Track-POD API
Track-POD is a cloud delivery management platform serving over 10,000 companies with route planning, real-time tracking, and electronic proof of delivery across web dashboards and driver mobile apps. An unofficial API lets you programmatically pull orders, routes, deliveries, drivers, and proof-of-delivery records—and push updates like new orders, route assignments, and status changes back into Track-POD.
What is Track-POD?
Track-POD is a cloud-based delivery management platform serving over 10,000 companies globally. It combines a web dashboard with driver mobile apps to plan and optimize routes, track deliveries in real time, capture electronic proof of delivery (ePOD), and generate delivery confirmations and billing documentation—reducing failed deliveries and paperwork across last-mile operations.
Core product areas include:
- Route planning and optimization with real-time delivery tracking on a unified map
- Order fulfillment management, customizable shipping labels, and branded live tracking pages
- Driver mobile app with electronic proof of delivery, digital signatures, photo capture, and geolocation tagging
- QR/barcode scanning, cash-on-delivery handling, vehicle safety checks, geofencing, and offline sync
- Analytics, reporting, and SMS/email delivery notifications
Common data entities:
- Orders, Order Statuses, Shipping Labels, Tracking Links
- Routes, Route Stops, Optimization Plans
- Drivers, Vehicles, Depots/Warehouses
- Proof of Delivery (signatures, photos, geolocation), Cash-on-Delivery records
- Webhook Events (order create/update/delete, route start/close, status updates)
The Track-POD Integration Challenge
Delivery teams run daily operations on Track-POD, but turning a dashboard- and mobile-driven workflow into reliable API-driven automation is non-trivial:
- Secret-key management: API access uses per-integration secret keys with HTTP and read/write restrictions that must be provisioned and rotated carefully
- Mobile-captured data: ePOD signatures, photos, and geolocation originate in the driver app and need careful sequencing to retrieve through the API
- Format variability: The interface supports both XML and JSON, and order/route payloads vary by configuration and label setup
- Webhook orchestration: Real-time order and route events arrive as webhooks that must be subscribed, validated, and reconciled against polled state
- Route lifecycle states: Optimize, start, and close transitions each have side effects on stops, ETAs, and driver assignments
- Rate and volume limits: High-frequency order import and tracking polls require throttling to stay within platform constraints
How Supergood Creates Track-POD APIs
Supergood reverse-engineers authenticated Track-POD flows and its Web API surface to deliver a resilient, normalized API layer for your account—spanning orders, routes, drivers, and proof-of-delivery data.
- Handles secret-key authentication and per-integration scopes securely
- Maintains session continuity with automated refresh and change detection
- Normalizes responses across orders, routes, deliveries, and ePOD so you integrate once and rely on consistent objects
- Bridges webhook events and polled state for accurate, real-time delivery status
Use Track-POD with AI agents: Track-POD MCP Server →
Getting Started
- Schedule Integration Assessment
Book a 30-minute session to confirm your data flows, webhook events, and authentication model.
- Supergood Generates and Validates Your API
We deliver a production-ready Track-POD adapter tailored to your account configuration and integrations.
- Deploy with Monitoring
Go live with continuous monitoring and automatic adjustments as Track-POD evolves.
API Endpoints
Authentication
/authenticateAuthenticate to a Track-POD account using a per-integration secret key and obtain a session for downstream calls.
Orders
/ordersList orders with filters for status, date range, route, depot, and tracking number.
Orders
/create_orderImport a new order with delivery address, line items, time windows, and shipping label details.
Routes
/routesRetrieve routes, their stops, assigned drivers, and optimization status.
Routes
/create_routeCreate and optimize a route from a set of orders, assigning a driver and vehicle.
Proof of Delivery
/trackingPull real-time delivery status and proof-of-delivery records including signatures, photos, and geolocation.
Use Cases
Automate order import from ERP and e-commerce
- Push new orders from ERP, accounting, or e-commerce systems into Track-POD without manual entry - Attach delivery addresses, line items, and time windows to each order - Generate shipping labels and branded tracking links programmatically
Sync delivery status and proof of delivery
- Pull real-time order status, ETAs, and route progress into downstream systems - Retrieve ePOD signatures, photos, and geolocation for each completed delivery - Stream status-change and route events to customer notification workflows
Optimize and assign routes programmatically
- Build optimized routes from open orders and assign drivers and vehicles - Trigger route start and close transitions from external dispatch tools - Reconcile stop sequences and ETAs back into planning systems
Reconcile deliveries and cash-on-delivery for billing
- Match completed deliveries and COD records against invoices and AR - Export delivery confirmations and billing documentation to accounting systems - Surface failed and rescheduled deliveries to exception-handling workflows
Technical Specifications
Authentication
Per-integration secret API keys with HTTP and read/write scope restrictions, handled in a managed session
Connectivity
Track-POD Web API surface plus authenticated dashboard flows where data is not otherwise exposed
Response format
Normalized JSON across orders, routes, drivers, and proof-of-delivery objects (XML supported upstream)
Rate limits
Adaptive throttling tuned to your account to stay within platform constraints during high-volume order import
Session management
Automatic session refresh, key rotation, and credential vaulting
Data freshness
Near real-time pulls for orders, routes, and delivery status with optional scheduled batch syncs
Security
Encrypted credential vault, scoped access keys, SOC 2-aligned controls, and audit logging
Webhooks
Event callbacks for order create/update/delete, route start/close/optimize, and order status changes
Latency
Sub-second reads on cached entities; multi-second writes when creating orders and optimizing routes
Throughput
Horizontally scaled workers sized to high-volume last-mile order and tracking traffic
Reliability
Retry, backoff, and idempotency keys for order import and route transitions
Adaptation
Continuous monitoring of Track-POD Web API and dashboard changes with automatic adjustment
Frequently asked questions
Yes. Supergood exposes orders, routes, and delivery status alongside ePOD records—digital signatures, photos, and geolocation captured in the driver mobile app—through a single normalized API surface.
Track-POD uses per-integration secret keys retrieved from the account's Web API settings, with optional HTTP and read/write restrictions. Supergood manages these keys securely and handles rotation and session refresh for you.
Yes. Track-POD emits webhook events for order create/update/delete, route start/close/optimize, and status changes. Supergood subscribes to and validates these events and reconciles them against polled state for accurate real-time status.
Yes. The API supports automated order and route import so you can push orders from ERP, accounting, or e-commerce systems into Track-POD without manual data entry, including labels and tracking links.
Supergood normalizes responses to consistent JSON objects across orders, routes, drivers, and proof of delivery, even though the underlying Track-POD interface also supports XML.