GorillaDesk API
GorillaDesk is an all-in-one field service management platform for pest control, lawn care, cleaning, and home-service businesses, handling scheduling, dispatching, routing, invoicing, payments, and customer communication. An unofficial API lets you programmatically pull customers, jobs, appointments, invoices, and payment records—and push updates like new jobs, recurring schedules, invoices, and work orders back into GorillaDesk.
What is GorillaDesk?
GorillaDesk is an all-in-one field service management platform that helps pest control, lawn care, cleaning, and other home-service businesses run scheduling, dispatching, routing, invoicing, payments, and customer communication from a single system. Operators use GorillaDesk to book and assign jobs, optimize routes, track technicians by GPS, send appointment reminders, process payments, record material and chemical usage in the field, and generate reviews and reports—across both a desktop app and a technician mobile app.
Core product areas include:
- Scheduling & Dispatching (job booking, calendar management, drag-and-drop assignment)
- Route Optimization and GPS technician tracking
- CRM / Client Manager (customer records accessible from desktop and mobile)
- Invoicing & Billing with recurring/subscription billing for repeat service
- Payment Processing via Stripe and Square (saved cards, online payment links)
- Customer Portal, appointment confirmations and reminders, and eSignatures
- Material/Chemical Tracking, Work Orders, Quotes & Estimates, and Review Generation
- Reporting (20+ built-in reports) plus QuickBooks Online sync and Zapier
Common data entities:
- Customers, Contacts, Properties/Service Locations
- Jobs, Appointments, Recurring Schedules, Work Orders
- Invoices, Payments, Quotes/Estimates, Subscriptions
- Technicians/Routes, GPS Locations, Material/Chemical Usage records
- Notes, Documents, eSignatures, Reviews
The GorillaDesk Integration Challenge
Home-service operators run their entire business on GorillaDesk, but turning its account- and mobile-driven workflows into reliable API-driven automation is non-trivial:
- Limited public surface: GorillaDesk's data lives behind the operator's own account; getting at it programmatically beyond Zapier or QuickBooks sync means working against authenticated app surfaces
- Mobile-first field data: GPS routes, material/chemical usage, eSignatures, and job completions are captured in the technician mobile app and are not trivially exportable
- Recurring-job complexity: Subscription billing and repeat service schedules generate jobs, invoices, and payments on cadences that are hard to reconcile from outside the system
- Split payment processors: Payments flow through both Stripe and Square depending on the account, so unified payment and AR reporting requires reconciling multiple sources
- Desktop and mobile parity: Changes sync between desktop and mobile, but the canonical state for a given job, invoice, or route depends on where the last edit happened
- Industry-specific fields: Pest control, lawn care, and cleaning each layer their own custom fields, chemical logs, and compliance notes onto the same underlying objects
How Supergood Creates GorillaDesk APIs
Supergood reverse-engineers the authenticated GorillaDesk web and mobile flows to deliver a resilient, normalized API layer for your own GorillaDesk account—covering customers, jobs, invoices, payments, and routing in one consistent surface.
- Handles username/password and MFA securely in a managed session
- Maintains session continuity with automated refresh and change detection
- Normalizes responses across customers, jobs, appointments, invoices, and payments so you integrate once and rely on consistent objects
- Reconciles desktop and mobile state plus Stripe and Square payments into a single AR view
Use GorillaDesk with AI agents: GorillaDesk MCP Server →
Getting Started
- Schedule Integration Assessment
Book a 30-minute session to confirm your modules, trades served, and authentication model.
- Supergood Generates and Validates Your API
We deliver a production-ready GorillaDesk adapter tailored to your account configuration and workflows.
- Deploy with Monitoring
Go live with continuous monitoring and automatic adjustments as GorillaDesk evolves.
API Endpoints
Authentication
/authenticateAuthenticate to a GorillaDesk account using username/password or MFA and obtain a session token for downstream calls.
Customers
/customersList customers and their service locations, contacts, and account status with search and pagination filters.
Scheduling
/appointmentsRetrieve scheduled jobs and appointments across technicians and routes with date-range and status filters.
Scheduling
/create_jobCreate a one-time or recurring job, assign a customer and technician, and place it on a schedule.
Billing
/invoicesPull invoices, payments, and balances across one-time and recurring/subscription billing for an account.
Billing
/create_invoiceGenerate an invoice against a completed job or customer, with line items, materials, and payment terms.
Use Cases
Sync customers, jobs, and invoices into your warehouse
- Pull customers, service locations, and recurring schedules into a single data warehouse - Stream completed jobs, work orders, and material/chemical usage to downstream BI and reporting - Reconcile invoices and payments across Stripe and Square into a unified AR view
Automate scheduling and dispatch workflows
- Create one-time and recurring jobs from external booking, CRM, or marketing systems - Assign technicians and optimize routes without manual portal clicks - Push appointment confirmations and reminders to keep no-shows down
Power billing and payment reconciliation
- Generate invoices automatically when jobs are completed in the field - Match Stripe and Square payments back to invoices and customers - Surface overdue balances and failed subscription charges to retention workflows
Feed AI agents and operations tooling
- Expose customers, jobs, and invoices to AI agents for natural-language operations - Trigger downstream actions when a job is completed or a payment clears - Keep routing, GPS, and field data in sync with dispatch and analytics tools
Technical Specifications
Authentication
Username/password and MFA handled in a managed session
Connectivity
Authenticated GorillaDesk web and mobile app flows surfaced as a unified API
Response format
Normalized JSON across customers, jobs, appointments, invoices, and payments
Rate limits
Adaptive throttling tuned to your account to avoid GorillaDesk-side limits
Session management
Automatic session refresh, MFA replay handling, and credential rotation
Data freshness
Near real-time pulls for jobs, invoices, and payments with optional scheduled batch syncs
Security
Encrypted credential vault, scoped access tokens, SOC 2-aligned controls, and audit logging
Webhooks
Event-style callbacks for job completion, invoice creation, payment, and schedule changes
Latency
Sub-second reads on cached entities; multi-second writes when posting jobs and invoices
Throughput
Horizontally scaled workers sized to high-volume recurring-service operations
Reliability
Retry, backoff, and idempotency keys for job, invoice, and payment writes
Adaptation
Continuous monitoring of GorillaDesk web and mobile app changes and configuration drift
Frequently asked questions
Yes. Supergood works against your own authenticated GorillaDesk account, so you get programmatic access to your data without waiting on a partner API program or being limited to Zapier and QuickBooks sync.
Yes. GPS routes, job completions, material/chemical usage, and eSignatures captured in the technician mobile app are surfaced through the same normalized API as desktop data.
Recurring schedules and subscription billing are exposed as first-class objects, so you can read the cadence, the generated jobs, and the resulting invoices and payments rather than reverse-engineering them from individual records.
Yes. Payments processed through both Stripe and Square are normalized and matched back to invoices and customers so you get a single, consistent AR view.
Yes. Industry-specific custom fields, chemical logs, and compliance notes are preserved per account rather than forced into a generic schema, so trade-specific data stays intact.