TenantCloud API
Programmatically access TenantCloud property portfolios, units, tenants, leases, rent payments, maintenance tickets, and applications with a stable REST API. Supergood builds and operates production-grade, unofficial TenantCloud integrations so your team can automate landlord and property management
What is TenantCloud?
TenantCloud is a cloud platform for residential property management that centralizes rentals, tenant lifecycle, accounting, and maintenance operations across landlords, property managers, tenants, and service vendors. Teams use TenantCloud to list properties, collect rental applications and run screenings, generate and e‑sign leases, collect rent online, track expenses and income, handle maintenance tickets, and share statements with owners and tenants via portals.
Core product areas include:
- Portfolio & Unit Management (Properties, Units, Amenities, Market Rent, Availability)
- Tenant & Leasing (Applications, Screening, Leases, Co‑tenants/Roommates, Notices)
- Payments & Accounting (Online Rent Collection, Fees, Deposits, Refunds, Invoices, Reports)
- Maintenance & Vendors (Work Orders, Assignments, Scheduling, Costs, Photos/Documents)
- Communication & Portals (Tenant Portal, Messages, Notifications, E‑Signatures)
Common data entities:
- Users & Roles (Landlord/Manager, Tenant, Owner, Vendor/Contractor)
- Properties (metadata, address, property type, unit count)
- Units (bed/bath, rent, status, availability, pet policy)
- Tenants (contacts, portal status, balance, preferences)
- Applications (applicant details, screening status, documents)
- Leases (terms, rent/deposit, due day, fees, signatures, status)
- Payments (transactions, methods, fees, net, settlement status)
- Maintenance Requests (category, priority, assignment, status, costs)
- Documents (leases, receipts, photos, statements)
The TenantCloud Integration Challenge
Property teams rely on TenantCloud daily, but turning portal-based workflows into API-driven automation is non-trivial:
- Portal-first features: Applications, screenings, e‑sign, and maintenance flows are optimized for UI/portal interactions rather than headless automation
- Role-aware data: Landlords, tenants, owners, and vendors see different objects and approval states that must be respected programmatically
- Payment reconciliation: Transaction fees, settlements, refunds, and chargebacks require careful mapping to accounting systems
- Attachments & exports: Teams often report limitations around exporting full‑fidelity data, attachments, and historical records across modules
- Authentication complexity: SSO/MFA and session lifecycles complicate unattended integrations
- Limited official API: Many customers note the lack of a documented public API, making automation and data sync difficult without reverse‑engineering
How Supergood Creates TenantCloud APIs
Supergood reverse-engineers authenticated browser flows and network interactions to deliver a resilient API endpoint layer for your TenantCloud account.
- Handles username/password, SSO/OAuth, and MFA (SMS, email, TOTP) securely
- Maintains session continuity with automated refresh and change detection
- Normalizes responses so you can integrate once and rely on consistent objects across modules
- Aligns with customer entitlements and role-based permissions to ensure compliant access
Getting Started
- Schedule Integration Assessment
Book a 30-minute session to confirm your modules, licensing, and authentication model.
- Supergood Builds and Validates Your API
We deliver a hardened TenantCloud adapter tailored to your workflows and entitlements.
- Deploy with Monitoring
Go live with continuous monitoring and automatic adjustments as TenantCloud evolves.
API Endpoints
Authentication
/sessionsEstablish a session using credentials. Supergood manages MFA (SMS, email, TOTP) and SSO/OAuth when enabled. Returns a short-lived auth token maintained by the platform.
Authentication
/sessions/refreshRefresh an existing token to keep sessions uninterrupted.
Properties
/propertiesList properties with summary details and unit counts.
Leases
/leasesCreate a lease with terms, fees, and e‑signature invite options.
Payments
/paymentsList rent payment transactions with settlement and fee details.
Maintenance Requests
/maintenance-requests/{requestId}Update request status, vendor assignment, and scheduling.
Use Cases
Portfolio & Tenant Data Sync
- Mirror properties, units, and tenants into your internal systems - Keep availability, market rent, and occupancy current for analytics and reporting - Normalize addresses, statuses, and lease identifiers for multi-portfolio operations
Lease & Payment Automation
- Create leases with terms, fees, and deposit rules from your product - Trigger tenant e‑signature invites and track signatures and countersignatures - Pull payment status and amounts to reconcile with ERP/accounting (e.g., QuickBooks, Xero)
Maintenance & Vendor Operations
- Ingest maintenance requests with photos and notes to drive dispatch workflows - Assign vendors, schedule service, and update statuses programmatically - Track costs and integrate with payables or owner statements
Listings & Applications Intake
- Sync applications and screening status for faster approvals - Attach documents and move applicants into leasing flows automatically - Maintain audit trails and status transitions across your CRM and TenantCloud
Technical Specifications
Authentication
Username/password with MFA (SMS, email, TOTP) and SSO/OAuth where enabled; supports service accounts or customer-managed credentials
Response format
JSON with consistent resource schemas and pagination across modules
Rate limits
Tuned for enterprise throughput while honoring customer entitlements and usage controls
Session management
Automatic reauth and cookie/session rotation with health checks
Data freshness
Near real-time retrieval of properties, units, tenants, leases, payments, and maintenance objects
Security
Encrypted transport, scoped tokens, and audit logging; respects TenantCloud role-based permissions
Webhooks
Optional asynchronous delivery for long-running workflows (e.g., e‑signatures, payment settlements, maintenance status changes)
Latency
Sub-second responses for list/detail queries under normal load
Throughput
Designed for high-volume portfolio sync and lease/payment processing
Reliability
Retry logic, backoff, and idempotency keys minimize duplicate actions
Adaptation
Continuous monitoring for UI/API changes with rapid adapter updates
Frequently asked questions
Supergood supports workflows across commonly used modules such as Portfolio/Units, Tenants & Leases (applications, screenings, e‑signatures), Payments & Accounting (rent, fees, deposits, refunds), and Maintenance/Vendors, subject to your licensing and entitlements. We scope coverage during integration assessment.
We support username/password + MFA (SMS, email, TOTP) and can operate behind SSO/OAuth when enabled. Sessions are refreshed automatically with secure challenge handling.
Yes. We can normalize payments, fees, refunds, and lease balances to match your ERP/accounting schema and deliver updates via webhooks or polling while complying with rate and permission constraints. We commonly integrate with QuickBooks and Xero.
Yes. We support downloading signed artifacts and uploading attachments via signed uploads, with checksum validation and time-limited URLs. Signature states and requirements are modeled explicitly in our normalized responses.