Cryotos API
Cryotos is cloud-based CMMS (Computerized Maintenance Management System) software used by facilities, manufacturing, and service teams to manage work orders, assets, preventive maintenance schedules, inspections, spare parts, vendors, and mobile field operations. An unofficial API let
What is Cryotos?
Cryotos is a modern CMMS platform that centralizes maintenance operations across sites, assets, technicians, and vendors. Teams use Cryotos to create and dispatch work orders, plan preventive maintenance, track asset lifecycle and meter readings, manage spare parts and inventory, run inspections via mobile checklists, and coordinate approvals—all with role-based access and mobile-first execution.
Core product areas include:
- Work Order Management (Requests, Dispatch, Status, SLA, Labor/Time, Photos/Documents)
- Asset & Facility Management (Asset Registry, Locations, Hierarchies, Warranty, Criticality)
- Preventive Maintenance (PM Plans, Calendar/Meter-Based Triggers, Task Templates)
- Inventory & Parts (Stock Items, Reservations, Consumption, Reorder Thresholds)
- Approvals & Compliance (Role-Based Approvals, E-Signatures, Audit Trails)
- Mobile Field Service (Technician App, QR/Barcode Scan, Offline, Geotagged Updates)
- Checklists & Inspections (Task Steps, Required Fields, Safety/Compliance Forms)
- Vendor/Contractor Management (Assignments, Service-Level Tracking, Portal)
- Reporting & Analytics (KPIs, MTTR/MTBF, Asset Health, Cost Tracking)
Common data entities:
- Organizations, Sites, Locations
- Users/Technicians, Roles/Permissions
- Assets/Equipment (metadata, status, criticality, meter types)
- Work Orders (category, priority, status, SLA, tasks, parts, attachments)
- Preventive Maintenance Plans (frequency, triggers, task templates)
- Parts/Inventory (stock items, bins, reservations, consumption)
- Vendors/Contractors (contacts, agreements)
- Checklists/Inspection Records (steps, results, signatures)
- Time Entries/Labor (hours, cost codes)
- Documents/Photos (uploads, links)
- Meter Readings/Calibration Records
The Cryotos Integration Challenge
Maintenance teams depend on Cryotos daily, but turning portal-first workflows into API-driven automation isn’t trivial:
- Role-aware portals: Technicians, supervisors, and vendors each see different fields, actions, and approval states
- Asset hierarchies: Sites, locations, and parent/child assets complicate context and filtering
- PM generation logic: Calendar and meter-based triggers produce work orders with nuanced timing and entitlements
- Attachment-heavy records: Photos, videos, and PDFs require signed uploads, hashing, and lifecycle management
- Inventory rigor: Parts reservations, consumption, and reorder points must be modeled consistently with traceability
- Authentication & sessions: SSO/MFA and mobile-oriented session flows make headless automation complex
- Data export pain: Teams report manual CSV exports, limited webhooks, or extra-cost API tiers that slow automation
How Supergood Creates Cryotos APIs
Supergood reverse-engineers authenticated browser and mobile flows to deliver a resilient API layer for your Cryotos tenant.
- Handles username/password, SSO/OAuth, and MFA (SMS, email, TOTP) securely
- Maintains session continuity with automated refresh and change detection
- Normalizes responses so you can integrate once and rely on consistent objects across modules
- Aligns with customer entitlements and role-based permissions to ensure compliant access
Getting Started
- Schedule Integration Assessment
Book a 30-minute session to confirm your modules, licensing, and authentication model.
- Supergood Builds and Validates Your API
We deliver a hardened Cryotos adapter tailored to your workflows and entitlements.
- Deploy with Monitoring
Go live with continuous monitoring and automatic adjustments as Cryotos evolves.
API Endpoints
Authentication
/sessionsEstablish a session using credentials. Supergood manages MFA (SMS, email, TOTP) and SSO/OAuth when enabled. Returns a short-lived auth token maintained by the platform.
Authentication
/sessions/refreshRefresh an existing token to keep sessions uninterrupted.
Work Orders
/work-ordersList work orders with filters and summary details.
Work Orders
/work-ordersCreate a new work order with optional checklist and parts reservations.
Assets
/assetsList assets with location, meter, and lifecycle metadata.
Meter Readings
/assets/{assetId}/meter-readingsRecord a meter reading that may trigger PM scheduling.
Use Cases
Maintenance & Asset Data Sync
- Mirror sites, assets, and work orders into your internal data warehouse/analytics - Keep asset metadata and meter readings current for dashboards and reliability engineering - Normalize statuses, priorities, and categories across multi-site operations
Automated Work Order Creation & Routing
- Generate work orders from IoT alerts, BMS/SCADA signals, or ITSM tickets (e.g., ServiceNow) - Auto-assign by site, asset type, skill, or vendor with SLA-aware due dates - Attach sensor snapshots, logs, and safety checklists
Preventive Maintenance & Meter-Based Scheduling
- Sync PM plans and next-due dates to planning tools - Post meter readings programmatically to trigger PM work order creation - Track completion and variance for compliance and audits
Inventory & Financial Sync
- Record parts reservations/consumption and reconcile with ERP/accounting (e.g., SAP, NetSuite, Dynamics, QuickBooks) - Push vendor bills or labor/time entries downstream for cost tracking - Maintain reorder points and stock availability across locations
Field Reporting & Compliance
- Ingest technician notes, time entries, and photo attachments - Enforce checklist completion and approval gates from your product - Drive SLA alerts, escalations, and customer notifications
Technical Specifications
Authentication
Username/password with MFA (SMS, email, TOTP) and SSO/OAuth where enabled; supports service accounts or customer-managed credentials
Response format
JSON with consistent resource schemas and pagination across modules
Rate limits
Tuned for enterprise throughput while honoring customer entitlements and usage controls
Session management
Automatic reauth and cookie/session rotation with health checks
Data freshness
Near real-time retrieval of work orders, assets, PM plans, inventory, and approvals
Security
Encrypted transport, scoped tokens, and audit logging; respects Cryotos role-based permissions
Webhooks
Optional asynchronous delivery for long-running workflows (e.g., approvals, PM generation)
Latency
Sub-second responses for list/detail queries under normal load
Throughput
Designed for high-volume work order and asset data sync, PM processing, and parts updates
Reliability
Retry logic, backoff, and idempotency keys minimize duplicate actions
Adaptation
Continuous monitoring for UI/API changes with rapid adapter updates
Frequently asked questions
Supergood supports workflows across commonly used modules such as Work Orders, Assets, Preventive Maintenance Plans, Inventory/Parts, Vendors, and Approvals, subject to your licensing and entitlements. We scope coverage during integration assessment.
We support username/password + MFA (SMS, email, TOTP) and can operate behind SSO/OAuth when enabled. Sessions are refreshed automatically with secure challenge handling.
Yes. We can normalize parts reservations/consumption, labor/time entries, and vendor data to match your ERP/accounting schema (e.g., SAP, Oracle NetSuite, Microsoft Dynamics 365, QuickBooks) and deliver updates via webhooks or polling while complying with rate and permission constraints.
Yes. We can ingest and post meter readings, reflect PM next-due calculations, and manage approval states, signatures, and artifacts with signed uploads and time-limited URLs.