Ordoro API
Ordoro is an operational backbone for eCommerce merchants, unifying multichannel shipping, inventory management, and dropshipping in a single platform. An API lets you programmatically pull orders, products, shipments, suppliers, purchase orders, and warehouse stock—and push updates like new orders, label purchases, tracking writeback, and inventory adjustments back into Ordoro.
What is Ordoro?
Ordoro is an operational management platform for eCommerce merchants that describes itself as the operational backbone of an online business. It consolidates multichannel shipping, inventory tracking, and dropshipping into a single system, connecting sales channels, marketplaces, shipping carriers, suppliers, and accounting tools so growing merchants can scale fulfillment operations without stitching together point solutions.
Core product families:
- Shipping (batch label creation, branded packing lists, carrier rate shopping across USPS, UPS, FedEx, DHL, and Canada Post, USB scale support, and automatic tracking writeback)
- Inventory (multichannel stock tracking, kitting, supplier management, purchase orders, goods receipts, and low-stock automation)
- Dropshipping (automated order routing to dropshippers and 3PLs, vendor portals, and dropshipment requests)
Common data entities:
- Orders, Order Lines, Tags, Statuses, Shipping Info
- Products, SKUs, Kits, Warehouses, Physical-on-Hand Quantities
- Shipments, Labels, Carriers, Rates, Tracking Numbers
- Suppliers, Purchase Orders, Goods Receipts, Manufacturing Orders
- Return Orders, Carts/Integrations, Rules, Comments
The Ordoro Integration Challenge
Merchants run high-volume fulfillment on Ordoro daily, and while a public REST API exists, building reliable automation against it still carries real friction:
- Plan-gated access: The open API is available only on Premium-level plans and above, so not every Ordoro account can call it directly
- Mixed endpoint versions: Some resources live under /v3 while others (such as warehouse inventory writes) use unversioned paths, so object shapes and IDs vary across resources
- Rate-limit ceilings: Requests are capped at 500 per minute and overages return 429s, so bulk syncs and label batches need careful pacing and backoff
- Multichannel reconciliation: Orders, inventory, and tracking flow between Shopify, BigCommerce, WooCommerce, Magento, Amazon, and eBay, and keeping SKUs and statuses consistent across channels is non-trivial
- Carrier and label complexity: Rate shopping, presets, automation rules, and tracking writeback span multiple carriers, each with its own label and error semantics
- Dropship and supplier handoffs: Routing dropshipment requests and purchase orders to suppliers and 3PLs requires careful state and timing handling to avoid duplicate or stranded orders
How Supergood Creates Ordoro APIs
Supergood wraps Ordoro's REST API and authenticated app surfaces to deliver a resilient, normalized integration layer for your account—so you integrate once and rely on consistent objects across shipping, inventory, and dropshipping, regardless of plan tier or endpoint version.
- Handles Basic HTTP authentication and API-key management securely in a managed session
- Respects the 500 requests-per-minute ceiling with adaptive throttling, retries, and backoff on 429s
- Normalizes responses across /v3 and unversioned endpoints so Orders, Products, Shipments, and Inventory present as consistent objects
- Reconciles SKUs, statuses, and tracking across connected sales channels and carriers for unified order and inventory state
Use Ordoro with AI agents: Ordoro MCP Server →
Getting Started
- Schedule Integration Assessment
Book a 30-minute session to confirm your Ordoro plan tier, connected sales channels, carriers, and the resources you need to read and write.
- Supergood Generates and Validates Your API
We deliver a production-ready Ordoro adapter tuned to your account, normalizing shipping, inventory, and dropshipping objects across endpoint versions.
- Deploy with Monitoring
Go live with continuous monitoring and automatic adaptation as Ordoro's API and your connected channels evolve.
API Endpoints
Authentication
/authenticateAuthenticate to Ordoro using an API key via Basic HTTP authentication and establish a managed session for downstream calls.
Orders
/v3/orderList orders with filters for status (e.g. awaiting_fulfillment), sales channel, tags, and date range.
Orders
/v3/orderCreate a new order or import orders from a custom source, including lines, addresses, and tags.
Shipping
/v3/order/:order_number/shipping_infoWrite tracking and shipping information back to an order so connected sales channels are updated.
Inventory
/product/:sku/warehouse/:warehouse_id/Update the physical-on-hand quantity for a SKU in a specific warehouse.
Inventory
/v3/productList products and SKUs with stock levels, kit definitions, and supplier associations.
Purchasing
/v3/purchase_orderCreate a purchase order against a supplier with line items, quantities, and expected receipts.
Use Cases
Sync multichannel orders into one system
- Pull orders in awaiting_fulfillment and other statuses from Shopify, Amazon, eBay, and other connected channels - Import custom-source orders via POST with lines, addresses, and tags - Reconcile order statuses and tags across channels for a unified fulfillment queue
Automate label purchase and tracking writeback
- Rate-shop across USPS, UPS, FedEx, DHL, and Canada Post and buy labels in batches - Write tracking and shipping info back to orders so sales channels update automatically - Apply shipping presets and automation rules without portal clicks
Keep inventory accurate across warehouses
- Update physical-on-hand quantities per SKU and warehouse as stock changes - Sync product, kit, and supplier data into ERP and analytics systems - Trigger low-stock and reorder workflows from live inventory levels
Streamline dropshipping and purchasing
- Route dropshipment requests to suppliers and 3PLs automatically - Create and track purchase orders and goods receipts against suppliers - Surface delayed or stranded dropship orders to retention and support workflows
Technical Specifications
Authentication
Basic HTTP authentication with Ordoro API keys, managed and rotated in a secure session
Connectivity
Ordoro REST API (api.ordoro.com) across /v3 and unversioned endpoints, plus authenticated app surfaces
Response format
Normalized JSON across Orders, Products, Shipments, Inventory, and Purchasing objects
Rate limits
Adaptive throttling under Ordoro's 500 requests-per-minute ceiling to avoid 429 responses
Session management
Automatic API-key handling, credential rotation, and session continuity
Data freshness
Near real-time pulls for orders, shipments, and inventory with optional scheduled batch syncs
Security
Encrypted credential vault, scoped access keys, SOC 2-aligned controls, and audit logging
Webhooks
Event-style callbacks for order creation, shipment, tracking writeback, and inventory changes
Latency
Sub-second reads on cached entities; multi-second writes when purchasing labels and posting inventory updates
Throughput
Horizontally scaled workers sized to high-volume batch label and order syncs
Reliability
Retry, backoff, and idempotency handling for label purchases, tracking writes, and inventory adjustments
Adaptation
Continuous monitoring of Ordoro API changes, endpoint versioning, and connected-channel updates
Frequently asked questions
Ordoro exposes its open API on Premium-level plans and above. Supergood works with your existing Ordoro account and API keys; if your plan does not include direct API access, we can advise on the right tier during the integration assessment.
Ordoro caps requests at 500 per minute and returns a 429 when exceeded. Supergood applies adaptive throttling, retries, and backoff so bulk order syncs and batch label purchases stay within limits without dropping work.
Yes. Supergood supports writes including posting shipping info to orders, updating physical-on-hand quantities per SKU and warehouse, and creating orders and purchase orders, in addition to read operations.
Ordoro centralizes orders and inventory from channels like Shopify, BigCommerce, WooCommerce, Magento, Amazon, and eBay. Supergood normalizes the resulting objects so you integrate once and get consistent orders, SKUs, and statuses across channels.
Some Ordoro resources live under /v3 while others use unversioned paths. Supergood normalizes responses across both so you work with consistent object shapes rather than reconciling endpoint differences yourself.