Craftable API
Craftable is a back-office software platform that consolidates purchasing, inventory, accounts payable, and financial reporting for restaurants and hotels. This page is an independent design exercise that asks what a well-designed Craftable API could look like: the resources it would expose, the authentication it would need, and the workflows it could unlock. Below: a hypothetical endpoint design, the technical requirements a production implementation would face, the use cases programmatic access could serve, and where to start if your team needs this kind of access today.
This page is an independent analysis by Supergood of what a well-designed Craftable API could look like. It draws on publicly available information, vendor materials, and general integration experience in this category. Nothing on this page describes an existing Craftable product, and Supergood is not affiliated with or endorsed by the vendor. If the vendor offers an official API, we highly recommend it.
What is Craftable?
Craftable is a back-office software platform that consolidates purchasing, inventory, accounts payable, and financial reporting for restaurants and hotels. Operators use Craftable to centralize vendor ordering, track real-time inventory and recipe costs, automate AI-powered invoice processing with PO matching, reconcile front-of-house revenue against back-of-house spend, and surface daily food-cost and labor insights, serving full-service and limited-service restaurants, bars, resorts, casinos, and food & entertainment venues.
Core product modules include:
- Intelligent Ordering (centralized vendor purchasing with price-discrepancy and off-contract alerts)
- AP Automation (AI invoice scanning, PO matching, and automated approval routing)
- Inventory & Recipe Management (real-time stock levels, plate costing, and usage variance)
- Daily Actionable Insights (unified dashboard combining food cost, labor, and purchasing data)
- Craftable AI (Operator AI ranked insights, Invoice AI scanning, and the Crafty AI assistant)
An API for a platform like this would naturally organize around its core data entities:
- Invoices, Line Items, Approvals, Credit Memos
- Purchase Orders, Order Guides, Vendors, Vendor Pricing
- Inventory Counts, Items, Stock Levels, Usage Variance
- Recipes, Ingredients, Plate Costs, Profitability Metrics
- Locations, Periods, Food Cost, Labor Data
The Craftable Integration Challenge
Restaurant and hotel groups run daily purchasing, counting, and AP workflows on Craftable, but turning a portal- and mobile-driven back office into API-driven automation is non-trivial:
- No public developer API: Craftable exposes a web and mobile back office, not documented endpoints, so programmatic access to invoices and inventory requires working with undocumented interfaces authenticated flows
- Mobile-first inventory data: Counts and order submissions happen in the mobile app, where data is hardest to extract through a server-side integration
- Multi-location, multi-period structure: Food cost, inventory, and labor are sliced by location and accounting period, each with its own IDs and lifecycle states
- SSO and enterprise auth: SOC 2 compliance and SSO are common in hotel and restaurant-group deployments, complicating headless automation
- AP approval gating: Invoices flow through PO matching, discrepancy flags, and multi-step approval routing that an integration must respect
- Recipe-to-inventory linkage: Plate costs depend on live vendor pricing and ingredient mappings that shift as prices change, so exports drift quickly
What a Craftable API Could Look Like
If Craftable exposed a modern, general-purpose API, the integration challenges above suggest what it would need to get right. This is a design sketch, not documentation of anything that exists today:
- First-class authentication: session handling with support for MFA and enterprise sign-on where the platform uses them
- Consistent resources: normalized JSON schemas and pagination across the platform's core objects
- Reliable writes: idempotency keys and validation that mirrors the platform's own workflow rules
- Entitlement awareness: endpoints scoped to what each customer's licensing actually permits
The endpoint sketches, technical requirements, and use cases below flesh out this hypothetical design.
How AI agents could connect to software like Craftable: MCP servers for software without a public API →
Need This Kind of Access Today?
If your team needs this kind of access today, Supergood builds integrations on request, one customer at a time. We act at the direction of our customers, within the access they already hold. Customers bring their own accounts, licenses, and entitlements. If the vendor offers an official API, we highly recommend it.
- Schedule an Integration Assessment
A 30-minute session to review your product mix, licensing, and authentication model. - Scope the Integration
We design the access pattern around your workflows and entitlements. - Deploy with Monitoring
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Potential API Endpoints
Authentication
/authenticateWould authenticate to a Craftable account using username/password or SSO and obtain a session token for downstream calls.
Accounts Payable
/invoicesWould list invoices with line items, PO matches, discrepancy flags, and approval status, filtered by location, vendor, and period.
Accounts Payable
/approve_invoiceWould approve or route an invoice through the configured AP workflow after PO matching and discrepancy review.
Purchasing
/purchase_ordersWould retrieve purchase orders and order guides with vendor, item, and pricing details across locations.
Purchasing
/create_orderWould place a vendor order against an order guide with quantities, units, and delivery details.
Inventory
/inventory_countsWould pull inventory counts, stock levels, recipe plate costs, and theoretical-vs-actual usage variance by location and period.
Use Cases
Sync AP invoices into accounting and ERP
- Pull invoices, line items, and credit memos with PO match and approval status into your GL or ERP - Stream discrepancy flags and price-change alerts to finance and procurement teams - Reconcile vendor spend by location and period without manual re-entry
Automate purchasing and order-guide workflows
- Push vendor orders against order guides and pull confirmations back for downstream tracking - Surface off-contract items and price changes to category managers automatically - Keep vendor pricing in sync with procurement and budgeting tools
Centralize inventory and food-cost analytics
- Pull inventory counts, stock levels, and usage variance into a single warehouse - Combine recipe plate costs with live vendor pricing for true food cost by dish and location - Feed theoretical-vs-actual variance into BI and waste-reduction workflows
Unify multi-location operational reporting
- Aggregate food cost, labor, and purchasing data across locations and accounting periods - Reconcile front-of-house revenue against back-of-house spend for contribution margin - Push daily actionable insights into executive dashboards and alerts
Connect via No-Code Tools
Automate this platform from the no-code stack you already use.
Technical Requirements
Authentication
Would require username/password, SSO, and MFA with managed session handling
Connectivity
Would build on authenticated web and mobile back-office flows, normalized into a stable API surface
Response format
Normalized JSON across Invoice, Purchase Order, Inventory, and Recipe objects
Rate limits
Adaptive throttling tuned to your account to avoid Craftable-side limits
Session management
Would need automatic session refresh, SSO/MFA replay handling, and credential rotation
Data freshness
Near real-time pulls for invoices, orders, and counts with optional scheduled batch syncs
Security
Encrypted credential vault, scoped access tokens, SOC 2-aligned controls, and audit logging
Webhooks
Event-style callbacks for invoice approval, price-change alerts, order status, and inventory updates
Latency
Design target: sub-second reads on cached entities; multi-second writes when posting orders and approvals through workflows
Throughput
Design target: horizontally scaled workers sized to multi-location restaurant and hotel volume
Reliability
Retry, backoff, and idempotency keys for orders, invoice approvals, and inventory counts
Versioning
Clear versioning and change management would matter as Craftable evolves
Frequently asked questions
Yes. In addition to reads, the API can place vendor orders against order guides and move invoices through PO matching, discrepancy review, and the configured approval routing, mirroring the actions a user takes in the back office.
Availability of official interfaces varies by product, plan, and licensing. Many platforms in this category gate access behind partner programs or paid modules, and there is often no broadly available, self-serve public API. Check the vendor's developer resources for current offerings.
The hard parts would be authentication (MFA, session management, enterprise controls), consistent schemas across the platform's products, and write semantics that reconcile the way the platform's own workflows do.
No. This page is an independent analysis by Supergood and is not affiliated with, sponsored by, or endorsed by the vendor. All product names and trademarks belong to their respective owners and are used for identification only. Nothing here documents an actual Craftable product or service.
Supergood acts at the direction of its customers, within the access those customers already have. We respect each customer's agreements with their software vendors, and how those agreements apply to a customer's use is a determination the customer makes. If the vendor offers an official API, we highly recommend it.
Supergood builds managed API access to enterprise software for customers on request, scoped to each customer's own licensing and entitlements. If your team needs programmatic access to a platform like this, schedule an integration assessment to discuss options.