Manhattan Associates API
Manhattan Associates is an AI-native supply chain and commerce platform unifying warehouse management, transportation management, order management, point of sale, and supply chain planning for retailers, manufacturers, wholesalers, and 3PLs. An API lets you programmatically pull orders, shipments, inventory, locations, work, and waves—and push updates like new orders, ASNs, picks, and shipment confirmations back into Manhattan Active.
What is Manhattan Associates?
Manhattan Associates is an AI-native supply chain and commerce software company that unifies planning, orders, stores, warehouses, and transportation on a single cloud-native platform. Retailers, manufacturers, wholesalers, grocers, and third-party logistics providers run Manhattan to manage warehouse operations, route and tender freight, orchestrate omnichannel orders, run point of sale, and forecast and replenish inventory—built on Manhattan Active Technology, a microservices-based foundation that publishes thousands of REST API endpoints.
Core product areas include:
- Supply Chain Execution (Warehouse Management, Transportation Management, Yard Management, Labor Management, Carrier Management)
- Unified Commerce (Order Management, Point of Sale, Store Inventory & Fulfillment, Customer Service & Engagement)
- Supply Chain Planning (Demand Forecasting, Replenishment, Allocation)
- Manhattan Active Platform (cloud-native microservices foundation, ActivePlatform, AI Agents, Agent Foundry, ProActive low-code integration toolkit)
Common data entities:
- Orders, Order Lines, Allocations, Fulfillment, Backorders
- Inventory, Items, Locations, LPNs, Lots, Serial Numbers
- Shipments, ASNs, Receipts, Waves, Picks, Packs, Loads
- Work, Tasks, Labor Standards, Activity, Performance
- Carriers, Rates, Tenders, Stops, Tracking Events, Freight Settlement
- Stores, POS Transactions, Customers, Returns, Store Inventory
The Manhattan Associates Integration Challenge
Manhattan Active publishes a broad REST API surface, but turning a customer's deployment into reliable, end-to-end automation is rarely turnkey:
- Tenant-specific configuration: Order types, workflow rules, location models, and extensions are tailored per customer—generic integrations break across environments
- Thousands of endpoints across modules: WMS, TMS, OMS, POS, and Planning each expose their own object models, IDs, and lifecycle states to stitch together
- OAuth and entitlement gates: Access requires OAuth tokens scoped to the customer's organization, roles, and licensed modules
- Sync vs. async semantics: Endpoints support synchronous and asynchronous patterns, and high-volume warehouse events need careful batching and back-pressure handling
- Version and release drift: Manhattan Active ships frequent updates, so endpoint coverage, payload shapes, and extension points evolve between releases
- Real-time, high-throughput events: Picks, packs, shipments, and tracking updates stream at warehouse and store volume and must be normalized without loss
- Cross-module reconciliation: An order touches OMS, WMS, TMS, and POS, so unified visibility means mapping IDs and states across each system
How Supergood Creates Manhattan Associates APIs
Supergood works against Manhattan Active's REST endpoints and authenticated platform flows to deliver a resilient, normalized API layer for your Manhattan environment—across WMS, TMS, OMS, POS, and Planning.
- Handles OAuth token acquisition, refresh, and scoping to your organization and licensed modules
- Manages synchronous and asynchronous calls with batching, retries, and back-pressure for high-volume warehouse events
- Normalizes responses across Orders, Inventory, Shipments, Work, and Carriers so you integrate once and rely on consistent objects
- Aligns with tenant-specific configuration, extensions, and entitlements to ensure compliant, accurate access
Use Manhattan Associates with AI agents: Manhattan Associates MCP Server →
Getting Started
- Schedule Integration Assessment
Book a 30-minute session to confirm your modules, deployment, and authentication model.
- Supergood Generates and Validates Your API
We deliver a production-ready Manhattan Active adapter tailored to your tenant configuration and entitlements.
- Deploy with Monitoring
Go live with continuous monitoring and automatic adjustments as Manhattan Active evolves.
API Endpoints
Authentication
/authenticateObtain an OAuth access token scoped to your Manhattan Active organization, roles, and licensed modules for downstream calls.
Orders
/ordersList orders across channels with filters for status, facility, fulfillment type, and date range.
Orders
/create_orderCreate an order in Order Management with lines, allocations, and fulfillment instructions.
Inventory
/inventoryRetrieve item-level inventory by location, LPN, lot, and state across warehouses and stores.
Shipments
/shipmentsPull outbound shipments, ASNs, loads, and carrier tracking events with status filters.
Warehouse
/create_shipmentConfirm a shipment or post warehouse work such as picks, packs, and tasks against open orders.
Use Cases
Sync orders and inventory across WMS, OMS, and POS
- Pull orders, allocations, and fulfillment status from Order Management into a single warehouse - Stream inventory, LPN, and location updates from Warehouse Management to downstream systems - Reconcile store, DC, and channel inventory for unified, real-time availability
Automate warehouse and fulfillment workflows
- Push new orders and waves into Warehouse Management and pull pick, pack, and task status back - Post ASNs and receipts on inbound, and confirm shipments on outbound without portal clicks - Trigger labor and automation orchestration events into downstream analytics
Orchestrate transportation and carrier operations
- Pull rates, tenders, loads, and stops from Transportation Management for planning tools - Stream carrier tracking events and freight settlement data to BI and finance systems - Route exceptions and cut-off risks to fulfillment and customer-service workflows
Unify store and omnichannel commerce data
- Sync POS transactions, returns, and store inventory into your data platform - Match ship-from-store and BOPIS orders against DC fulfillment for a single order view - Surface store-level availability and fulfillment performance to merchandising tools
Technical Specifications
Authentication
OAuth access tokens scoped to your Manhattan Active organization, roles, and licensed modules, handled in a managed session
Connectivity
Manhattan Active REST endpoints plus authenticated platform flows, with synchronous or asynchronous patterns
Response format
Normalized JSON across Orders, Inventory, Shipments, Work, Carriers, and POS objects
Rate limits
Adaptive throttling tuned to your tenant to respect Manhattan Active API limits
Session management
Automatic OAuth token refresh, scope handling, and credential rotation
Data freshness
Near real-time pulls for orders, inventory, and shipments with optional scheduled batch syncs
Security
Encrypted credential vault, scoped access tokens, SOC 2-aligned controls, and audit logging
Webhooks
Event-style callbacks for order, shipment, inventory, pick/pack, and tracking changes
Latency
Sub-second reads on cached entities; multi-second writes when posting through warehouse and order workflows
Throughput
Horizontally scaled workers sized to warehouse and store event volume across WMS, TMS, OMS, and POS
Reliability
Retry, backoff, and idempotency keys for order creation, shipment confirmation, and inventory adjustments
Adaptation
Continuous monitoring of Manhattan Active releases, endpoint changes, and tenant configuration drift
Frequently asked questions
Yes. Supergood normalizes data across Warehouse Management, Transportation Management, Order Management, and Point of Sale, so you can integrate orders, inventory, shipments, and store transactions through one consistent API surface.
Manhattan Active exposes thousands of endpoints, but they vary by module, release, and tenant configuration, and require OAuth scoping and async handling. Supergood delivers a normalized, monitored layer so you integrate once instead of stitching modules and tracking version drift yourself.
Supergood acquires and refreshes OAuth tokens scoped to your organization, roles, and licensed modules, and respects your tenant's entitlements rather than forcing broader access than you've granted.
Yes. Picks, packs, shipments, POS transactions, and tracking updates are batched with retries and back-pressure handling, and scaled horizontally to warehouse and store volume.
Each environment is profiled against its order types, workflow rules, location models, and ProActive extensions. Supergood preserves tenant-specific fields and lifecycle states rather than forcing a generic schema.