Auto/Mate DMS API
Auto/Mate DMS is dealership management software (now part of Solera) used by auto dealers to run sales, F&I, service, parts, and accounting. An unofficial API lets you pull vehicle inventory, customers, deals, service appointments and repair orders, and accounting summaries—and push n
What is Auto/Mate DMS?
Auto/Mate is a dealer management system for franchised and independent auto dealerships. It centralizes core retail operations across variable ops (sales/F&I), fixed ops (service and parts), and accounting.
Core product areas include:
- Sales & F&I (e.g., desking, deal jackets, lender decisions, F&I products)
- Vehicle Inventory (e.g., acquisition, pricing, photo management, aging)
- Fixed Operations (e.g., service appointments, repair orders, op codes, parts)
- Accounting & Reporting (e.g., GL, AR/AP, deposits, schedules, deal recaps)
- CRM & Communications (e.g., customers, leads, follow-ups; often integrated)
Common data entities:
- Dealerships, Rooftops, Users, and Permissions
- Vehicles (VIN, stock number, pricing, status)
- Customers (retail/fleet, contacts, addresses, preferences)
- Deals (desking data, trade-ins, taxes/fees, products, delivery)
- Service Appointments and Repair Orders (op codes, labor, parts, statuses)
- Parts Inventory and Tickets
- Accounting Objects (GL accounts, journal entries, receipts, deal recaps)
The Auto/Mate Integration Challenge
DMS platforms are mission-critical but difficult to automate programmatically:
- Siloed modules and entitlements: Sales, service, parts, and accounting each enforce different permissions and approval flows
- Portal-first design: Many capabilities are optimized for the desktop client or browser UI with limited vendor endpoints
- Dealer-specific configuration: Chart of accounts, fees, taxes, op codes, and product catalogs vary by rooftop
- Hybrid auth: Username/password with possible SSO/MFA and session-dependent navigation
- Financial rigor: Posting deals and ROs must honor approval states, audit requirements, and OEM compliance
How Supergood Creates Auto/Mate APIs
Supergood reverse-engineers authenticated browser flows and network interactions to deliver a resilient API endpoint layer for your Auto/Mate tenant.
- Handles username/password, SSO/OAuth, and MFA (SMS, email, TOTP) securely
- Maintains session continuity with automated refresh and change detection
- Normalizes responses so you can integrate once and rely on consistent objects across modules
- Aligns with customer entitlements and role-based permissions to ensure compliant access
- Safely executes stateful actions (e.g., posting deals, opening/closing ROs) with queueing and idempotency
Getting Started
- Schedule Integration Assessment
Book a 30-minute session to confirm your modules, licensing, and authentication model.
- Supergood Builds and Validates Your API
We deliver a hardened Auto/Mate adapter tailored to your workflows and entitlements.
- Deploy with Monitoring
Go live with continuous monitoring and automatic adjustments as Auto/Mate evolves.
Use Cases
Inventory and Merchandising Sync
- Mirror vehicles (VIN, pricing, photos, status) into your product for websites and marketplaces - Update pricing, photos, and comments from your platform while respecting DMS validations - Track aging and status changes (in-stock, retail sold, wholesale) for ad optimization
Digital Retail and Deal Desk
- Create deals from online checkout flows with pencils, rebates, and F&I products - Update deal status (penciled → contracted → delivered) and capture lender terms - Pull deal recaps for reconciliation and customer communication
Service Scheduling and RO Automation
- Schedule service appointments with op codes and customer concerns from your app - Generate repair orders, attach MPI results, and update statuses programmatically - Keep advisors, technicians, and customers in sync with notifications and SLAs
Accounting and Reconciliation
- Pull delivered deals, receipts, and deposit summaries for nightly reconciliation - Map dealer-specific GL accounts and export normalized entries to your ERP - Detect mismatches (fees, taxes, down payments) and trigger follow-ups
Technical Specifications
Authentication
Username/password with MFA (SMS, email, TOTP) and SSO/OAuth where enabled; supports service accounts or customer-managed credentials
Response format
JSON with consistent resource schemas and pagination across modules
Rate limits
Tuned for high-volume inventory, deal, and service sync while honoring entitlements and usage controls
Session management
Automatic reauth and cookie/session rotation with health checks
Data freshness
Near real-time retrieval of vehicles, customers, deals, appointments, and ROs
Security
Encrypted transport, scoped tokens, and audit logging; respects Auto/Mate role-based permissions and approval gates
Webhooks
Optional asynchronous delivery for long-running workflows (e.g., deal posting, RO close-out)
Latency
Sub-second responses for list/detail queries under normal load
Throughput
Designed for high-volume inventory exports and appointment/deal creation
Reliability
Retry logic, backoff, and idempotency keys minimize duplicate actions
Adaptation
Continuous monitoring for UI/API changes with rapid adapter updates
Frequently asked questions
Supergood supports workflows across commonly used modules such as Sales & F&I (deals, products), Vehicle Inventory, Fixed Ops (service appointments, repair orders), and Accounting (deal recaps, receipts), subject to your licensing and entitlements. We scope coverage during integration assessment.
We support username/password + MFA (SMS, email, TOTP) and can operate behind SSO/OAuth when enabled. Sessions are refreshed automatically with secure challenge handling.
Yes. We can create penciled deals, apply trade-ins, taxes/fees, and F&I products, then advance status to contracted/delivered once approvals are met. We also return deal numbers and recaps for reconciliation.
Yes. We support downloading artifacts and uploading attachments via signed uploads with checksum validation and time-limited URLs where supported by the tenant’s configuration.
We can normalize delivered deals, receipts, and deposit summaries, map dealer-specific GL accounts, and send updates via webhooks or polling while complying with rate and permission constraints.