Snapsheet API
Snapsheet is a cloud-based claims management platform that helps P&C insurers, MGAs, TPAs, and fleet operators digitize the entire claims lifecycle—from virtual appraisals and no-code workflow automation to digital payments and analytics. An unofficial API lets you programmatically pull claims, appraisals, payments, payees, and document records—and push updates like new claim assignments, reserve changes, disbursements, and status updates back into Snapsheet.
What is Snapsheet?
Snapsheet is a cloud-based claims management platform that enables insurers to automate, streamline, and digitize the entire claims lifecycle. P&C carriers, MGAs, TPAs, and fleet operators use Snapsheet to run virtual appraisals, orchestrate claims with no-code workflow automation, issue digital payments, manage documents and vendors, and surface analytics—connecting it all to policy, billing, underwriting, and vendor systems through open APIs and webhooks.
Core product areas include:
- Claims Management Platform (unified claim view, smart assignment, reserve setting, coverage validation)
- No-Code Workflows engine (if/then automation, task creation, branded communications, SLA monitoring)
- Virtual Vehicle Appraisals (private passenger, boats, RVs, motorcycles, trucks, exotic) and Total Loss settlement
- Digital Payments (push-to-card, ACH, digital wallet, multi-party payments, configurable approval chains)
- Analytics & Oversight (dashboards, real-time SLA and compliance reporting)
- Integrations & APIs and Snapsheet AI capabilities
Common data entities:
- Claims, Tasks, Assignments, Reserves, Coverages
- Appraisals, Estimates, Inspections, Total Loss Valuations
- Payments, Disbursements, Payees, EOBs, Invoices
- Documents, Attachments, Communications, Templates
- Vendors, Partners, Claimants, Policyholders
The Snapsheet Integration Challenge
Insurers run high-volume claims operations on Snapsheet daily—processing hundreds of millions of API calls and millions of automated actions monthly—but turning portal- and workflow-driven processes into clean API-driven automation is non-trivial:
- Tenant-specific configuration: No-code workflows, assignment rules, and payout logic are tailored per carrier—generic integrations break across deployments
- Module spread: Claims, Appraisals, Total Loss, and Payments each have their own object models, IDs, and lifecycle states
- Partner ecosystem gates: Many capabilities flow through marketplace partners and one-click integrations that require partnership setup before API access
- Authentication complexity: SSO and MFA are common in carrier environments and complicate headless automation
- Payment compliance handling: Disbursements carry OFAC/ISO checks, approval chains, and audit-trail requirements that must be respected programmatically
- Document and media workflows: Appraisal photos, estimates, EOBs, and correspondence need careful upload/download and template handling
How Supergood Creates Snapsheet APIs
Supergood reverse-engineers authenticated browser flows and Snapsheet's open API surface to deliver a resilient API layer for your Snapsheet tenant—across Claims, Appraisals, Total Loss, and Payments.
- Handles username/password, SSO, and MFA (SMS, email, TOTP) securely
- Maintains session continuity with automated refresh and change detection
- Normalizes responses across Claims, Appraisals, Payments, and Documents so you integrate once and rely on consistent objects
- Aligns with tenant-specific workflows, payout rules, and entitlements to ensure compliant access
Use Snapsheet with AI agents: Snapsheet MCP Server →
Getting Started
- Schedule Integration Assessment
Book a 30-minute session to confirm your modules, workflows, and authentication model.
- Supergood Generates and Validates Your API
We deliver a hardened, production-ready Snapsheet adapter tailored to your tenant configuration and entitlements.
- Deploy with Monitoring
Go live with continuous monitoring and automatic adjustments as Snapsheet evolves.
API Endpoints
Authentication
/authenticateAuthenticate to a Snapsheet tenant using username/password, SSO, or MFA and obtain a session token for downstream calls.
Claims
/claimsList claims with filters for status, line of business, assignment, severity, and date range.
Claims
/create_claimCreate a new claim and trigger smart assignment, reserve setting, and configured workflow automation.
Appraisals
/appraisalsRetrieve virtual appraisals, estimates, inspections, and total loss valuations with status filters.
Payments
/create_paymentIssue a disbursement via push-to-card, ACH, or digital wallet against a claim, with approval-chain and compliance handling.
Documents
/documentsPull claim documents, appraisal photos, EOBs, and correspondence with metadata and search filters.
Use Cases
Sync claims and appraisal data into your warehouse
- Pull active claims, tasks, reserves, and coverages from the Claims Management platform into a single warehouse - Stream appraisal, estimate, and total loss valuation events to downstream BI and analytics tools - Reconcile claimant and policyholder records across modules for a unified claim 360
Automate digital payments and disbursements
- Issue push-to-card, ACH, and digital wallet payouts against resolved claims without portal clicks - Route multi-party payments and exceptions through configurable approval chains - Capture OFAC/ISO compliance results, EOBs, and audit trails for each disbursement
Orchestrate claim assignment and workflow automation
- Trigger smart assignment and no-code workflows when new claims are created - Push reserve changes, task updates, and branded communications back into Snapsheet - Surface SLA breaches and compliance guardrail events to monitoring tools
Connect policy, billing, and vendor systems
- Sync claim and payment data with policy, billing, and underwriting systems via open APIs - Route repairs and inspections to vendors and pull results back onto the claim - Keep document and media records in sync across the claim lifecycle
Technical Specifications
Authentication
Username/password, SSO, and MFA (SMS, email, TOTP) handled in a managed session
Connectivity
Authenticated browser flows plus Snapsheet's open API and webhook surface where exposed by the tenant
Response format
Normalized JSON across Claims, Appraisals, Payments, and Document objects
Rate limits
Adaptive throttling tuned to your tenant to avoid carrier-side and partner limits
Session management
Automatic session refresh, MFA replay handling, and credential rotation
Data freshness
Near real-time pulls for claims, appraisals, and payments with optional scheduled batch syncs
Security
Encrypted credential vault, scoped access tokens, SOC 2-aligned controls, and audit logging
Webhooks
Event-style callbacks for claim creation, assignment, appraisal completion, payment issuance, and status changes
Latency
Sub-second reads on cached entities; multi-second writes when posting through payment and workflow automation
Throughput
Horizontally scaled workers sized to high-volume claims operations across Claims, Appraisals, and Payments
Reliability
Retry, backoff, and idempotency keys for disbursements, reserve changes, and claim transactions
Adaptation
Continuous monitoring of Snapsheet releases, partner changes, and tenant-specific configuration drift
Frequently asked questions
Yes. Supergood normalizes data across the Claims Management platform, Virtual Appraisals, Total Loss, and Digital Payments, so you can integrate claim, appraisal, and disbursement entities through a single API surface.
No. Supergood works with your existing Snapsheet entitlements and authenticated sessions. Marketplace partner agreements are only required when you specifically want to consume third-party services brokered through Snapsheet's ecosystem.
Each tenant is profiled against its configured assignment rules, workflows, and payment logic. Supergood preserves carrier-specific fields, lifecycle states, and entitlements rather than forcing a generic schema.
Yes. Disbursements can be issued via push-to-card, ACH, or digital wallet, with approval chains, OFAC/ISO compliance validations, and audit trails preserved exactly as configured in your tenant.
Supergood continuously monitors Snapsheet releases, partner integration changes, and tenant configuration drift, then automatically adjusts the adapter so your API stays stable.