and trips.
Routing
/plan_routePlan and optimize a route across orders, then start the trip for assigned delivery associates.
Tracking
/trackingPull live driver location, ETAs, delivery status, and proof-of-delivery events for in-progress and completed trips.
Use Cases
Push orders from OMS and eCommerce into LogiNext
- Create orders in batches of up to 20 per request as they flow in from Magento, SAP Hybris, or your order management system - Map addresses, time windows, and SLAs to LogiNext delivery tasks - Reconcile order IDs back to your source system for end-to-end traceability
Automate route planning and dispatch
- Plan and optimize routes across orders and available delivery associates - Assign resources, start trips, and push dispatch updates without portal clicks - Re-optimize when new orders, cancellations, or driver availability change
Stream live tracking into customer and BI tools
- Pull real-time driver location, ETAs, and delivery status from On-Demand - Feed tracking pages, customer notifications, and dashboards with consistent events - Capture proof-of-delivery and exception events for downstream analytics
Sync resources and reverse logistics
- Onboard delivery associates and keep vehicle, capacity, and status in sync - Trigger automated pickups and multi-drop returns through Reverse - Surface failed deliveries and reattempts to retention and support workflows
Technical Specifications
Authentication
Username/password basic auth provisioned to onboarded clients, returning an Authentication Token and Client Secret Key in a managed session
Connectivity
Authenticated REST calls against LogiNext's gated developer API surface across Mile, Reverse, On-Demand, and Haul
Response format
Normalized JSON across Orders, Resources, Routes, Trips, and Tracking objects
Rate limits
Adaptive pacing tuned to LogiNext limits (≈1 request/second for order creation, up to 20 records per Orders request)
Session management
Automatic token refresh before the 24-hour expiry, with Client Secret Key handling and credential rotation
Data freshness
Near real-time pulls for orders, trips, and live tracking with optional scheduled batch syncs
Security
Encrypted credential vault, scoped access tokens, SOC 2-aligned controls, and audit logging
Webhooks
Event-style callbacks for order creation, dispatch, trip status, and delivery/proof-of-delivery changes
Latency
Sub-second reads on cached entities; multi-second writes when creating orders and planning routes
Throughput
Horizontally scaled workers sized to high-volume last-mile order and tracking activity within LogiNext rate limits
Reliability
Retry, backoff, and idempotency keys for order creation, route planning, and trip updates
Adaptation
Continuous monitoring of LogiNext API changes and per-tenant configuration drift
Frequently asked questions
Yes. LogiNext provisions API credentials (username/password) to onboarded clients via their system or an assigned Customer Service Associate. Supergood works with your existing LogiNext account and entitlements—there is no open self-serve developer key.
Supergood manages the Authentication Token and Client Secret Key for you, calling the refresh endpoint before the 24-hour validity expires so your integration never breaks on an invalidated token.
Yes. Supergood paces requests to LogiNext's limits—roughly one request per second for order creation—and batches up to 20 records per Orders request to maximize throughput without triggering throttling.
Mile, Reverse, On-Demand, and Haul are exposed through the same normalized API surface, so orders, resources, routes, trips, and tracking sit alongside each other regardless of module.
Yes. Supergood captures live driver location, ETAs, delivery status, and proof-of-delivery events reliably, with retries and change detection so no updates are dropped.