Peek Pro API
Peek Pro is booking and operations software from Peek Travel Inc. This page is an independent design exercise that asks what a well-designed Peek Pro API could look like: the resources it would expose, the authentication it would need, and the workflows it could unlock. Below: a hypothetical endpoint design, the technical requirements a production implementation would face, the use cases programmatic access could serve, and where to start if your team needs this kind of access today.
This page is an independent analysis by Supergood of what a well-designed Peek Pro API could look like. It draws on publicly available information, vendor materials, and general integration experience in this category. Nothing on this page describes an existing Peek Pro product, and Supergood is not affiliated with or endorsed by the vendor. If the vendor offers an official API, we highly recommend it.
What is Peek Pro?
Peek Pro is booking and operations software from Peek Travel Inc. used by thousands of experience operators, tour, activity, rental, class, and attraction businesses, to sell, schedule, and manage their bookings. Operators run online booking, an in-person point of sale, dynamic pricing, add-ons and bundles, payments, automated marketing, and reporting on Peek Pro, while also reaching consumers through the Peek.com marketplace and reseller channels.
Core product areas include:
- Online Booking (real-time availability, calendar, and a configurable checkout)
- Point of Sale (in-person bookings, walk-ups, and on-site sales)
- Dynamic Pricing, Add-ons, and Bundles for upselling and seasonal rates
- Payments (split payments, Apple & Google Pay, invoicing) and abandoned-cart recovery
- Marketing, review management, and reporting/analytics
- Reseller distribution via the OCTO API (TourDesk, Tiqets, Klook, and other channels)
An API for a platform like this would naturally organize around its core data entities:
- Bookings, Reservations, Order Items, Add-ons
- Activities/Tours, Products, Options, Availability
- Customers, Guests, Contacts
- Payments, Refunds, Invoices, Pricing
- Manifests, Schedules, Capacity
The Peek Pro Integration Challenge
Operators run their entire schedule, cash flow, and customer base on Peek Pro every day, but getting that data out programmatically is harder than it looks:
- Reseller-gated API: Peek's public API is the OCTO Reseller API, built for distribution partners selling inventory, not for an operator who wants full read/write access to their own bookings, customers, and payments
- Access approval: OCTO API keys require a Request Access flow and partnership agreement before any Bearer token is issued
- Spec-scoped surface: the OCTO standard covers products, availability, and bookings for resale, so operator-owned data like customer records, payment detail, and marketing lives behind the portal, not the API
- Capability flags: pricing and webhooks are opt-in OCTO capabilities negotiated via request headers, and coverage varies by what the supplier has enabled
- Portal-only workflows: dynamic pricing rules, add-on configuration, abandoned-cart recovery, and reporting are managed in the Peek Pro dashboard with no documented API
- Marketplace coupling: inventory is shared across Peek.com and reseller channels, so booking and availability state must stay consistent across surfaces you don't control
What a Peek Pro API Could Look Like
If Peek Pro exposed a modern, general-purpose API, the integration challenges above suggest what it would need to get right. This is a design sketch, not documentation of anything that exists today:
- First-class authentication: session handling with support for MFA and enterprise sign-on where the platform uses them
- Consistent resources: normalized JSON schemas and pagination across the platform's core objects
- Reliable writes: idempotency keys and validation that mirrors the platform's own workflow rules
- Entitlement awareness: endpoints scoped to what each customer's licensing actually permits
The endpoint sketches, technical requirements, and use cases below flesh out this hypothetical design.
How AI agents could connect to software like Peek Pro: MCP servers for software without a public API →
Need This Kind of Access Today?
If your team needs this kind of access today, Supergood builds integrations on request, one customer at a time. We act at the direction of our customers, within the access they already hold. Customers bring their own accounts, licenses, and entitlements. If the vendor offers an official API, we highly recommend it.
- Schedule an Integration Assessment
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Potential API Endpoints
Authentication
/authenticateWould authenticate to a Peek Pro account using operator credentials and MFA, and obtain a session token for downstream calls.
Bookings
/bookingsWould list bookings and reservations with filters for activity, date range, channel, and status.
Bookings
/create_bookingWould create a new reservation against an activity and availability slot, including add-ons and customer detail.
Availability
/availabilityWould retrieve real-time availability and capacity for activities across scheduled dates and times.
Customers
/customersWould pull customer and guest records, including contact detail and booking history.
Payments
/paymentsWould retrieve payments, refunds, and invoice detail tied to bookings and orders.
Use Cases
Sync bookings and availability into your own systems
- Pull bookings, reservations, and add-ons from Peek Pro into a data warehouse or CRM - Stream availability and capacity changes to downstream scheduling and ops tools - Keep activity and product catalogs in sync across channels
Unify customer and payment data
- Consolidate customer and guest records across activities into a single profile - Reconcile payments, refunds, and invoices against bookings for finance reporting - Feed marketing tools with purchase history and contact detail
Automate reservation operations
- Create, reschedule, and cancel reservations programmatically without portal clicks - Trigger manifests and capacity updates when bookings change - Apply add-ons and pricing rules at booking time
Keep marketplace and reseller channels consistent
- Reconcile inventory across Peek.com, the OCTO reseller API, and direct booking - Detect overbooking and capacity conflicts across distribution surfaces - Surface channel-level booking and revenue data for reporting
Connect via No-Code Tools
Automate this platform from the no-code stack you already use.
Technical Requirements
Authentication
Would require operator credentials plus MFA with managed session handling; OCTO Bearer tokens used where the reseller surface applies
Connectivity
Would build on authenticated Peek Pro dashboard flows plus the OCTO Reseller API over HTTPS where exposed
Response format
Normalized JSON across Bookings, Availability, Customers, Activities, and Payments objects
Rate limits
Adaptive throttling tuned to your account to avoid Peek-side limits
Session management
Would need automatic session refresh, MFA replay handling, and credential rotation
Data freshness
Near real-time pulls for bookings and availability with optional scheduled batch syncs
Security
Encrypted credential vault, scoped access tokens, SOC 2-aligned controls, and audit logging
Webhooks
Event-style callbacks for booking confirmations, updates, and cancellations, aligned with OCTO webhook capabilities
Latency
Design target: sub-second reads on cached entities; multi-second writes when posting reservations and payments
Throughput
Design target: horizontally scaled workers sized to peak-season booking volume
Reliability
Retry, backoff, and idempotency keys for bookings, reschedules, and refunds
Versioning
Clear versioning and change management would matter as Peek Pro evolves
Frequently asked questions
Availability of official interfaces varies by product, plan, and licensing. Many platforms in this category gate access behind partner programs or paid modules, and there is often no broadly available, self-serve public API. Check the vendor's developer resources for current offerings.
The hard parts would be authentication (MFA, session management, enterprise controls), consistent schemas across the platform's products, and write semantics that reconcile the way the platform's own workflows do.
No. This page is an independent analysis by Supergood and is not affiliated with, sponsored by, or endorsed by the vendor. All product names and trademarks belong to their respective owners and are used for identification only. Nothing here documents an actual Peek Pro product or service.
Supergood acts at the direction of its customers, within the access those customers already have. We respect each customer's agreements with their software vendors, and how those agreements apply to a customer's use is a determination the customer makes. If the vendor offers an official API, we highly recommend it.
Supergood builds managed API access to enterprise software for customers on request, scoped to each customer's own licensing and entitlements. If your team needs programmatic access to a platform like this, schedule an integration assessment to discuss options.