Agilysys API
Agilysys is a hospitality management software platform powering property management, point-of-sale, inventory, payments, and amenity booking for hotels, resorts, casinos, restaurants, and multi-venue operators. An unofficial API lets you programmatically pull reservations, folios, guest profiles, POS orders, payments, menus, and inventory—and push updates like new bookings, charges, and orders back into Agilysys PMS and InfoGenesis POS.
What is Agilysys?
Agilysys is a hospitality management software company that delivers cloud-native solutions spanning property management, point-of-sale, inventory and procurement, payments, and amenity booking. Operators use Agilysys to run front-office and reservations workflows, process orders and payments across fixed terminals, mobile, kiosks, and self-service channels, manage inventory, and coordinate experiences like spa, golf, dining, and events—across hotels, resorts, casinos, restaurants, and multi-property portfolios.
Core product families include:
- Property Management (Agilysys PMS, Agilysys SWS) — reservations, front desk, housekeeping, night audit, guest profiles
- Point of Sale (InfoGenesis POS, IG Kiosk, IG OnDemand, IG Flex, IG KDS, IG Digital Menu Boards)
- Inventory & Procurement (Agilysys Eatec)
- Experience & Amenity Management (Book, Book4Time, Reserve, Golf, Spa, Membership, Sales & Catering)
- Payments (Pay, Authorize, IG Quick Pay, Gift Card)
- Analytics & Marketing (DataMagine, Analyze, Loyalty & Promotions, Digital Marketing)
Common data entities:
- Reservations, Room Blocks, Rate Plans, Availability
- Guest Profiles, Loyalty Accounts, Preferences, Memberships
- Folios, Charges, Postings, Payments, Settlements
- POS Orders, Tickets, Checks, Menus, Items, Modifiers
- Inventory Items, Recipes, Purchase Orders, Vendors (Eatec)
- Amenity Bookings (spa, golf, dining), Sales & Catering Events
The Agilysys Integration Challenge
Hospitality operators run mission-critical workloads on Agilysys daily, but turning portal- and terminal-driven workflows into API-driven automation is non-trivial:
- Property-by-property configuration: Rate plans, menus, tax rules, and workflows are tailored per property—generic integrations break across multi-property portfolios
- Spread across PMS, POS, and amenity systems: Agilysys PMS, InfoGenesis POS, Eatec, and Book4Time each have their own object models, IDs, and lifecycle states
- Partner ecosystem gates: Many integrations flow through the Agilysys solution-partner program and require partnership agreements before API access
- Authentication complexity: Property-scoped logins and role-based access common in hotel and casino environments complicate headless automation
- Open API framework variability: Endpoint coverage across the PMS and InfoGenesis open API frameworks differs by module, version, and deployment
- Offline-first POS behavior: InfoGenesis processes transactions offline and syncs later, so order and check data needs careful reconciliation
- Real-time folio and posting accuracy: Charges, settlements, and night-audit transactions require precise timing and reason-code handling
How Supergood Creates Agilysys APIs
Supergood reverse-engineers authenticated browser flows, the Agilysys PMS and InfoGenesis open API frameworks, and partner interactions to deliver a resilient API layer for your Agilysys deployment—across PMS, POS, inventory, and amenity systems.
- Handles property-scoped logins, role-based access, and MFA securely
- Maintains session continuity with automated refresh and change detection
- Normalizes responses across PMS reservations, folios, POS orders, payments, and inventory so you integrate once and rely on consistent objects
- Aligns with property-specific rate plans, menus, and entitlements to ensure compliant access
Use Agilysys with AI agents: Agilysys MCP Server →
Getting Started
- Schedule Integration Assessment
Book a 30-minute session to confirm your modules, properties, and authentication model.
- Supergood Generates and Validates Your API
We deliver a hardened Agilysys adapter tailored to your property configuration and entitlements.
- Deploy with Monitoring
Go live with continuous monitoring and automatic adjustments as Agilysys evolves.
API Endpoints
Authentication
/authenticateAuthenticate to an Agilysys property using credentials and role-based access, returning a session token for downstream calls.
Reservations
/reservationsList reservations and room blocks with filters for property, status, arrival/departure date, and rate plan.
Reservations
/create_reservationCreate a new reservation against available inventory and the property's configured rate plans.
Folios
/foliosRetrieve guest folios, charges, postings, and settlements for in-house and checked-out reservations.
Point of Sale
/ordersPull InfoGenesis POS orders, checks, and tickets across terminals, mobile, kiosk, and self-service channels.
Point of Sale
/post_chargePost a POS charge or room charge to a guest folio with item, tax, and reason-code detail.
Use Cases
Sync reservations and guest data across properties
- Pull reservations, room blocks, and rate plans from Agilysys PMS into a central warehouse - Stream guest profile, loyalty, and preference updates to downstream CRM and marketing tools - Reconcile guest records across PMS, POS, and amenity systems for a unified guest 360
Automate folio postings and night-audit reconciliation
- Pull folios, charges, and settlements from PMS for revenue and AR reconciliation - Post POS and room charges back to guest folios without manual terminal entry - Match night-audit transactions to general ledger and accounting systems
Centralize POS orders and menu data from InfoGenesis
- Sync orders, checks, and tickets across terminals, mobile, kiosk, and self-service channels - Push menu, pricing, and item availability updates across properties - Reconcile offline-processed transactions once InfoGenesis syncs back online
Connect inventory and amenity bookings
- Pull Eatec inventory items, recipes, and purchase orders into procurement and BI systems - Sync spa, golf, and dining bookings from Book4Time and Reserve into scheduling tools - Surface Sales & Catering events to downstream operations and reporting workflows
Technical Specifications
Authentication
Property-scoped credentials, role-based access, and MFA handled in a managed session
Connectivity
Authenticated browser flows plus the Agilysys PMS and InfoGenesis open API frameworks where exposed by the property
Response format
Normalized JSON across Reservations, Folios, POS Orders, Payments, and Inventory objects
Rate limits
Adaptive throttling tuned to your deployment to avoid property-side limits
Session management
Automatic session refresh, MFA replay handling, and credential rotation
Data freshness
Near real-time pulls for reservations, folios, and orders with optional scheduled batch syncs
Security
Encrypted credential vault, scoped access tokens, SOC 2-aligned controls, and audit logging
Webhooks
Event-style callbacks for new reservations, check-in/out, folio postings, and POS order events
Latency
Sub-second reads on cached entities; multi-second writes when posting through folio and POS workflows
Throughput
Horizontally scaled workers sized to multi-property, high-volume POS transaction loads
Reliability
Retry, backoff, and idempotency keys for folio postings, charges, and order transactions
Adaptation
Continuous monitoring of Agilysys releases, partner changes, and property-specific configuration drift
Frequently asked questions
Yes. Supergood normalizes data across Agilysys PMS and InfoGenesis POS, so reservations, folios, orders, and payments are exposed through a single consistent API surface.
No. Supergood works with your existing Agilysys access and authenticated sessions. Solution-partner agreements are only required when you specifically want capabilities brokered through the Agilysys partner program.
Each property is profiled against its configured rate plans, menus, tax rules, and entitlements. Supergood preserves property-specific fields and lifecycle states rather than forcing a generic schema.
Yes. Supergood accounts for InfoGenesis offline-first behavior, reconciling orders and checks once the terminals sync back online so downstream systems see accurate, deduplicated data.
Yes. Eatec inventory items, recipes, and purchase orders, along with Book4Time and Reserve amenity bookings, are exposed through the same normalized API surface alongside PMS and POS entities.