RenTec Direct API
Rentec Direct is property management software for landlords and professional property managers to run rentals end-to-end—listing units, screening applicants, executing leases, collecting online rent, tracking maintenance, and handling trust accounting. An unofficial API lets you progr
What is Rentec Direct?
Rentec Direct is a cloud platform for residential property management that centralizes day-to-day operations across owners, property managers, tenants, vendors, and accounting. Teams use Rentec Direct to manage properties and units, collect online rent via ACH/credit card, run tenant screening, process applications and leases, track charges and payments on tenant ledgers, dispatch and complete maintenance work orders, and share reports via owner and tenant portals.
Core product areas include:
- Portfolio & Leasing (Properties, Units, Listings, Applications, Leases, Documents)
- Financials (Tenant Ledgers, Charges, Payments, Bank Accounts, Owner Statements, 1099s)
- Tenant Experience (Tenant Portal, Online Payments, Messages, Notices)
- Vendor & Maintenance (Work Orders, Vendors, Scheduling, Photos/Attachments)
- Screening & Compliance (Background/Credit Checks, Identity, E-Signatures)
Common data entities:
- Companies, Users, Roles/Permissions (PM Staff, Owners, Tenants, Vendors)
- Properties and Units (metadata, addresses, rent amounts, market status)
- Tenants (contacts, occupancy status, balances, portal access)
- Leases (terms, rent schedules, deposits, fees, documents)
- Ledgers (charges, payments, credits, refunds)
- Maintenance Requests/Work Orders (status, priority, assignments, photos)
- Applications & Screening (applicant data, decisions, report artifacts)
The Rentec Direct Integration Challenge
Property managers rely on Rentec Direct daily, but turning portal-first workflows into API-driven automation is non-trivial:
- Role-aware portals: Staff, owners, tenants, and vendors each see different data and actions
- Trust accounting: Per-tenant ledgers, owner statements, and bank reconciliation require careful modeling
- Payments and screening: Third-party processors and background checks introduce multi-step flows
- Authentication complexity: SSO/MFA and session lifecycles complicate headless automation
- Data export friction: Teams often resort to CSV exports and manual reports for analytics and integrations
How Supergood Creates Rentec Direct APIs
Supergood reverse-engineers authenticated browser flows and network interactions to deliver a resilient API endpoint layer for your Rentec Direct tenant.
- Handles username/password, SSO/OAuth, and MFA (SMS, email, TOTP) securely
- Maintains session continuity with automated refresh and change detection
- Normalizes responses so you can integrate once and rely on consistent objects across modules
- Aligns with customer entitlements and role-based permissions to ensure compliant access
Getting Started
- Schedule Integration Assessment
Book a 30-minute session to confirm your modules, licensing, and authentication model.
- Supergood Builds and Validates Your API
We deliver a hardened Rentec Direct adapter tailored to your workflows and entitlements.
- Deploy with Monitoring
Go live with continuous monitoring and automatic adjustments as Rentec Direct evolves.
API Endpoints
Authentication
/sessionsEstablish a session using credentials. Supergood manages MFA (SMS, email, TOTP) and SSO/OAuth when enabled. Returns a short-lived auth token maintained by the platform.
Authentication
/sessions/refreshRefresh an existing token to keep sessions uninterrupted.
Properties
/propertiesList properties with unit and financial summary details.
Tenants
/tenantsList tenants with unit assignment, lease, and balance details.
Tenant Payments
/tenants/{tenantId}/paymentsRecord a rent payment with method details and ledger posting metadata.
Maintenance Requests
/maintenance/requestsCreate a maintenance request/work order with assignment and notifications.
Use Cases
Portfolio & Tenant Data Sync
- Mirror properties, units, tenants, and owners into your internal systems - Keep lease terms, balances, and statuses current for analytics and BI - Normalize addresses, rent amounts, occupancy, and unit metadata for multi-portfolio ops
Payments & Accounting Sync
- Pull tenant ledger payments and charges to reconcile with ERP/accounting (e.g., QuickBooks Online) - Generate recurring charges and late fees from your billing logic - Track processor references for ACH/card settlements and reduce discrepancies
Leasing & Screening Automation
- Push application data and decisions from your product - Create leases programmatically, attach documents, and trigger tenant portal invites - Manage renewals, rent increases, and deposit adjustments via workflows
Maintenance & Vendor Ops
- Create and update work orders from external sensors or resident apps - Attach photos and documents, assign vendors, and track SLA-driven status - Sync status changes to CRM or field service tools and notify stakeholders
Technical Specifications
Authentication
Username/password with MFA (SMS, email, TOTP) and SSO/OAuth where enabled; supports service accounts or customer-managed credentials
Response format
JSON with consistent resource schemas and pagination across modules
Rate limits
Tuned for enterprise throughput while honoring customer entitlements and usage controls
Session management
Automatic reauth and cookie/session rotation with health checks
Data freshness
Near real-time retrieval of properties, tenants, ledgers, payments, and maintenance objects
Security
Encrypted transport, scoped tokens, and audit logging; respects Rentec Direct role-based permissions
Webhooks
Optional asynchronous delivery for long-running workflows (e.g., payment settlements, work order status changes)
Latency
Sub-second responses for list/detail queries under normal load
Throughput
Designed for high-volume tenant/ledger sync and maintenance request processing
Reliability
Retry logic, backoff, and idempotency keys minimize duplicate actions
Adaptation
Continuous monitoring for UI/API changes with rapid adapter updates
Frequently asked questions
Supergood supports workflows across commonly used modules such as Portfolio & Leasing (Properties, Units, Tenants, Leases), Financials (Tenant Ledgers, Charges, Payments), and Maintenance (Work Orders, Vendors), subject to your licensing and entitlements. We scope coverage during integration assessment.
We support username/password + MFA (SMS, email, TOTP) and can operate behind SSO/OAuth when enabled. Sessions are refreshed automatically with secure challenge handling.
Yes. We can normalize tenant ledgers, payments, and recurring charges to match your ERP/accounting schema and deliver updates via webhooks or polling while complying with rate and permission constraints. We commonly integrate with QuickBooks Online.
Yes. We support downloading message threads and uploading attachments via signed uploads, with checksum validation and time-limited URLs. Lease and work order documents are modeled explicitly in our normalized responses.