Tai Software API
Tai Software is a cloud transportation management system (TMS) built for freight brokers and 3PLs, automating the full truckload (FTL) and less-than-truckload (LTL) shipment lifecycle from quote to invoice. An unofficial API lets you programmatically pull quotes, loads, shipments, carrier records, rates, tracking events, and invoices—and push updates like new orders, dispatch assignments, carrier bookings, and billing back into Tai TMS.
What is Tai Software?
Tai Software is a cloud transportation management system (TMS) built specifically for freight brokers and third-party logistics (3PL) providers handling domestic Full Truckload (FTL) and Less Than Truckload (LTL) shipments. Brokers use Tai TMS to automate the shipment lifecycle from quote to delivery to invoice—aggregating instant rates from 500+ carrier and load board integrations, sourcing capacity with AI-powered matching, dispatching and tracking loads, auditing carrier bills, and syncing invoices to QuickBooks.
Core product areas include:
- Multi-modal TMS for Full Truckload (FTL) and Less Than Truckload (LTL) in a single interface
- Interactive pricing and rate shopping (Tariff Wizard, aggregated carrier APIs, historical rate intelligence)
- Intelligent carrier sourcing with scorecards, regionality, and AI-powered capacity matching
- Load board connectivity (DAT, Truckstop, and other capacity tools)
- Email processing that auto-identifies load requests and builds shipments
- Real-time track-and-trace with customer-facing portal visibility
- Document processing, automated bill audit, and invoicing with QuickBooks sync
Common data entities:
- Quotes, Rates, Tariffs, Pricing Worksheets
- Orders, Loads, Shipments, Stops, Line Items
- Carriers, Carrier Scorecards, Compliance Records, Dispatch Assignments
- Tracking Events, Status Updates, Check Calls
- Invoices, Carrier Bills, AR/AP Records, Bill Audits
- Documents (bills of lading, rate confirmations, labels), Customers, Shippers
The Tai Software Integration Challenge
Brokers run their day-to-day book of business inside Tai TMS, but turning a portal- and email-driven workflow into reliable API-driven automation is non-trivial:
- Web-app-first surface: Core workflows—order entry, pricing, dispatch, bill audit—live in the Tai web application rather than a documented, openly published REST API
- Mixed API and EDI integrations: Carrier and load board connections span both direct APIs and EDI, each with its own identifiers, status codes, and timing
- Partner and carrier gates: Many load board and carrier connections require partnership agreements or per-carrier credentials before programmatic access
- FTL vs LTL object differences: Truckload and less-than-truckload shipments carry different rate, accessorial, and tracking structures that a generic integration mishandles
- Bill audit and reconciliation logic: Matching carrier invoices to expected payments and syncing to QuickBooks demands precise handling of accessorials, margins, and exceptions
- Document workflows: Bills of lading, rate confirmations, and labels need careful upload/download and template handling tied to each shipment
How Supergood Creates Tai Software APIs
Supergood reverse-engineers Tai TMS's authenticated browser flows and underlying data surfaces to deliver a resilient, normalized API layer for your Tai account—across quoting, dispatch, tracking, and billing.
- Handles username/password and MFA securely in a managed session
- Maintains session continuity with automated refresh and change detection
- Normalizes responses across Quotes, Loads, Shipments, Carriers, Tracking, and Invoices so you integrate once and rely on consistent objects across FTL and LTL
- Aligns with your tariffs, carrier scorecards, and bill-audit rules to keep pricing and reconciliation accurate
Use Tai Software with AI agents: Tai Software MCP Server →
Getting Started
- Schedule Integration Assessment
Book a 30-minute session to confirm your modes (FTL/LTL), carrier and load board connections, and authentication model.
- Supergood Generates and Validates Your API
We deliver a production-ready Tai TMS adapter tailored to your tariffs, carriers, and bill-audit configuration.
- Deploy with Monitoring
Go live with continuous monitoring and automatic adjustments as Tai Software evolves.
API Endpoints
Authentication
/authenticateAuthenticate to a Tai TMS account using username/password or MFA and obtain a session token for downstream calls.
Quoting
/quotesList quotes and aggregated carrier rates across FTL and LTL with filters for lane, mode, customer, and date range.
Shipments
/shipmentsRetrieve loads and shipments with status, carrier, stop, and tracking-event details for both truckload and less-than-truckload freight.
Shipments
/create_shipmentCreate a new order or shipment from a quote with stops, line items, and accessorials against your configured tariffs.
Carriers
/carriersPull carrier records, scorecards, and compliance status, plus available capacity from connected load boards.
Billing
/invoicesRetrieve customer invoices, carrier bills, and bill-audit results with AR/AP status and QuickBooks sync state.
Use Cases
Sync quotes, loads, and shipments to your warehouse
- Pull quotes, rates, and won/lost outcomes across FTL and LTL into a single warehouse - Stream load and shipment status changes to downstream BI and customer-experience tools - Reconcile customer, shipper, and lane records for unified margin and lane analysis
Automate carrier sourcing and dispatch
- Push new orders into Tai and pull aggregated carrier rates back for downstream pricing - Trigger load board posts (DAT, Truckstop) and surface matched capacity without portal clicks - Route dispatch assignments and carrier scorecard updates to operations workflows
Reconcile billing, bill audit, and AR/AP
- Sync customer invoices and carrier bills into general ledger and QuickBooks - Compare carrier invoices to expected payments and flag bill-audit exceptions - Surface delinquent accounts and margin variances to finance and retention workflows
Keep tracking and documents in sync
- Pull real-time tracking events and check calls to power a customer-facing portal - Attach bills of lading, rate confirmations, and labels to the right shipment - Push delivery and POD status to downstream visibility and billing systems
Technical Specifications
Authentication
Username/password and MFA handled in a managed session
Connectivity
Authenticated browser flows plus Tai's direct carrier and load board API/EDI surfaces where exposed by your account
Response format
Normalized JSON across Quotes, Loads, Shipments, Carriers, Tracking, and Invoice objects
Rate limits
Adaptive throttling tuned to your account to avoid Tai-side and load board limits
Session management
Automatic session refresh, MFA replay handling, and credential rotation
Data freshness
Near real-time pulls for quotes, shipments, and tracking with optional scheduled batch syncs
Security
Encrypted credential vault, scoped access tokens, SOC 2-aligned controls, and audit logging
Webhooks
Event-style callbacks for shipment status, dispatch, tracking updates, and invoice/bill-audit changes
Latency
Sub-second reads on cached entities; multi-second writes when posting orders and routing through dispatch
Throughput
Horizontally scaled workers sized to high-volume FTL and LTL shipment activity
Reliability
Retry, backoff, and idempotency keys for order creation, dispatch, and billing transactions
Adaptation
Continuous monitoring of Tai releases and carrier/load board integration changes for configuration drift
Frequently asked questions
Yes. Supergood normalizes data across Full Truckload and Less Than Truckload, including the different rate, accessorial, and tracking structures, so you integrate quotes, loads, and invoices once across both modes.
No. Supergood works against your existing Tai TMS account and authenticated sessions, so you don't need to wait on a published REST API. Individual carrier or load board connections still require whatever credentials or agreements those partners mandate.
Yes. The normalized carrier surface exposes scorecards, compliance status, and aggregated rates, plus capacity from connected load boards like DAT and Truckstop where your account is integrated.
Customer invoices, carrier bills, and bill-audit results are exposed through the normalized invoice surface with AR/AP and QuickBooks sync state, so you can reconcile margins and exceptions in your own systems.
Each account is profiled against its configured tariffs, carrier scorecards, and bill-audit rules. Supergood preserves your account-specific pricing and reconciliation logic rather than forcing a generic schema.