MatrixCare API
MatrixCare is a leading post-acute EHR suite spanning skilled nursing, senior living, life plan communities, home health, hospice, and private duty for 15,000+ facility- and home-based providers. There is no public developer portal, and its FHIR API is partner-only behind a sales-gated marketplace application and certification program. An unofficial API lets you programmatically pull residents, assessments, medication records, schedules, and claims—and push updates back into MatrixCare.
What is MatrixCare?
MatrixCare provides EHR software built for home- and long-term care, spanning skilled nursing, senior living, life plan communities, home health, hospice and palliative care, and private duty home care. Owned by ResMed since 2018, it serves 15,000+ facility-based and home-based providers — from independent agencies to large long-term care networks — with clinical documentation, scheduling, billing, and interoperability across the care journey.
Common data entities:
- Resident and patient census with ADT events
- MDS, OASIS, and HIS assessments
- eMAR records, physician orders, and clinical notes
- Scheduling and visit verification
- Billing, claims, and eligibility
- Referral management and intake
The MatrixCare Integration Challenge
- No public developer portal — there are no published API docs, sandbox, SDKs, or pricing to evaluate before committing
- The FHIR API is partner-only: MatrixCare's own interoperability FAQ confirms access requires joining its partner program
- Getting in means applying to the Partner Marketplace and completing certification as an integrator — a sales conversation, not a signup flow
- Day-to-day interoperability runs on HL7 v2 feeds, Direct messaging, and CommonWell/Carequality exchange — built for clinical document exchange, not operational data access
- No public webhooks, so there is no event-driven access to census, scheduling, or billing changes
- An ecosystem of paid integration shops exists specifically to get data out of MatrixCare
How Supergood Creates MatrixCare APIs
Supergood builds and maintains an unofficial, managed API on top of the MatrixCare workflows your team already uses. Instead of a partner application and certification cycle with no published docs or pricing, you get clean REST endpoints for the census, clinical, scheduling, and billing data your systems need.
- Handles authentication, MFA, and session management automatically
- Normalizes assessments, eMAR, schedules, and claims into consistent JSON
- Monitors for UI and workflow changes and adapts the integration before it breaks
- Delivers webhook-style change notifications even though the platform exposes no public webhooks
Use MatrixCare with AI agents: MatrixCare MCP Server →
Getting Started
- Schedule Integration Assessment
Book a 30-minute call to scope the MatrixCare data and workflows you need. - Supergood Generates and Validates Your API
We build and test a production-ready API tailored to your MatrixCare workflows. - Deploy with Monitoring
Go live with continuous monitoring and automatic adaptation as MatrixCare evolves.
Potential API Endpoints
Authentication
/authenticateEstablish an authenticated session with managed MFA handling
Resident Operations
/residentsRetrieve resident and patient demographics with census and ADT status
Clinical
/assessmentsPull MDS, OASIS, and HIS assessments with completion status
Clinical
/emarRetrieve medication administration records, orders, and clinical notes
Scheduling
/schedulesPull visit schedules and verification records across care settings
Billing
/claimsRetrieve claims, billing status, and payer eligibility details
Use Cases
Census & ADT Monitoring
- Pull census changes and ADT events across facilities - Sync admissions and discharges to downstream systems - Keep referral partners and payers updated automatically
Assessment Extraction
- Extract MDS, OASIS, and HIS assessments as they are completed - Audit documentation against reimbursement requirements - Feed quality and compliance dashboards without manual exports
Medication & Order Sync
- Pull eMAR records and physician orders - Reconcile against pharmacy dispensing systems - Surface missed or late administrations for follow-up
Claims & Eligibility Automation
- Retrieve claims and billing status by payer - Verify eligibility ahead of service delivery - Push RCM updates back into agency workflows
Technical Requirements
Authentication
Managed credential-based login with automated MFA and session handling
Connectivity
Connects to MatrixCare's cloud application the same way an authorized user does — no partner certification required
Response format
Normalized JSON over REST
Rate limits
Managed request pacing tuned to MatrixCare's tolerances
Session management
Automatic session refresh and re-authentication
Data freshness
Near real-time reads; configurable polling for change detection
Security
Encryption in transit and at rest; credentials stored in a secrets vault; access limited to data your organization is authorized to view
Webhooks
Supergood-managed change events for census, assessments, and billing — even though MatrixCare exposes no public webhooks
Latency
Typical reads complete in 1-3 seconds depending on workflow
Throughput
Scales horizontally across facilities, communities, and agencies
Reliability
Monitored 24/7 with automatic retries and failure alerts
Adaptation
UI and workflow changes detected and patched by Supergood, typically within hours
Frequently asked questions
No. MatrixCare has no public developer portal, and its own interoperability FAQ confirms the FHIR API is available only to partners. Integration requires applying to the Partner Marketplace and completing certification, with no published docs, sandbox, SDKs, or pricing. Supergood provides a managed alternative that doesn't depend on the partner program.
Those channels are built for clinical document exchange — HL7 v2 feeds, Direct messaging, and network queries. They don't give you programmatic access to operational data like census, schedules, eMAR detail, or billing. Supergood's API covers the operational surface those channels miss.
Typical integrations cover residents and census/ADT, MDS/OASIS/HIS assessments, eMAR and physician orders, visit schedules, and claims and eligibility — normalized into consistent JSON.
Supergood monitors the platform continuously and adapts the integration automatically, typically within hours, so your API contract stays stable while the underlying application evolves.
Most integrations go from assessment call to a validated, production-ready API in days — no partner application, certification cycle, or sales negotiation required.