HighQ API
Programmatically access HighQ workspaces, documents, iSheets, tasks, and client collaboration workflows with a stable REST API. Supergood builds and operates production-grade, unofficial HighQ integrations so your team can automate legal and professional services workflows without heavy custom engin
What is HighQ?
HighQ is a cloud-based collaboration and content platform from Thomson Reuters built for legal and professional services. It centralizes secure client portals and deal rooms, document sharing and versioning, structured data via iSheets, workflow automation, tasks and calendars, Q&A, and granular permissions—so firms can manage matters, transactions, and client collaboration in one place.
Core product areas include:
- Workspaces & Collaboration (Workspaces, Folders, Files, Versions, Comments, Q&A)
- Document Management (Metadata, Check-in/Check-out, Sharing, Watermarking, Audit)
- Structured Data via iSheets (Tables, Columns, Validation, Row-Level Security)
- Workflow & Automation (Approvals, Triggers, Notifications, Forms)
- Tasks & Calendars (Assignments, Due Dates, Dependencies, Reminders)
- Users, Groups & Permissions (Roles, External Guests, Ethical Walls)
Common data entities:
- Organizations, Users, Groups, Roles/Permissions
- Workspaces (matters, projects, data rooms; status, owners, clients)
- Folders and Files/Documents (versions, metadata, tags, security)
- iSheets (schemas/columns, rows, row history)
- Tasks (assignments, status, due dates, dependencies)
- Q&A (threads, participants, attachments)
The HighQ Integration Challenge
HighQ is central to legal operations, but turning portal-first workflows into API-driven automation can be challenging:
- Layered permissions: Workspace, folder, document, iSheet, and sometimes row-level security vary by user and group
- File rigor: Versioning, check-in/out, locks, watermarks, and audit logs require careful handling
- Structured data complexity: iSheets have diverse column types, validation rules, and workflow triggers
- Portal-first features: Q&A, approvals, and client-facing flows often lack simple bulk operations
- Authentication complexity: SSO/MFA (e.g., SAML, Azure AD) complicates headless automation
- Export/automation gaps: Teams report friction with bulk document exports, iSheet data sync, limited real-time events, and APIs that may require additional licensing
How Supergood Creates HighQ APIs
Supergood reverse-engineers authenticated browser flows and network interactions to deliver a resilient API endpoint layer for your HighQ tenant.
- Handles username/password, SSO/OAuth/SAML, and MFA (SMS, email, TOTP) securely
- Maintains session continuity with automated refresh and change detection
- Normalizes responses so you can integrate once and rely on consistent objects across modules
- Aligns with customer entitlements and role-based permissions to ensure compliant access
- Preserves legal-specific context like file versions, audit metadata, and row-level visibility
Getting Started
- Schedule Integration Assessment
Book a 30-minute session to confirm your modules, licensing, and authentication model.
- Supergood Builds and Validates Your API
We deliver a hardened HighQ adapter tailored to your workflows and entitlements.
- Deploy with Monitoring
Go live with continuous monitoring and automatic adjustments as HighQ evolves.
Use Cases
Workspace & User Data Sync
- Mirror workspaces, users, and groups into your internal systems - Keep workspace metadata current for analytics, dashboards, and reporting - Normalize roles and permissions to respect ethical walls and client confidentiality
Documents & Versioning
- Bulk export files with version history for archive or matter mobility - Upload new versions with metadata, tags, and check-in/out semantics - Attach documents to tasks or iSheet rows, unify audit trails, and drive follow-ups
iSheets & Workflow Automation
- CRUD iSheet rows and schemas to power structured data pipelines - Trigger approvals, notifications, and downstream actions from your product - Sync iSheet data to BI tools and ERPs; reconcile status and SLA metrics
Tasks & Approvals
- Create and update tasks from external systems (ticketing, CRM, intake) - Track progress and due dates to drive reminders and escalations - Tie task completion to document versions, iSheet changes, or approvals
Technical Specifications
Authentication
Username/password with MFA (SMS, email, TOTP) and SSO/OAuth/SAML where enabled; supports service accounts or customer-managed credentials
Response format
JSON with consistent resource schemas and pagination across modules
Rate limits
Tuned for enterprise throughput while honoring customer entitlements and usage controls
Session management
Automatic reauth and cookie/session rotation with health checks
Data freshness
Near real-time retrieval of workspaces, files/versions, iSheets, tasks, and Q&A
Security
Encrypted transport, scoped tokens, and audit logging; respects HighQ role-based and row-level permissions
Webhooks
Optional asynchronous delivery for long-running workflows (e.g., approvals, large exports)
Latency
Sub-second responses for list/detail queries under normal load
Throughput
Designed for high-volume document sync and iSheet row processing
Reliability
Retry logic, backoff, and idempotency keys minimize duplicate actions
Adaptation
Continuous monitoring for UI/API changes with rapid adapter updates
Frequently asked questions
Supergood supports workflows across commonly used modules such as Workspaces & Documents (Files, Versions, Folders), iSheets (Schemas, Rows), Tasks & Calendars, and Client Collaboration (Q&A, Approvals), subject to your licensing and entitlements. We scope coverage during integration assessment.
We support username/password + MFA (SMS, email, TOTP) and can operate behind SSO/OAuth/SAML when enabled. Sessions are refreshed automatically with secure challenge handling.
Yes. We provide high-throughput exporters for files (with versions and audit metadata) and iSheet rows (with column typing and validation). Delivery can be via polling or webhooks, with checkpointing for resilience.
Yes. We can create/update tasks, drive status transitions, attach documents, and trigger approval workflows while respecting role-based permissions and audit requirements.