RealPage API
RealPage is software used by multifamily, single-family, student, and senior housing operators to run day‑to‑day property management. With an unofficial API, you can list unit availability and pricing, sync resident and lease records, post rent payments and fees, create and track maintenance work or
What is RealPage?
RealPage is a property management platform for residential housing operators. Its product suite spans leasing, accounting, payments, maintenance, screening, revenue management, and resident services.
Core product families include:
- Property Management and Accounting (unit inventory, leases, resident ledgers)
- Leasing and Marketing (applications, online leasing, website/ILS syndication)
- Payments and Resident Services (rent collection, fees, portals such as ActiveBuilding)
- Maintenance and Facilities (work orders, inspections, vendor management)
- Screening and Compliance (resident screening, affordable/LIHTC workflows)
- Revenue Management and BI (pricing guidance such as YieldStar, portfolio analytics)
Common data entities:
- Properties and Units (buildings, unit inventory, amenities, market rent)
- Residents and Prospects (contacts, applications, screening results)
- Leases and Charges (terms, rent schedules, fees, concessions)
- Payments and Ledgers (transactions, balances, GL codes)
- Work Orders (maintenance requests, status, assignments)
- Vendors (credentials, work categories, SLAs)
The RealPage Integration Challenge
Organizations rely on RealPage daily, but turning portal-centric workflows into automated pipelines is challenging:
- Product entitlements and licensing: Access differs across Property Management, Payments, Screening, and Revenue Management; APIs may be gated or priced per module
- Enterprise security controls: SSO/MFA and network restrictions complicate headless automation and service accounts
- Portal-first experiences: Many capabilities live only in the web app; API coverage can vary by account and contract
- Data exports: Batch feeds (e.g., SFTP/CSV) and custom reports are common; near real-time sync is difficult without automation
- Schema fragmentation: Different RealPage products (e.g., screening, payments, maintenance) expose distinct objects and identifiers
How Supergood Creates RealPage APIs
Supergood reverse-engineers authenticated browser flows and network interactions to deliver a resilient API endpoint layer for your RealPage workflows.
- Handles username/password, SSO/OAuth, and MFA (SMS, email, TOTP) securely
- Maintains session continuity with automated refresh and change detection
- Normalizes responses so you can integrate once and rely on consistent objects across modules
- Aligns with customer entitlements and licensing constraints to ensure compliant access
Getting Started
- Schedule Integration Assessment
Book a 30‑minute session to confirm your product mix, licensing, and authentication model.
- Supergood Builds and Validates Your API
We deliver a hardened RealPage adapter tailored to your workflows and entitlements.
- Deploy with Monitoring
Go live with continuous monitoring and automatic adjustments as RealPage evolves.
API Endpoints
Authentication
/auth/sessionsEstablish a session using credentials. Supergood manages MFA (SMS, email, TOTP) and SSO/OAuth when enabled. Returns a short‑lived auth token maintained by the platform.
Authentication
/auth/sessions/refreshRefresh an existing token to keep sessions uninterrupted.
Properties
/propertiesList properties in the portfolio with identifiers and summary metrics.
Units
/unitsRetrieve units for a property, with availability, pricing, and current lease context.
Leases
/leasesCreate or upsert a lease with terms, parties, and initial charges.
Work Orders
/work-ordersCreate a maintenance request and assign it to a team or vendor.
Use Cases
Availability and Leasing Automation
- List unit availability, pricing, and restrictions across properties - Push applications and create leases programmatically - Sync move‑in/move‑out tasks with downstream systems
Resident Billing and Payment Sync
- Pull charges and balances to power billing reminders - Import online payment transactions and receipts - Reconcile ledgers and export GL lines to accounting systems
Maintenance Ops Orchestration
- Create work orders from app or portal events - Update statuses and assignments and notify residents - Track SLA compliance and vendor performance centrally
Portfolio Reporting and Data Warehouse
- Export rent roll, occupancy, delinquency, and collections - Normalize identifiers across properties for multi‑site analytics - Feed BI dashboards with near real‑time changes
Technical Specifications
Authentication
Username/password with MFA (SMS, email, TOTP) and SSO/OAuth where enabled; supports service accounts or customer-managed credentials
Response format
JSON with consistent resource schemas and pagination
Rate limits
Tuned for enterprise throughput while honoring licensing and usage controls
Session management
Automatic reauth and cookie/session rotation with health checks
Data freshness
Near real‑time retrieval of units, leases, payments, and work orders
Security
Encrypted transport, scoped tokens, and audit logging; respects RealPage entitlements
Webhooks
Optional asynchronous delivery for payments, maintenance status changes, and leasing events
Latency
Sub‑second responses for list/detail queries under normal load
Throughput
Designed for high‑volume leasing, payments, and maintenance pipelines
Reliability
Retry logic, backoff, and idempotency keys minimize duplicate actions
Adaptation
Continuous monitoring for UI/API changes with rapid adapter updates
Frequently asked questions
Supergood supports workflows across Property Management, Payments, Maintenance, Screening, and Revenue Management, subject to your licensing and entitlements. We scope coverage during integration assessment.
We support username/password + MFA (SMS, email, TOTP) and can operate behind SSO/OAuth when enabled. Sessions are refreshed automatically with secure challenge handling.
Yes. You can list and filter units by property, status, and pricing, then create or update leases with normalized objects. Changes can be streamed via webhooks or polled endpoints based on your throughput needs.
We normalize charges, payments, and balances across properties and expose consistent transaction objects. You can import gateway transactions (e.g., ClickPay) and export GL lines for accounting systems.