PointClickCare API
PointClickCare is the leading cloud EHR for skilled nursing, senior living, and post-acute care, powering census and ADT, MDS assessments, eMAR, clinical charting, and billing for 30,000+ provider organizations. Its official APIs sit behind a partner program with per-customer authorization letters, app reviews, and per-facility fees. An unofficial API lets you programmatically pull residents, census events, assessments, medication records, and claims—and push updates back into PointClickCare—without waiting on partnership approval.
What is PointClickCare?
PointClickCare is the dominant cloud EHR platform for skilled nursing, senior living, and post-acute care in North America, serving 30,000+ provider organizations with clinical charting, census and ADT management, eMAR, MDS assessments, billing, and care coordination. Its product families span Skilled Nursing, Senior Living, Hospital & Health Systems, and Health Plans, with a marketplace of 400+ integrations connecting third-party software and service providers across the care continuum.
Common data entities:
- Resident census and ADT events (admissions, discharges, transfers)
- MDS 3.0 assessments that drive PDPM reimbursement
- eMAR/eTAR medication administration records and physician orders
- Clinical charting and care plans
- Billing, claims, AR, and payer eligibility
- Staffing and payroll inputs
The PointClickCare Integration Challenge
- A developer portal exists, but most documentation sits behind a login, and production access is multi-gated rather than self-serve
- Becoming a partner means a marketplace partnership application, an app authenticity review (around 10 business days), and a Definitive Agreement that may include fees
- Every customer connection requires a per-customer Letter of Authorization before your app can touch that facility's data
- USCDI Connector apps carry a $65 per app, per facility, per month charge billed to the customer
- The free FHIR sandbox is shared, and production parity only comes after partnership approval
- Terms prohibit scraping and bots, webhooks are not publicly documented, and there are no official SDKs — so event-driven workflows are hard to build
How Supergood Creates PointClickCare APIs
Supergood builds and maintains an unofficial, managed API on top of the PointClickCare workflows your team already uses. Instead of waiting on partnership approval, Letters of Authorization, and per-facility fees, you get clean REST endpoints for the resident, clinical, and billing data your systems need.
- Handles authentication, MFA, and session management automatically
- Normalizes census, assessment, eMAR, and billing data into consistent JSON
- Monitors for UI and workflow changes and adapts the integration before it breaks
- Delivers webhook-style change notifications even where the platform documents none
Use PointClickCare with AI agents: PointClickCare MCP Server →
Getting Started
- Schedule Integration Assessment
Book a 30-minute call to scope the PointClickCare data and workflows you need. - Supergood Generates and Validates Your API
We build and test a production-ready API tailored to your PointClickCare workflows. - Deploy with Monitoring
Go live with continuous monitoring and automatic adaptation as PointClickCare evolves.
Potential API Endpoints
Authentication
/authenticateEstablish an authenticated session with managed MFA handling
Resident Operations
/residentsRetrieve resident demographics and current census records
Resident Operations
/adt_eventsPull admission, discharge, and transfer events for a facility
Clinical
/assessmentsRetrieve MDS 3.0 assessments and completion status
Clinical
/emarPull medication administration records and active physician orders
Billing
/claimsRetrieve claims, AR balances, and payer eligibility details
Use Cases
Referral & Census Sync
- Pull ADT events and census changes as they happen - Sync admissions and discharges to downstream systems - Keep hospital and payer partners updated without manual reports
PDPM Revenue Integrity
- Extract MDS 3.0 assessments as they are completed - Audit case-mix groups against clinical documentation - Flag reimbursement-impacting gaps before submission
Pharmacy & eMAR Reconciliation
- Pull eMAR administration records and active orders - Reconcile against pharmacy dispensing data - Surface missed or late administrations automatically
AR & Claims Automation
- Retrieve claims, balances, and payer eligibility - Push billing updates from your RCM stack - Automate follow-up on aging receivables
Technical Requirements
Authentication
Managed credential-based login with automated MFA and session handling
Connectivity
Connects to PointClickCare's cloud application the same way an authorized user does — no partner program required
Response format
Normalized JSON over REST
Rate limits
Managed request pacing tuned to PointClickCare's tolerances
Session management
Automatic session refresh and re-authentication
Data freshness
Near real-time reads; configurable polling for change detection
Security
Encryption in transit and at rest; credentials stored in a secrets vault; access limited to data your organization is authorized to view
Webhooks
Supergood-managed change events for census, assessments, and billing — even though PointClickCare documents no public webhooks
Latency
Typical reads complete in 1-3 seconds depending on workflow
Throughput
Scales horizontally across facilities and provider organizations
Reliability
Monitored 24/7 with automatic retries and failure alerts
Adaptation
UI and workflow changes detected and patched by Supergood, typically within hours
Frequently asked questions
PointClickCare has a developer portal and FHIR documentation with a shared sandbox, but production access is multi-gated: a marketplace partnership application, an app authenticity review (~10 business days), a per-customer Letter of Authorization, a Definitive Agreement that may include fees, and a $65 per app, per facility, per month charge for USCDI Connector apps. Supergood provides a managed alternative that doesn't depend on partnership approval.
Not with Supergood. We build an unofficial API on top of the PointClickCare workflows your organization is already authorized to use, so you skip the partner application, authenticity review, and per-facility connector fees.
Typical integrations cover residents and census/ADT events, MDS 3.0 assessments, eMAR and physician orders, care plans, and billing, claims, and eligibility data — normalized into consistent JSON.
Supergood monitors the platform continuously and adapts the integration automatically, typically within hours, so your API contract stays stable while the underlying application evolves.
Most integrations go from assessment call to a validated, production-ready API in days, not the months a partner application and per-customer authorization process can take.