Alleva API
Alleva is a behavioral health EMR with billing, medication management, and AI documentation tools — its site advertises an "open API," but there is no developer portal, public documentation, SDK, or webhook surface, and access runs through the vendor. Supergood creates and maintains a managed Alleva API so you can programmatically access clients, appointments, clinical notes, and claims.
What is Alleva?
Alleva is a cloud-based behavioral health operations platform — an EMR with an admissions CRM, revenue cycle management, and modern AI tooling — built for addiction treatment and behavioral health facilities. Its product families include Alleva Intelligence (Insights dashboards, Echo ambient AI for note generation, and the TravisAI in-app assistant), Alleva Core (Billing/RCM and Med Management), Alleva Connect (a client and family portal with telehealth and scheduling), and Alleva Compliance (InCheck). The company raised a $12M Series A led by Ankona Capital in 2022.
Alleva serves residential treatment centers, PHP, IOP/OP programs, and detox facilities of all sizes. For those organizations it is the system of record for clinical notes, treatment plans, scheduling, admissions, and billing.
Common data entities:
- Client demographics and admissions records
- Clinical notes and treatment plans
- Scheduling and telehealth appointments
- Medication management records
- Charge capture, claims, and eligibility data
The Alleva Integration Challenge
- The homepage advertises an "open API" for custom integrations, but there is no developer portal, no public API documentation, no SDKs, and no self-serve key issuance — access requires contacting Alleva.
- Named integration partners (Salesforce, Nexio, Dazos, eFax, Owl) are vendor-built connections, not a platform you can build on.
- No documented webhooks — there is no event-driven way to know when a note is completed, an admission lands, or a claim changes status.
- Integration requests compete with the product roadmap — reviewers report that fixes and requests can sit behind new feature development.
- SUD and behavioral health records carry HIPAA and 42 CFR Part 2 obligations, so uncontrolled exports or ad-hoc scraping are not an option.
How Supergood Creates Alleva APIs
Supergood builds and maintains an unofficial, managed API for Alleva by automating the platform's authenticated web application on your behalf. Instead of negotiating vendor-gated API access, you get a normalized REST API over the Alleva data your organization already owns.
- Managed authentication — credentials, MFA, and session lifecycle handled automatically
- Normalized JSON entities across clinical, scheduling, and billing modules — clients, notes, appointments, and claims in consistent schemas
- Change-detection webhooks for admissions, documentation, and claim status events
- Continuous adaptation — when Alleva ships UI or workflow changes, Supergood keeps your API stable
Use Alleva with AI agents: Alleva MCP Server →
Getting Started
- Schedule Integration Assessment
Book a 30-minute call to walk through the Alleva data and workflows you need. We'll confirm feasibility and scope your endpoints. - Supergood Generates and Validates Your API
We build and validate a production-ready API against your Alleva environment, with normalized schemas and managed authentication. - Deploy with Monitoring
Go live with 24/7 monitoring and continuous adaptation — when Alleva changes, your integration keeps working.
Potential API Endpoints
Authentication
/authenticateEstablish an authenticated session with Alleva, including MFA handling and automatic session refresh.
Patient Operations
/patientsRetrieve client demographics, admissions records, and program enrollment.
Scheduling
/appointmentsList scheduled sessions and telehealth appointments with provider and status details.
Clinical Documentation
/encountersFetch clinical documentation — assessments, session notes, and treatment plan updates.
Billing
/submit_claimSubmit claims into Alleva's billing workflows and track submission status.
Billing
/eligibilityCheck insurance eligibility and verification results for current and prospective clients.
Use Cases
Clinical documentation oversight
- Pull session notes and treatment plans for compliance review - Flag missing or late documentation before payer audits - Track documentation completion rates by clinician and program
Admissions and census reporting
- Sync admissions and census data into dashboards and data warehouses - Trigger downstream workflows when a new client is admitted - Aggregate occupancy across residential, PHP, and IOP programs
Revenue cycle visibility
- Extract charge capture, claims, and eligibility data into finance tools - Monitor denials and reimbursement timelines - Reconcile Alleva billing data with clearinghouse and bank records
Custom integrations without the queue
- Connect Alleva to CRMs, analytics, and internal tools directly - Replace manual exports with scheduled programmatic syncs - Build workflows the vendor's integration roadmap doesn't cover
Technical Requirements
Authentication
Managed credential-based login with MFA support; Supergood handles the full session lifecycle
Connectivity
REST API over HTTPS
Response format
Normalized JSON schemas across clinical, scheduling, and billing entities
Rate limits
Tuned per tenant to stay within safe platform thresholds
Session management
Automatic session refresh and re-authentication on expiry
Data freshness
On-demand fetches with optional scheduled syncs; near real-time
Security
Encryption in transit and at rest; HIPAA-eligible data handling
Webhooks
Supergood-managed change-detection webhooks for admissions, documentation, and claims events
Latency
Typical reads return in seconds
Throughput
Scales with concurrent managed sessions per facility
Reliability
24/7 monitoring with automated failure detection and recovery
Adaptation
Continuous updates as Alleva ships UI and workflow changes
Frequently asked questions
Not in practice. Alleva's site describes an "open API," but there is no developer portal, public documentation, SDK, or self-serve key issuance — API access requires contacting the vendor. Supergood provides a managed, unofficial API over your own Alleva environment.
Clients and admissions, appointments and telehealth sessions, clinical notes and treatment plans, medication management records, and billing data including charges, claims, and eligibility — normalized into consistent JSON schemas.
Supergood operates with HIPAA-eligible controls, encrypts data in transit and at rest, and only accesses data under your organization's own credentials and authorization. You control which entities and workflows are exposed.
Supergood monitors the integration continuously and adapts it when Alleva changes its UI or workflows, so your API contract stays stable without engineering work on your side.
Most integrations go from assessment to a validated, production-ready API in days — start with a 30-minute integration assessment call.