Fiix CMMS API
Fiix CMMS is maintenance management software used by facilities and industrial teams to manage assets, plan preventive maintenance, process work orders, track parts and purchasing, and report on uptime/downtime. An unofficial API lets you programmatically pull assets, work orders, PM
What is Fiix CMMS?
Fiix CMMS is a cloud-based computerized maintenance management system that centralizes asset management, work planning, parts inventory, purchasing, and maintenance reporting across plants, facilities, and field operations. Teams use Fiix to register equipment and locations, schedule preventive maintenance (calendar- or meter-based), process corrective work orders, manage parts and vendors, create and approve purchase orders, and analyze KPIs like MTTR, MTBF, and downtime—supported by a technician-friendly mobile app and configurable workflows.
Core product areas include:
- Asset Management (Equipment, Locations, Hierarchies, Meters, Criticality, Documents)
- Work Management (Work Orders, Requests, Scheduling, Assignments, Checklists, Failure Codes)
- Preventive Maintenance & Reliability (PM Templates, Calendar/Meter-Based Triggers, Condition Monitoring)
- Inventory & Purchasing (Parts/Stock, Warehouses, Vendors, Purchase Orders, Receiving)
- Mobile & Field Operations (Technician App, Time & Parts Usage, Photos, Offline)
- Reporting & Analytics (Dashboards, Uptime/Downtime, Compliance, Cost Tracking)
Common data entities:
- Companies, Sites, Users, Roles/Permissions (Technicians, Planners, Requesters, Admins)
- Assets/Equipment (metadata, parent/child relationships, location, meters/readings)
- Work Orders (priority, type, assignments, checklist tasks, parts/labor, status)
- Preventive Maintenance Schedules (templates, triggers, intervals, next due date)
- Parts & Inventory (SKUs, stock levels, reorder points, warehouses/bins)
- Vendors & Purchase Orders (line items, taxes, approvals, receiving)
- Work Requests (intake, approvals, requester info)
- Failure Codes & Root Cause (categories, codes, corrective actions)
The Fiix CMMS Integration Challenge
Maintenance teams rely on Fiix every day, but turning portal-based workflows into API-driven automation is non-trivial:
- Role-aware views: Requesters, technicians, planners, and admins see different data, fields, and approval states
- Complex relationships: Assets, PM templates, meter readings, work orders, parts, and vendors interconnect across modules
- Portal-first features: Work request intake, checklists, approvals, and attachments are optimized for front-end flows
- Authentication complexity: SSO/MFA, service accounts, and multi-site tenancy complicate headless automation
- Data spread: Key objects span assets, WOs, PMs, inventory, and purchasing—with context spread across multiple screens
- Export friction: Teams often report CSV-based exports, limited webhooks, and premium-tier API access that make automation harder and costlier than expected
How Supergood Creates Fiix CMMS APIs
Supergood reverse-engineers authenticated browser flows and network interactions to deliver a resilient API endpoint layer for your Fiix tenant.
- Handles username/password, SSO/OAuth, and MFA (SMS, email, TOTP) securely
- Maintains session continuity with automated refresh and change detection
- Normalizes responses so you can integrate once and rely on consistent objects across modules
- Aligns with customer entitlements and role-based permissions to ensure compliant access
Getting Started
- Schedule Integration Assessment
Book a 30-minute session to confirm your modules, licensing, and authentication model.
- Supergood Builds and Validates Your API
We deliver a hardened Fiix adapter tailored to your workflows and entitlements.
- Deploy with Monitoring
Go live with continuous monitoring and automatic adjustments as Fiix evolves.
API Endpoints
Authentication
/sessionsEstablish a session using credentials. Supergood manages MFA (SMS, email, TOTP) and SSO/OAuth when enabled. Returns a short-lived auth token maintained by the platform.
Authentication
/sessions/refreshRefresh an existing token to keep sessions uninterrupted.
Assets
/assetsList assets/equipment with filters and summary details.
Work Orders
/work-ordersCreate a work order with priority, assignments, tasks, and planned parts/labor.
Preventive Maintenance Schedules
/pm-schedules/{pmScheduleId}Update PM triggers, intervals, tasks, and next due date.
Purchase Orders
/purchase-ordersCreate a purchase order for parts with vendor, ship-to site, and line items.
Use Cases
Asset & Site Data Sync
- Mirror assets, locations, and hierarchies into your internal systems - Keep asset metadata and meters current for analytics and reliability programs - Normalize criticality, categories, and custom fields for multi-site operations
Work Orders & PM Automation
- Create corrective WOs from IoT alerts or user requests - Auto-generate PMs based on calendars or meter thresholds and assign technicians - Track statuses, parts/labor usage, and completion notes across teams
Inventory & Procurement Sync
- Pull parts and stock levels to power procurement planning - Generate and approve purchase orders, then sync to ERP/accounting (e.g., SAP, NetSuite, QuickBooks) - Record receipts, update stock, and reconcile costs
Reporting & Downtime Analytics
- Ingest downtime events and failure codes to drive reliability dashboards - Combine maintenance history with production data for MTTR/MTBF analysis - Trigger SLA alerts and compliance reports
Technical Specifications
Authentication
Username/password with MFA (SMS, email, TOTP) and SSO/OAuth where enabled; supports service accounts or customer-managed credentials
Response format
JSON with consistent resource schemas and pagination across modules
Rate limits
Tuned for enterprise throughput while honoring customer entitlements and usage controls
Session management
Automatic reauth and cookie/session rotation with health checks
Data freshness
Near real-time retrieval of assets, work orders, PM schedules, inventory, and purchasing objects
Security
Encrypted transport, scoped tokens, and audit logging; respects Fiix role-based permissions
Webhooks
Optional asynchronous delivery for long-running workflows (e.g., approvals, PM generation, PO status changes)
Latency
Sub-second responses for list/detail queries under normal load
Throughput
Designed for high-volume asset/work order sync and PM/inventory processing
Reliability
Retry logic, backoff, and idempotency keys minimize duplicate actions
Adaptation
Continuous monitoring for UI/API changes with rapid adapter updates
Frequently asked questions
Supergood supports workflows across commonly used modules such as Asset Management (Equipment, Locations, Meters), Work Management (Work Orders, Requests, Checklists), Preventive Maintenance (PM Templates, Calendar/Meter Triggers), and Inventory & Purchasing (Parts, Vendors, Purchase Orders), subject to your licensing and entitlements. We scope coverage during integration assessment.
We support username/password + MFA (SMS, email, TOTP) and can operate behind SSO/OAuth when enabled. Sessions are refreshed automatically with secure challenge handling.
Yes. We normalize parts, stock movements, purchase orders, and work order costs to match your ERP/accounting schema and deliver updates via webhooks or polling while complying with rate and permission constraints. We commonly integrate with SAP, NetSuite, and QuickBooks.
Yes. We can ingest meter readings and failure codes, update PM schedules based on thresholds, and capture corrective actions, notes, and attachments with checksum validation and time-limited URLs.