Conga API
Conga is contract lifecycle management and document generation software used by sophisticated in-house legal teams to intake agreement requests, draft using templates and clause playbooks, negotiate and redline, manage approvals, execute via eSignature, store executed contracts, and t
What is Conga?
Conga provides Contract Lifecycle Management (CLM), document generation, workflow orchestration, and eSignature across the revenue and legal lifecycle. It centralizes agreement drafting and negotiation, manages clause libraries and templates, routes approvals, executes signatures, and tracks post-signature obligations and renewals. Conga commonly integrates with Salesforce and enterprise systems used by legal and commercial teams.
Core product areas include:
- Contract Lifecycle Management & Repository (Agreement records, statuses, versions)
- Document Generation & Templates (Conga Composer, guided drafting)
- Clause Library & Playbooks (Preferred language, fallbacks, risk ratings)
- Negotiation & Redlining (Version control, compare, comments)
- Approvals & Workflow Orchestration (Steps, conditions, escalations)
- eSignature (Conga Sign, recipient routing, completion certificates)
- Obligations & Renewals (Key terms, milestones, alerts, tasks)
- Revenue & Quote-to-Cash (CPQ, pricing, quote-to-contract handoff)
Common data entities:
- Agreements (Master agreements, NDAs, MSAs, SOWs, amendments, renewals)
- Counterparties (Organizations and contacts, addresses, identifiers)
- Templates & Clause Library (Template IDs, clause variants, fallback logic)
- Versions & Redlines (Drafts, comparisons, comments, authors)
- Approvals (Steps, assignees, status, actions, timestamps)
- Signatures (Recipients, routing order, completion status, envelopes)
- Documents (Drafts, executed PDFs, certificates, attachments)
- Obligations & Milestones (Type, due date, owner, status)
- Users/Roles & Teams (Permissions, queues)
- Audit Events (Who did what, when, before/after values)
The Conga Integration Challenge
Legal teams rely on Conga and iManage side-by-side, but translating portal-centric CLM into API-driven automation presents challenges:
- Versioning & redlines: Negotiation produces multiple drafts, compares, and comments that must be normalized and correlated to matters
- Clause playbooks: Preferred clause selection and fallback logic need consistent metadata mapping across templates and versions
- Long-running workflows: Approvals and signatures can span hours or days; APIs must handle asynchronous states and retries
- Identity & auth complexity: SSO/MFA, Salesforce-backed tenants, and session lifecycles complicate headless automation
- Entitlements & segregation: Role-based access, team queues, and document visibility must be respected
- Document routing: Executed files and certificates must land in the correct iManage workspace, folder, and version scheme
- Audit rigor: Every action—approvals, clause swaps, signature—requires immutable, traceable records
How Supergood Creates Conga APIs
Supergood reverse-engineers authenticated browser flows and network interactions to deliver a resilient API endpoint layer for your Conga tenant.
- Handles username/password, SSO/OAuth, and MFA (SMS, email, TOTP) securely
- Maintains session continuity with automated refresh and change detection
- Normalizes agreement, version, approval, signature, and obligation objects
- Aligns with customer entitlements and role-based permissions to ensure compliant access
- Supports high-volume operations (bulk agreement intake, approvals) with polling or webhooks for long-running jobs
- Offers iManage-aware adapters for document routing and matter metadata sync
Getting Started
- Schedule Integration Assessment
Book a 30-minute session to confirm your modules, licensing, and authentication model.
- Supergood Builds and Validates Your API
We deliver a hardened Conga adapter tailored to your workflows and entitlements.
- Deploy with Monitoring
Go live with continuous monitoring and automatic adjustments as Conga evolves.
Use Cases
Legal Intake & Matter-Centric Contracting (iManage)
- Push new agreement requests tied to iManage matter numbers - Generate first drafts from templates and clause playbooks - Persist agreement metadata and executed documents back to the right iManage workspace and folder
Negotiation & Redline Synchronization
- Upload new versions and capture redline metadata - Compare drafts and expose comments and change summaries via API - Maintain a normalized revision history across Conga and your platform
Approval Routing & eSignature Execution
- Sync approval queues into your case management or workflow tool - Record decisions and audit trails back to Conga - Initiate Conga Sign envelopes, retrieve completion certificates, and archive to iManage
Obligations, Renewals & Compliance Dashboards
- Register obligations from executed terms with owners and due dates - Deliver reminders and status updates via webhooks - Aggregate KPIs across agreements and counterparties for reporting
Technical Specifications
Authentication
Username/password with MFA (SMS, email, TOTP) and SSO/OAuth where enabled; supports service accounts or customer-managed credentials
Response format
JSON with consistent resource schemas and pagination across modules
Rate limits
Tuned for enterprise throughput while honoring customer entitlements and usage controls
Session management
Automatic reauth and cookie/session rotation with health checks
Data freshness
Near real-time retrieval of agreements, versions, approvals, signatures, and obligations
Security
Encrypted transport, scoped tokens, and audit logging; respects Conga role-based permissions and tenant boundaries
Webhooks
Optional asynchronous delivery for long-running workflows (e.g., approval decisions, signature completion)
Latency
Sub-second responses for list/detail queries under normal load; approval and signature completion reflect underlying platform behavior
Throughput
Designed for high-volume intake, negotiation version uploads, and approval queue synchronization
Reliability
Retry logic, backoff, and idempotency keys minimize duplicates and support at-least-once processing
Adaptation
Continuous monitoring for UI/API changes with rapid adapter updates
Frequently asked questions
Supergood supports workflows commonly used for CLM, including Agreements & Repository, Templates & Clause Library, Negotiation Versions, Approvals & Orchestration, eSignature (Conga Sign), and Obligations/Renewals, subject to your licensing and entitlements. We scope coverage during integration assessment.
We support username/password + MFA (SMS, email, TOTP) and can operate behind SSO/OAuth when enabled. Sessions are refreshed automatically with secure challenge handling and monitoring for session expiry.
Yes. We can link Conga agreements and documents to iManage workspaces and folders, push executed PDFs and certificates to the correct matter, and keep metadata synchronized via webhooks or polling.
We normalize version identifiers, compare results (additions/deletions, clause modifications), comments, and authors into a consistent schema while preserving raw source artifacts for audit.
Yes. We support envelope creation, recipient routing, reminders/expiry options, status polling, and completion callbacks, with automatic archiving to iManage when configured.
Yes. We adapt to Salesforce-backed Conga tenants, handle environment-specific URLs, profiles, and entitlements, and operate within your governance model.