Revel Systems API
Programmatically access Revel Systems POS data—orders, menu items, inventory, and customer loyalty—with a stable REST API. Supergood builds and operates production-grade, unofficial Revel integrations so your team can automate front-of-house and back-office processes without heavy custom engineering
What is Revel Systems?
Revel Systems is an iPad-based POS and commerce platform designed for restaurants, quick-service, coffee shops, pizza, and retail concepts. It centralizes transaction processing, menu management, inventory/purchasing, customer loyalty, and staff operations with real-time reporting, multi-location administration, and integrations to payments, online ordering, and accounting.
Core product areas include:
- Point of Sale & Ordering (Checks/Tickets, Items, Modifiers, Discounts, Taxes, Tips, Split Checks, Kitchen Display System)
- Menu & Pricing (Items, Variants, Modifier Groups, Combos, Price Levels, Dayparts)
- Inventory & Purchasing (SKUs, Stock Levels, Counts, Transfers, Vendors, Purchase Orders)
- Customers & Loyalty (Profiles, Contact Data, Points/Rewards, Marketing Opt-Ins)
- Employee & Operations (Roles/Permissions, Timecards, Shifts, Schedules)
- Reporting & Multi-Location Management (Dashboards, Financial Reports, Consolidated Data)
Common data entities:
- Companies, Locations, Terminals, Roles/Permissions
- Employees (cashiers, managers), Timecards/Shifts
- Orders/Checks (tickets), Line Items, Modifiers, Discounts, Taxes, Tips, Tenders
- Menu Items, Modifier Groups, Price Levels, Categories
- SKUs/Products, Inventory Levels, Adjustments, Vendors, Purchase Orders, Transfers
- Customers, Loyalty Accounts/Points, Marketing Preferences
The Revel Integration Challenge
POS systems like Revel are mission-critical, but turning store workflows and reports into API-driven automation is non-trivial:
- Location-aware data: Multi-store menus, taxes, and inventory vary by location and daypart
- Financial rigor: Tax rates, tips, discounts, voids/refunds, and split tenders must reconcile precisely
- Real-time needs: Orders and stock changes require near-real-time ingestion and idempotent updates
- Authentication complexity: Role-based access, device sessions, and password/MFA policies complicate headless automation
- API access and costs: Teams report limited or add-on API access, per-location licensing, and costly professional services
- Export limitations: CSV reports and batch downloads are common; consistent webhooks or granular APIs may be constrained
How Supergood Creates Revel APIs
Supergood reverse-engineers authenticated browser and device flows to deliver a resilient API endpoint layer for your Revel tenant.
- Handles username/password and MFA (SMS, email, TOTP) securely
- Maintains session continuity with automated refresh and change detection
- Normalizes responses across orders, menus, inventory, customers, and employees
- Aligns with customer entitlements and role-based permissions to ensure compliant access
Getting Started
- Schedule Integration Assessment
Book a 30-minute session to confirm your modules, licensing, and authentication model.
- Supergood Builds and Validates Your API
We deliver a hardened Revel adapter tailored to your workflows and entitlements.
- Deploy with Monitoring
Go live with continuous monitoring and automatic adjustments as Revel evolves.
API Endpoints
Authentication
/sessionsEstablish a session using credentials. Supergood manages MFA (SMS, email, TOTP). Returns a short-lived auth token maintained by the platform.
Authentication
/sessions/refreshRefresh an existing token to keep sessions uninterrupted.
Orders
/ordersList orders with filters and summary details.
Menu Items
/menu/items/{itemId}Update item metadata, price, availability, tax category, and modifier groups.
Inventory Adjustments
/inventory/adjustmentsCreate an inventory adjustment for a SKU at a location (receipt, waste, manual count, transfer).
Customers
/customersCreate or update a customer profile with loyalty and marketing preferences.
Use Cases
Order, Tender & Customer Data Sync
- Mirror orders, line items, modifiers, discounts, taxes, tips, and tenders to your data warehouse - Keep customer profiles and loyalty balances current across systems - Normalize tax codes and tender types for downstream analytics and ERP
Menu & Price Management
- Update item prices, availability, and modifier groups across locations and channels - Coordinate daypart pricing and promotions, propagate changes from your catalog/PIM - Validate menu consistency and route items correctly to KDS
Inventory & Purchasing Automation
- Pull stock levels, counts, and movements to drive reorders and reduce stockouts - Post inventory adjustments for waste, receipts, or transfers with audit metadata - Create vendor purchase orders and reconcile received quantities
Financials: Accounting & Reconciliation
- Reconcile daily sales, tenders, tips, taxes, and refunds to accounting (e.g., QuickBooks, Xero) - Compare POS settlement reports to payment processor deposits - Drive exception handling for voids, discounts, and out-of-balance days
Technical Specifications
Authentication
Username/password with MFA (SMS, email, TOTP); supports service accounts or customer-managed credentials
Response format
JSON with consistent resource schemas and pagination across modules
Rate limits
Tuned for enterprise throughput while honoring customer entitlements and usage controls
Session management
Automatic reauth and cookie/session rotation with health checks
Data freshness
Near real-time retrieval of orders, menu items, inventory, and customer objects
Security
Encrypted transport, scoped tokens, and audit logging; respects Revel role-based permissions
Webhooks
Optional asynchronous delivery for long-running workflows (e.g., online orders, loyalty updates)
Latency
Sub-second responses for list/detail queries under normal load
Throughput
Designed for high-volume order sync and inventory/menu updates across multi-location estates
Reliability
Retry logic, backoff, and idempotency keys minimize duplicate actions
Adaptation
Continuous monitoring for UI/API changes with rapid adapter updates
Frequently asked questions
Supergood supports workflows across commonly used modules such as POS Orders (tickets, line items, modifiers, discounts, tips), Menu Management (items, categories, modifier groups, price levels), Inventory & Purchasing (SKUs, stock, adjustments, vendors), and Customers & Loyalty (profiles, points), subject to your licensing and entitlements. We scope coverage during integration assessment.
We support username/password + MFA (SMS, email, TOTP). Sessions are refreshed automatically with secure challenge handling.
Yes. We normalize orders, taxes, tips, discounts, and tender breakdowns to match your ERP/accounting schema and deliver updates via webhooks or polling while complying with rate and permission constraints. We commonly integrate with QuickBooks and Xero.
We support reading stock levels, posting inventory adjustments (receipts, waste, transfers), and can model vendor purchase flows to align with your supply chain. Adjustments include audit metadata and location context.