Laserfiche API
Laserfiche is document and records management software that law firms use to organize matter files, control access, automate approvals and forms, and enforce retention and legal holds for compliance. Think of it as a centralized content system where final work product, email records,
What is Laserfiche?
Laserfiche is a content services and enterprise content management (ECM) platform. It provides document management, process automation, and records governance for regulated teams in legal, financial services, government, higher education, and more.
Core product areas include:
- Document & Records Management (repositories, folders, metadata templates, versioning, legal holds, retention schedules)
- Process Automation (Laserfiche Forms and Workflow/Process Automation for approvals, routing, and tasking)
- Capture & OCR (scanning, email capture, classification, text extraction)
- Search & Discovery (full-text, metadata search, saved searches, shortcuts)
- Security & Governance (RBAC, permissions/ACLs, auditing, immutability controls)
- Reporting & Analytics (usage, process SLAs, records compliance, exports)
Common data entities:
- Repositories (content stores scoped by business unit or region)
- Entries (folders, documents, and shortcuts with unique entry IDs and paths)
- Templates & Fields (metadata schemas bound to entries, with validation and required fields)
- Users, Groups & Roles (access control, assignments)
- Permissions & ACLs (entry-level rights and inheritance)
- Workflows/Processes (definitions) and Process Instances (running cases)
- Tasks (human approvals, service tasks, due dates)
- Forms & Submissions (data collection with attachments)
- Records & Retention (record declarations, cutoff events, schedules)
- Legal Holds (preservation orders that suspend disposition)
- Versions & Annotations (check-in/out, version notes, redactions, comments)
- Audit Events (who did what, when, with before/after values)
The Laserfiche Integration Challenge
Law firms depend on Laserfiche for governance, yet turning portal-centric actions into automated, API-driven flows—especially alongside iManage—has hurdles:
- Multi-repository security: Fine-grained ACLs and inheritance require respectful, least-privilege automation
- Metadata templates: Required fields, picklists, and per-folder defaults demand consistent mapping and validation
- File operations: Large PDFs, check-in/out semantics, OCR queues, and renditions need careful handling
- Long-running processes: Approvals, records declarations, and forms-based workflows can span minutes to days
- Hybrid deployments: On-prem and cloud variants with SSO/MFA and network constraints complicate headless access
- Records rigor: Declaring records, applying holds, and executing retention events must be auditable and idempotent
- Coexistence with iManage: Dual-write patterns, canonical matter identifiers, and de-duplication across systems
How Supergood Creates Laserfiche APIs
Supergood reverse-engineers authenticated browser flows and repository interactions to deliver a resilient API endpoint layer for your Laserfiche environment.
- Handles username/password, SSO/OAuth, and MFA (SMS, email, TOTP) securely
- Maintains session continuity with automated refresh and change detection
- Normalizes entries, metadata templates, processes, and records objects so you can integrate once with consistent schemas
- Honors repository ACLs, folder inheritance, and role-based entitlements for compliant access
- Supports high-volume operations (bulk uploads, OCR queues, workflow kicks) with polling or webhooks for long-running jobs
Getting Started
- Schedule Integration Assessment
Book a 30-minute session to confirm your repositories, licensing, and authentication model.
- Supergood Builds and Validates Your API
We deliver a hardened Laserfiche adapter tailored to your folder templates, metadata, and records policies.
- Deploy with Monitoring
Go live with continuous monitoring and automatic adjustments as Laserfiche evolves.
Use Cases
Matter Intake & Folder Provisioning
- Create standardized matter folder trees with required metadata on open - Sync client/matter attributes from iManage or your PMS/CRM - Stamp permissions by client team and practice group with inheritance
Records Declaration & Legal Holds
- Declare records on final documents at matter close - Apply legal holds by matter or client and track preservation status - Attach disposition notes, cutoff events, and retention schedules
Document Sync & Versioning with iManage
- Push signed or court-filed versions from iManage into Laserfiche for governance - Maintain version notes, authorship, and audit trails - Prevent duplicates via checksums and canonical matter keys
Workflow Automation for Legal Ops
- Trigger approval flows for engagement letters, settlements, and SOWs - Orchestrate client intake and conflict-check packets with forms and tasks - Notify downstream systems via webhooks when tasks complete or records are declared
Technical Specifications
Authentication
Username/password with MFA (SMS, email, TOTP) and SSO/OAuth where enabled; supports service accounts or customer-managed credentials
Response format
JSON with consistent resource schemas and pagination across modules
Rate limits
Tuned for enterprise throughput while honoring repository and licensing constraints
Session management
Automatic reauth and cookie/session rotation with health checks
Data freshness
Near real-time retrieval of entries, metadata, processes, and records status
Security
Encrypted transport, scoped tokens, and audit logging; respects Laserfiche role-based permissions and ACL inheritance
Webhooks
Optional asynchronous delivery for long-running workflows (e.g., OCR completion, process/task updates)
Latency
Sub-second responses for list/detail queries under normal load; process step times reflect underlying platform behavior
Throughput
Designed for high-volume uploads, metadata updates, and workflow kicks during matter open/close cycles
Reliability
Retry logic, backoff, and idempotency keys minimize duplicates and support at-least-once processing
Adaptation
Continuous monitoring for UI/API changes with rapid adapter updates
Frequently asked questions
Supergood supports workflows commonly used by legal teams, including Repository & Entries (folders, documents, versions), Process Automation (forms, workflows), and Records Management (declaration, retention, holds), subject to your licensing and entitlements. We scope coverage during integration assessment.
We support username/password + MFA (SMS, email, TOTP) and can operate behind SSO/OAuth when enabled. Sessions are refreshed automatically with secure challenge handling and monitoring for session expiry.
Yes. We operate adapters for Laserfiche Cloud and self-hosted environments, aligning with your network, SSO, and security controls.
Absolutely. We map canonical client/matter identifiers, sync folder structures, and implement dual-write rules so finalized or signed artifacts land in Laserfiche for governance while day-to-day work continues in iManage.
We normalize templates and fields into a consistent schema, validate required fields and picklists, and preserve raw template/field names for audit while exposing friendly keys for your apps.
We support chunked uploads via signed tokens, manage check-in/out semantics, and surface OCR/rendition status with polling or webhooks so you can proceed when text extraction completes.