Fleet Cost & Care API
Programmatically access Fleet Cost & Care fleet operations data, dispatch schedules, job tickets, equipment details, maintenance events, and billing workflows with a stable REST API. Supergood builds and operates production-grade, unofficial Fleet Cost & Care integrations so your team can automate f
What is Fleet Cost & Care?
Fleet Cost & Care is a platform for heavy equipment and crane rental operations that centralizes dispatch, fleet management, field ticketing, job costing, maintenance, and billing. Teams use Fleet Cost & Care to quote and schedule jobs, assign crews and equipment, manage certifications and inspections, capture e-tickets and signatures in the field, track time and pay codes, and generate invoices—supported by mobile apps for operators and office staff.
Core product areas include:
- Operations & Dispatch (Quotes, Jobs/Orders, Dispatch Board, Crew Assignments, Permits)
- Fleet & Equipment Management (Assets, Availability, Certifications, Inspections, Maintenance Work Orders)
- Field Ticketing & Time (Job Tickets, E-Tickets, Signatures, Photos, Daily Logs, Timecards, Pay Codes)
- Financials (Rate Books, Job Costing, Purchase Orders, Invoices, AR)
- Customer & CRM (Customers, Contacts, Sites, Contracts)
- Compliance & Safety (Operator Qualifications, OSHA/DOT Documents, Lifting Certifications)
Common data entities:
- Companies, Users, Roles/Permissions (Dispatcher, Operator, Mechanic, Billing)
- Customers and Contacts (contract accounts, sites, POs)
- Jobs/Orders (metadata, job numbers, sites, status, permits)
- Dispatches (schedule windows, crew, assigned equipment)
- Equipment/Assets (type, capacity, location, availability, certifications)
- Tickets/E-Tickets (line items, time entries, signatures, attachments)
- Timecards (operators, hours, pay codes, cost codes)
- Maintenance Work Orders (issues, inspections, meter readings, parts)
- Invoices (totals, taxes, surcharges, status)
The Fleet Cost & Care Integration Challenge
Heavy equipment and crane teams rely on Fleet Cost & Care daily, but turning portal-first workflows into API-driven automation comes with real-world constraints:
- Mixed hosting and legacy tech: Deployments may be hosted or on-prem with thick-client elements; public APIs can be limited or inconsistent across modules.
- Dispatch complexity: Jobs often require multi-asset combos (e.g., crane + truck + rigging) and crew skills, shift windows, and permit dependencies.
- Financial nuance: Rate books, union pay codes, overtime rules, taxes/surcharges, and job costing demand careful normalization.
- Role-aware access: Dispatchers, operators, mechanics, and billing staff see different data, approval states, and edit permissions.
- Document-heavy workflows: Tickets bundle photos, signatures, lift plans, and certificates that need reliable upload/download and audit trails.
- Authentication friction: Session lifecycles, MFA where enabled, and mobile app flows (e.g., operator e-ticketing) can complicate headless automation.
- Data spread: Key objects span operations, fleet, maintenance, and financials, with context across multiple screens.
How Supergood Creates Fleet Cost & Care APIs
Supergood reverse-engineers authenticated browser and mobile app flows to deliver a resilient API endpoint layer for your Fleet Cost & Care tenant.
- Handles username/password and MFA (SMS, email, TOTP) securely
- Maintains session continuity with automated refresh and change detection
- Normalizes responses so you can integrate once and rely on consistent objects across modules
- Aligns with customer entitlements and role-based permissions to ensure compliant access
- Models domain specifics like rate books, pay codes, certifications, and multi-asset dispatch relationships
Getting Started
- Schedule Integration Assessment
Book a 30-minute session to confirm your modules, licensing, and authentication model.
- Supergood Builds and Validates Your API
We deliver a hardened Fleet Cost & Care adapter tailored to your workflows and entitlements.
- Deploy with Monitoring
Go live with continuous monitoring and automatic adjustments as Fleet Cost & Care evolves.
API Endpoints
Authentication
/sessionsEstablish a session using credentials. Supergood manages MFA (SMS, email, TOTP). Returns a short-lived auth token maintained by the platform.
Authentication
/sessions/refreshRefresh an existing token to keep sessions uninterrupted.
Jobs
/jobsList jobs/orders with filters and summary details.
Dispatches
/dispatches/{dispatchId}Update dispatch schedule windows, crew, and assigned equipment.
Tickets
/jobs/{jobId}/ticketsCreate a field ticket with line items, labor/time entries, taxes, and approval metadata.
Equipment
/equipmentList fleet assets, availability, and compliance metadata.
Use Cases
Job & Customer Data Sync
- Mirror jobs, customers, and contacts into your internal systems - Keep job metadata current for analytics and reporting - Normalize addresses, statuses, job numbers, and POs for multi-branch operations
Dispatch & Crew Scheduling Automation
- Sync dispatch schedules and asset availability with your planning tools - Automate crew assignments and skill checks based on certifications - Drive permit readiness and pre-job checklists from your platform
Field Ticketing & Signature Capture
- Create tickets and line items from your product catalog and rate book - Capture operator time, client signatures, photos, and attachments via mobile - Track approvals and push updates back to Fleet Cost & Care
Financials: Invoicing & Accounting Sync
- Generate invoices from tickets and reconcile to ERP/accounting (e.g., QuickBooks, Sage Intacct, Viewpoint Vista) - Normalize pay codes, taxes, surcharges, and cost codes - Trigger AR updates and deliver artifacts to document management systems
Fleet Maintenance & Compliance
- Feed telematics data into maintenance planning (e.g., meter readings, locations) - Create maintenance work orders from alerts and inspections - Track certifications and expirations to prevent scheduling gaps
Technical Specifications
Authentication
Username/password with MFA (SMS, email, TOTP); supports service accounts or customer-managed credentials
Response format
JSON with consistent resource schemas and pagination across modules
Rate limits
Tuned for enterprise throughput while honoring customer entitlements and usage controls
Session management
Automatic reauth and cookie/session rotation with health checks
Data freshness
Near real-time retrieval of jobs, dispatches, tickets, equipment, and financial objects
Security
Encrypted transport, scoped tokens, and audit logging; respects Fleet Cost & Care role-based permissions and approval states
Webhooks
Optional asynchronous delivery for long-running workflows (e.g., ticket approvals, dispatch changes)
Latency
Sub-second responses for list/detail queries under normal load
Throughput
Designed for high-volume job data sync and ticket/invoice processing
Reliability
Retry logic, backoff, and idempotency keys minimize duplicate actions
Adaptation
Continuous monitoring for UI/API changes with rapid adapter updates
Frequently asked questions
Supergood supports workflows across Operations & Dispatch (Jobs, Crew Assignments, Permits), Fleet & Equipment (Assets, Certifications, Inspections), Field Ticketing & Time (E-Tickets, Signatures, Timecards), and Financials (Rate Books, Invoices), subject to your licensing and entitlements. We scope coverage during integration assessment.
We support username/password + MFA (SMS, email, TOTP). Sessions are refreshed automatically with secure challenge handling.
Yes. We can normalize tickets, invoices, and job-cost line items to match your ERP/accounting schema (e.g., cost codes, taxes, surcharges, pay codes) and deliver updates via webhooks or polling while complying with rate and permission constraints. We commonly integrate with QuickBooks, Sage Intacct, and Viewpoint Vista.
Yes. We support downloading compliance artifacts and uploading attachments via signed uploads, with checksum validation and time-limited URLs. Certification expirations and signature/approval requirements are modeled explicitly in our normalized responses.