Joblogic API
Joblogic is a cloud field service management platform that helps trade and maintenance businesses manage jobs, scheduling, mobile engineers, assets, and invoicing from one system. An unofficial API lets you programmatically pull jobs, customers, quotes, invoices, assets, and engineer activity—and push updates like new jobs, job sheets, and status changes back into Joblogic.
What is Joblogic?
Joblogic is a cloud-based field service management platform that helps trade, building, and maintenance businesses streamline operations and coordinate mobile workforces from a centralized system. Companies use Joblogic to manage jobs and scheduling, dispatch engineers through an offline-capable mobile app, track assets and contracts, run planned maintenance and compliance workflows, capture job sheets and forms, and handle invoicing, job costing, and stock control across reactive and contracted work.
Core product areas include:
- Job Management & Scheduling (route optimization, vehicle tracking, dispatch)
- Mobile Engineer App (offline-capable job sheets, mobile forms)
- Asset & Contract Management (planned maintenance, service schedules)
- Compliance Management (F-Gas, gas certificates, PAT testing)
- Invoicing, Job Costing, Stock Control & Purchase Orders
- Customer Portal with job tracking and payment integration
Common data entities:
- Jobs, Visits, Job Sheets, Schedules
- Customers, Sites, Contacts
- Engineers, Resources, Vehicles
- Quotes, Invoices, Purchase Orders, Job Costs
- Assets, Contracts, Planned Maintenance Plans
- Stock Items, Forms, Certificates, Documents
The Joblogic Integration Challenge
Field service businesses run mission-critical operations on Joblogic every day, but turning that data into reliable API-driven automation is non-trivial:
- Access gating: Joblogic's public API is request-based—you must apply through the API Access app and receive credentials before any development can begin
- Firewall and IP whitelisting: API access can sit behind Joblogic's firewall, requiring static public IPs to be whitelisted before calls succeed
- Credential handling: Client ID and Secret are delivered in separate emails and must be exchanged for tokens, complicating headless and rotating-key automation
- Mobile-first data: Much engineer activity—job sheets, forms, signatures, asset readings—is captured in the offline mobile app and syncs on its own cadence
- Endpoint coverage varies: Not every workflow is exposed through documented endpoints, so finance syncs and custom dashboards often need stitched-together calls
- Configuration drift: Custom job statuses, forms, and certificate types differ per tenant, so generic integrations break across accounts
How Supergood Creates Joblogic APIs
Supergood reverse-engineers authenticated Joblogic flows and its public REST API to deliver a resilient, normalized API layer for your Joblogic account—across jobs, scheduling, assets, and finance.
- Handles Client ID/Secret credential exchange and token refresh securely
- Manages session continuity and IP/firewall requirements with automated change detection
- Normalizes responses across jobs, customers, quotes, invoices, and assets so you integrate once against consistent objects
- Aligns with tenant-specific job statuses, forms, and certificate types to ensure correct, compliant access
Use Joblogic with AI agents: Joblogic MCP Server →
Getting Started
- Schedule Integration Assessment
Book a 30-minute session to confirm your modules, workflows, and authentication model.
- Supergood Generates and Validates Your API
We deliver a production-ready Joblogic adapter tailored to your account configuration and entitlements.
- Deploy with Monitoring
Go live with continuous monitoring and automatic adjustments as Joblogic evolves.
API Endpoints
Authentication
/authenticateExchange your Joblogic Client ID and Secret for a session token used on downstream calls.
Jobs
/jobsList jobs with filters for status, customer, site, engineer, and date range.
Jobs
/create_jobCreate a new job against a customer and site, including job type, priority, and scheduling details.
Customers
/customersRetrieve customers, sites, and contacts with filters for status and reference.
Billing
/invoicesPull invoices, quotes, and job costs for finance syncs to Sage, Xero, or QuickBooks.
Assets
/assetsRetrieve assets, contracts, and planned maintenance schedules with site and status filters.
Use Cases
Sync jobs and engineer activity into your warehouse
- Pull jobs, visits, and job sheets into a single reporting warehouse - Stream status changes and engineer activity to downstream BI and ops tools - Reconcile customer and site records for a unified field-service view
Automate finance and invoicing syncs
- Push quotes and invoices from Joblogic into Sage, Xero, or QuickBooks - Pull job costs and purchase orders for margin and profitability reporting - Surface unpaid invoices and overdue accounts to collections workflows
Drive asset and planned maintenance workflows
- Sync assets, contracts, and maintenance schedules into asset registers - Trigger planned maintenance jobs when service dates fall due - Attach certificates and compliance forms to the correct asset and site
Power customer portals and field apps
- Surface live job status and ETAs to customer-facing portals - Create and update jobs from external CRM or intake forms - Push completed job sheets and signatures back into Joblogic
Technical Specifications
Authentication
Client ID/Secret credential exchange and token refresh handled in a managed session
Connectivity
Joblogic's public REST API plus authenticated flows, with IP whitelisting handled where the firewall requires it
Response format
Normalized JSON across Jobs, Customers, Quotes, Invoices, and Asset objects
Rate limits
Adaptive throttling tuned to your account to avoid Joblogic-side limits
Session management
Automatic token refresh, credential rotation, and re-authentication on expiry
Data freshness
Near real-time pulls for jobs, invoices, and assets with optional scheduled batch syncs
Security
HTTPS-enforced calls, encrypted credential vault, scoped tokens, and audit logging
Webhooks
Event-style callbacks for job creation, status change, completion, and invoice events
Latency
Sub-second reads on cached entities; multi-second writes when posting through job and finance workflows
Throughput
Horizontally scaled workers sized to high job and visit volume across teams
Reliability
Retry, backoff, and idempotency keys for job creation, invoicing, and status updates
Adaptation
Continuous monitoring of Joblogic releases, endpoint changes, and tenant configuration drift
Frequently asked questions
Joblogic's public API is request-based and credentials are issued via their API Access app. Supergood works with your existing Joblogic account and authenticated surfaces, and can operate against the public API once your Client ID and Secret are provisioned.
Yes. Supergood normalizes quotes, invoices, and job costs into consistent objects so you can push and reconcile finance data with Sage, Xero, QuickBooks, or any downstream accounting system.
Where Joblogic requires static public IPs to be whitelisted, Supergood runs from fixed egress addresses and manages the firewall configuration so calls succeed reliably without manual IP juggling.
Yes. Job sheets, forms, signatures, and asset readings captured in the offline mobile app are surfaced through the same normalized API once they sync, so mobile-first data sits alongside office records.
Each account is profiled against its configured job statuses, forms, and certificate types. Supergood preserves your custom fields and lifecycle states rather than forcing a generic schema.