Sunwave Health API
Sunwave Health is an all-in-one EMR, CRM, and RCM platform for addiction treatment and behavioral health centers — but it publishes no developer portal, API documentation, SDKs, or webhooks. Supergood creates and maintains a managed Sunwave Health API so your systems and AI agents can programmatically access patients, appointments, clinical documentation, and claims.
What is Sunwave Health?
Sunwave Health is a cloud-based, all-in-one platform for behavioral health and addiction treatment organizations that combines a behavioral health EMR, admissions CRM, revenue cycle management, telehealth and patient engagement, alumni management, and an AI documentation assistant (Sunwave AI, or SIA) in a single system. Founded in 2014 and headquartered in Delray Beach, Florida, Sunwave merged with Lightning Step in October 2025 under a BVP Forge growth investment; the combined company serves more than 3,000 facilities and 34,000+ users across all 50 states.
Sunwave is built for substance use treatment centers, mental health group practices, eating disorder programs, MAT/OTP clinics, and multi-site behavioral health operators. For those organizations it is the system of record for the full patient journey — from referral and intake through treatment, discharge, and alumni engagement — as well as for claims and revenue cycle data.
Common data entities:
- Patient demographics, census, and admissions records
- Intake assessments, progress notes, group notes, and treatment plans
- Medication management records and discharge summaries
- Claims, remittances, and revenue cycle data
- Referral sources and CRM admissions pipeline
The Sunwave Health Integration Challenge
- No developer portal or public API documentation — marketing references "API functionality," but there are no published docs, SDKs, or self-serve API keys.
- Existing integrations (Salesforce, Twilio, PaySimple, DoseSpot, TriZetto, Waystar, CTM, CallRail, Five9) are vendor-built and enabled by Sunwave's team — new connections go through sales, not a self-serve platform.
- No documented webhooks, so there is no event-driven way to detect new admissions, notes, or claim status changes.
- Reporting and export friction — reviewers cite the lack of global search and difficulty getting data out of the platform for analysis.
- Sensitive SUD clinical and billing data means any programmatic access must respect HIPAA and 42 CFR Part 2 handling — batch exports and screen-scraping shortcuts aren't acceptable.
How Supergood Creates Sunwave Health APIs
Supergood builds and maintains an unofficial, managed API for Sunwave Health by automating the platform's authenticated web application on your behalf. Instead of waiting on a partner program or a vendor-built connector, you get a normalized REST API over the Sunwave data your organization already owns.
- Managed authentication — credentials, MFA, and session lifecycle handled automatically
- Normalized JSON entities across the EMR, CRM, and RCM modules — patients, appointments, notes, and claims in consistent schemas
- Change-detection webhooks for new admissions, documentation, and claim status updates
- Continuous adaptation — when Sunwave ships UI or workflow changes, Supergood updates the integration so your API keeps working
Use Sunwave Health with AI agents: Sunwave Health MCP Server →
Getting Started
- Schedule Integration Assessment
Book a 30-minute call to walk through the Sunwave Health data and workflows you need. We'll confirm feasibility and scope your endpoints. - Supergood Generates and Validates Your API
We build and validate a production-ready API against your Sunwave Health environment, with normalized schemas and managed authentication. - Deploy with Monitoring
Go live with 24/7 monitoring and continuous adaptation — when Sunwave Health changes, your integration keeps working.
Potential API Endpoints
Authentication
/authenticateEstablish an authenticated session with Sunwave Health, including MFA handling and automatic session refresh.
Patient Operations
/patientsRetrieve patient demographics, census, and admission records across programs and facilities.
Scheduling
/appointmentsList scheduled sessions, group meetings, and telehealth appointments with status and provider details.
Clinical Documentation
/encountersFetch clinical documentation — intake assessments, progress notes, group notes, and treatment plan updates.
Billing
/submit_claimSubmit claims into Sunwave's revenue cycle workflows and track submission status.
Billing
/eligibilityCheck insurance eligibility and benefits information for current and prospective patients.
Use Cases
Referral and admissions automation
- Sync CRM pipeline and referral sources into your data warehouse - Trigger downstream workflows when a lead converts to an admission - Keep marketing attribution systems aligned with actual census
Clinical documentation oversight
- Pull progress notes, group notes, and treatment plans for compliance review - Flag missing or late documentation before payer audits - Feed utilization review teams a live view of clinical activity
Revenue cycle visibility
- Extract claims and remittance data into BI and finance tools - Reconcile Sunwave RCM data against clearinghouse and bank records - Monitor denials and days-in-AR across facilities
Multi-facility reporting
- Aggregate census, admissions, and discharge data across all locations - Replace manual exports with scheduled programmatic syncs - Power executive dashboards without waiting on built-in reports
Technical Requirements
Authentication
Managed credential-based login with MFA support; Supergood handles the full session lifecycle
Connectivity
REST API over HTTPS
Response format
Normalized JSON schemas across EMR, CRM, and RCM entities
Rate limits
Tuned per tenant to stay within safe platform thresholds
Session management
Automatic session refresh and re-authentication on expiry
Data freshness
On-demand fetches with optional scheduled syncs; near real-time
Security
Encryption in transit and at rest; HIPAA-eligible data handling
Webhooks
Supergood-managed change-detection webhooks for admissions, documentation, and claims events
Latency
Typical reads return in seconds
Throughput
Scales with concurrent managed sessions per facility
Reliability
24/7 monitoring with automated failure detection and recovery
Adaptation
Continuous updates as Sunwave Health ships UI and workflow changes
Frequently asked questions
No. Sunwave markets "API functionality" and lists vendor-built integrations, but there is no developer portal, public API documentation, SDK, or self-serve key issuance. Supergood provides a managed, unofficial API over your own Sunwave environment.
Patients, census and admissions, appointments, clinical documentation (intake assessments, progress and group notes, treatment plans), claims and eligibility, and CRM referral pipeline data — normalized into consistent JSON schemas.
Supergood operates with HIPAA-eligible controls, encrypts data in transit and at rest, and only accesses data under your organization's own credentials and authorization. You control which entities and workflows are exposed.
Supergood monitors the integration continuously and adapts it when Sunwave changes its UI or workflows, so your API contract stays stable without engineering work on your side.
Most integrations go from assessment to a validated, production-ready API in days — start with a 30-minute integration assessment call.