EIS Group API
EIS Group is a cloud-native, API-first insurance SaaS platform powering policy, billing, claims, and customer operations for Property & Casualty, Life & Annuity, Group Benefits, and Pet carriers. An unofficial API lets you programmatically pull policies, billing accounts, claims, and customer records—and push updates like new applications, endorsements, claim notices, and payments back into PolicyCore, BillingCore, ClaimsCore, and CustomerCore through the EIS DXP layer.
What is EIS Group?
EIS is a cloud-native, API-first insurance SaaS platform that helps carriers modernize core operations across Property & Casualty, Life & Annuity, Group Benefits, Protection, and Pet insurance. Insurers use EIS to administer policies, billing, and claims; manage customer-centric data; run rating and underwriting; and connect to a broad insurtech ecosystem through an open, event-driven, MACH-based architecture.
Core platform components include:
- PolicyCore (policy lifecycle, premium calculation, pricing, and risk assessment via Rater)
- BillingCore (billing accounts, invoices, payments, and collections)
- ClaimsCore (claims processing, settlement, automation, and ClaimGuard fraud detection)
- CustomerCore (customer-centric data management and personalization)
- EIS DXP (API middleware managing interfaces between frontend apps and backend microservices, with 1,100+ open digital APIs)
- Platform Enhancements (Absence Management, Census & Enrollment Intake, Compensation Management, Data & Analytics, Portals)
Common data entities:
- Policies, Endorsements, Quotes, Submissions, Coverages, Rating Worksheets
- Billing Accounts, Invoices, Payments, Disbursements, Commissions
- Claims, FNOL, Reserves, Payments, Subrogation, Fraud Flags
- Customers, Policyholders, Insureds, Beneficiaries, Group Members
- Documents, Forms, Correspondence, Attachments
The EIS Group Integration Challenge
Carriers run mission-critical workloads on EIS daily, but turning its configurable, multi-line platform into reliable API-driven automation is non-trivial:
- Carrier-by-carrier configuration: Product definitions, rating logic, forms, and workflows are tailored per insurer—generic integrations break across tenants
- Multi-line-of-business spread: P&C, L&A, Group Benefits, and Pet each carry their own object models, IDs, and lifecycle states
- Large open API surface: With 1,100+ DXP APIs, coverage and versions differ by module and deployment, so consumers must track which endpoints a carrier actually exposes
- Authentication complexity: OAuth and MFA are common in carrier environments and complicate headless automation
- Effective dating and audit trails: Policy endorsements, billing adjustments, and claim transactions require precise effective-date and reason-code handling
- Document and form workflows: Policy documents, claim correspondence, and enrollment files need careful upload/download and template handling
How Supergood Creates EIS Group APIs
Supergood reverse-engineers authenticated browser flows and the EIS DXP open API catalogue to deliver a resilient API layer for your EIS tenant—across PolicyCore, BillingCore, ClaimsCore, and CustomerCore.
- Handles username/password, OAuth, and MFA (SMS, email, TOTP) securely
- Maintains session continuity with automated refresh and change detection
- Normalizes responses across Policy, Billing, Claims, and Customer objects so you integrate once and rely on consistent objects
- Aligns with carrier-specific product definitions, custom fields, and entitlements to ensure compliant access
Use EIS Group with AI agents: EIS Group MCP Server →
Getting Started
- Schedule Integration Assessment
Book a 30-minute session to confirm your modules, lines of business, and authentication model.
- Supergood Generates and Validates Your API
We deliver a hardened, production-ready EIS adapter tailored to your carrier configuration and entitlements.
- Deploy with Monitoring
Go live with continuous monitoring and automatic adjustments as EIS evolves.
API Endpoints
Authentication
/authenticateAuthenticate to an EIS tenant using username/password, OAuth, or MFA and obtain a session token for downstream calls.
Policies
/policiesList policies from PolicyCore across P&C, L&A, Group Benefits, and Pet lines with filters for product, status, and effective date range.
Policies
/create_policySubmit a new application or quote and bind a policy against the carrier's configured PolicyCore product definition and Rater.
Claims
/claimsRetrieve claims, FNOL records, reserves, and payment activity from ClaimsCore with status and assignment filters.
Claims
/file_claimFile a First Notice of Loss against an existing policy with loss details, parties, and supporting documents.
Billing
/billingPull billing accounts, invoices, payments, and disbursements from BillingCore across direct, agency, and list bill plans.
Use Cases
Sync policy and claim data across lines of business
- Pull active policies, endorsements, and coverages from PolicyCore into a single warehouse - Stream claim, FNOL, and payment events from ClaimsCore to downstream BI, fraud, and CX tools - Reconcile customer, insured, and beneficiary records from CustomerCore for unified customer 360
Automate rating and submission workflows
- Push submissions and risk profiles into PolicyCore and pull Rater worksheets back for downstream pricing tools - Trigger third-party data calls and attach results to the submission - Route declines, referrals, and approvals to producers without portal clicks
Reconcile billing and payments through BillingCore
- Sync invoices, payments, and disbursements from BillingCore into general ledger and AR systems - Match commissions and chargebacks against compensation plans - Surface delinquent accounts and cancellation-pending events to retention workflows
Keep customer and enrollment data in sync
- Sync CustomerCore policyholder and member records to downstream CRM systems - Process census and enrollment intake files for Group Benefits - Trigger downstream workflows when a customer or group hierarchy changes
Technical Specifications
Authentication
Username/password, OAuth, and MFA (SMS, email, TOTP) handled in a managed session
Connectivity
Authenticated browser flows plus the EIS DXP open API catalogue surfaced where exposed by the carrier
Response format
Normalized JSON across Policy, Billing, Claims, and Customer objects
Rate limits
Adaptive throttling tuned to your tenant to avoid carrier-side limits
Session management
Automatic session refresh, MFA replay handling, and credential rotation
Data freshness
Near real-time pulls for policies, claims, and billing with optional scheduled batch syncs
Security
Encrypted credential vault, scoped access tokens, SOC 2-aligned controls, and audit logging
Webhooks
Event-style callbacks for policy issuance, endorsement, FNOL, claim status, and billing changes
Latency
Sub-second reads on cached entities; multi-second writes when posting through rating and billing workflows
Throughput
Horizontally scaled workers sized to multi-line-of-business volume across P&C, L&A, Group Benefits, and Pet
Reliability
Retry, backoff, and idempotency keys for endorsements, billing adjustments, and claim transactions
Adaptation
Continuous monitoring of EIS DXP releases and carrier-specific configuration drift
Frequently asked questions
Yes. Supergood normalizes data across PolicyCore, BillingCore, ClaimsCore, and CustomerCore for Property & Casualty, Life & Annuity, Group Benefits, Protection, and Pet insurance, so you integrate policy, billing, claim, and customer entities once across every book.
EIS DXP exposes 1,100+ open digital APIs, but coverage and versions differ by carrier and module. Supergood works against the endpoints your tenant actually exposes plus authenticated browser flows, and normalizes everything into a consistent surface so you don't have to track per-tenant API drift.
Each tenant is profiled against its configured product definitions, rating logic, and forms. Supergood preserves carrier-specific fields, lifecycle states, and entitlements rather than forcing a generic schema.
Yes. Claim records, fraud flags, and automation outcomes from ClaimsCore are exposed through the same normalized API surface, so fraud and claims-automation signals sit alongside standard claim entities.
Yes. Supergood supports writes such as new applications, endorsements, FNOL filing, and payments back into PolicyCore, BillingCore, and ClaimsCore, with idempotency keys and effective-date handling to keep transactions safe.