The API Report CardAPI Index
Fourth

Fourth API

POS / Hospitality · fourth.com

A real developer portal at developer.fourth.com documents 15+ REST APIs across workforce, inventory, and platform services. Credentials are customer-linked: a mutual Fourth customer must request them, and live keys take 2 to 4 weeks. Rate limits stay undocumented.

Last verified: July 2026Restaurants & Food Service
API GRADE
F
VERIFIED JUL 2026

SCORECARD

ExistenceGOODA real developer portal at developer.fourth.com documents 15+ REST APIs spanning platform, workforce, and inventory.
AccessFAILCredentials are customer-linked: a mutual Fourth customer must request them, and live keys take 2 to 4 weeks to provision.
CoveragePOORThe surface is split by acquired product across REST and SOAP stacks; SCIM exposes a deliberately limited user subset.
AuthFAILBasic auth is still accepted on REST and SOAP uses custom security tokens, so partners maintain two auth stacks.
Docs & DXFAILRate limits and production hosts are absent from the docs, and webhooks exist only for the Menu Cycles API.
StabilityMIXEDUndocumented rate limits and host changes surface only after onboarding; merger-era REST and SOAP stacks coexist.
Supergood: Fourth has an API, but using it means gates, contracts, or workarounds. Ours doesn't: stable endpoints, normalized JSON, managed auth.

Frequently asked questions

Fourth scores F on the API Report Card. A real developer portal at developer.fourth.com documents 15+ REST APIs across workforce, inventory, and platform services. Credentials are customer-linked: a mutual Fourth customer must request them, and live keys take 2 to 4 weeks. Rate limits stay undocumented.

Tried to integrate with Fourth?
SOURCES
Live API credentials take 2-4 weeks to provision and must be requested through a mutual Fourth customer, blocking trial/POC integration work developer.fourth.com
API surface is split across REST and SOAP depending on which legacy product the data lives in (Fourth vs HotSchedules vs Adaco vs MacromatiX), forcing partners to maintain two auth stacks developer.fourth.com
Webhooks are essentially absent outside the Menu Cycles API; partners must poll for schedule, time-punch, employee, and inventory changes developer.fourth.com
Rate limits and production host endpoints are not publicly documented; partners discover throttling and host changes only after onboarding developer.fourth.com
Integrations are explicitly handled as billable, partner-managed engagements - 'specific requirements and pricing for the integration type' rather than self-serve help.hotschedules.com
SCIM API exposes a deliberately limited subset of user account data, insufficient for full HRIS sync without combining with the UK Employee API or partner-only endpoints help.hotschedules.com
Customer-side reports of duplicate employee records and broken downstream sync when migrating between HotSchedules, Fourth Payroll, and third-party HRIS/POS trustpilot.com
Partner App Store / Connected Apps program requires SSO + Tasks API integration plus Fourth-side review before listing, with multi-week lead time developer.fourth.com
App fails to retain login credentials; password resets do not work as promised; access across devices is unreliable trustpilot.com
Support queue shows zero wait time but leaves users on hold for an hour with no answer; tickets handed off between agents with no shared history; simple matters take weeks to resolve trustpilot.com
Acquired products (HotSchedules, Fourth Payroll, Adaco, MacromatiX, Red Book) 'do not talk to each other,' forcing operators to maintain duplicate employee/site data across sub-systems trustpilot.com
Navigation and general ease of use criticized as poor; took an entire day to log into 'the most complicated system' trustpilot.com
Pricing opaque and quote-driven; SelectHub and GetApp reviewers cite frequent unexpected charges for add-on modules and integration fees selecthub.com
Payroll migration errors and inconsistent state-tax handling reported by mid-market US customers g2.com
Mobile app (HotSchedules) reliability complaints - force-logouts, push notifications dropped, slow shift-swap approvals hoteltechreport.com
Legacy enterprise UX feels dated next to 7shifts/Workforce.com/Toast Sling; modernization (Fourth iQ 3.0) is incremental and uneven across product lines workstream.us