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oracle hospitality

Oracle Hospitality MCP Server

The Oracle Hospitality MCP server lets AI agents read and write reservation, folio, rate, and POS data across OPERA Cloud and Micros Simphony. Connect Oracle Hospitality to Claude, ChatGPT, and Cursor. Built and maintained by Supergood, since Oracle Hospitality doesn’t ship an MCP server.

By Alex KlarfeldMay 12, 2026
Oracle Hospitality MCP Server

What is the Oracle Hospitality MCP server?

The Oracle Hospitality MCP server is a connector that lets AI agents (Claude, ChatGPT, Cursor, and other MCP clients) read and write reservation, folio, rate, and point-of-sale data across OPERA Cloud PMS and Micros Simphony POS through a standard protocol.

In short: Oracle Hospitality provides enterprise platforms for hotels, resorts, casinos, and restaurants: OPERA Cloud PMS for reservations and guest services, Micros Simphony POS for food and beverage, plus distribution, rate management, inventory, reporting, and analytics.

Oracle Hospitality doesn't ship an official MCP server, and OPERA and Simphony APIs (OHIP, OPERA Web Services) often require partner programs, paid licenses, and product-specific entitlements, and cloud deployments coexist with on-prem and legacy interfaces. Supergood builds and maintains the connector by reverse-engineering Oracle Hospitality's authenticated web and on-prem flows and exposing them as MCP tools an agent can call directly, plus a normalized REST API underneath.

What you can do with Oracle Hospitality via MCP

Once connected, an agent can:

  • Look up properties, outlets, rooms, and room types.
  • Pull rate plans and availability.
  • Retrieve reservations and stays; create and modify reservations.
  • Look up guests and profiles.
  • Pull folios, line items, payments, and taxes.
  • Retrieve POS checks, menu items, modifiers, and tenders from Simphony.
  • Get employees, shifts, and roles where exposed.

How to connect Oracle Hospitality to Claude, ChatGPT & Cursor

Connecting works like any other MCP server. The short version:

  • Claude (Desktop or claude.ai): add the Oracle Hospitality MCP server under Settings → Connectors (or your MCP config), authorize the Oracle Hospitality account Supergood provisions, and the tools show up in any chat, including agent runs.
  • ChatGPT: add it as a connector under Settings → Connectors, authorize, and ChatGPT can call the Oracle Hospitality tools in conversations and in agent mode.
  • Cursor: add the server to your MCP config (mcp.json or Settings → MCP), reload, and the tools are available to the agent.

Supergood owns the auth piece (credentials, MFA, session refresh), so the connection doesn't drop. New to MCP? Our explainer covers what an MCP server is and how clients connect to one.

How Supergood builds the Oracle Hospitality MCP server

Supergood doesn't wait for Oracle Hospitality to ship an API. We reverse-engineer the authenticated web and on-prem flows behind Oracle Hospitality, normalize the responses, and wrap them as MCP tools, plus the underlying REST API if you'd rather call it from code.

  • Auth and MFA, handled. Supergood provisions a dedicated Oracle Hospitality account (email and phone managed by us) and keeps the session alive through MFA, token expiry, and re-auth.
  • Normalized data. Responses come back in consistent JSON shapes across modules, not the raw shape Oracle Hospitality's front-end happens to return.
  • Monitored and adapted. When Oracle Hospitality changes its web and on-prem UI or internal API, monitoring catches it and the connector gets patched, usually before it reaches you.
  • Two products, one API. OPERA handles the room side, Simphony the F&B side, and config varies property by property; Supergood normalizes folios, rate codes, taxes, and currencies into one consistent surface.

Getting Started

  • Schedule Integration Assessment

Book a 30-minute call to confirm which Oracle Hospitality modules and workflows you need and how authentication should work.

  • Supergood Builds and Validates Your MCP Server

We deliver a hardened Oracle Hospitality connector (MCP tools plus the underlying API) scoped to your workflows and entitlements.

  • Deploy with Monitoring

Go live with continuous monitoring and automatic adjustments as Oracle Hospitality changes.

Use Cases

Reservations agent

- Check live availability and rate plans - Create or modify a reservation - Pull the guest profile and stay history

Folio and billing

- Pull folio line items, taxes, and payments - Reconcile charges across PMS and POS - Flag posting discrepancies

F&B operations

- Pull Simphony checks, items, and tenders for an outlet - Roll sales up across outlets and properties - Surface voids and discounts for review

Revenue and reporting

- Pull occupancy, ADR, and RevPAR for a property - Compare rate plans and channels - Feed a dashboard without manual exports

Technical Specifications

MCP transport

Remote MCP server over HTTPS; works with hosted MCP clients and with local MCP configs.

Authentication

Supergood provisions a dedicated Oracle Hospitality account (managed email and phone) and handles MFA; you can also bring your own credentials. Session refresh is automatic.

Supported clients

Claude (Desktop, claude.ai, Claude Code), ChatGPT connectors, Cursor, and other MCP-compatible clients.

Tools exposed

8 tools covering the workflows listed above; the set is scoped to the modules you license.

Data freshness

Near real-time for OPERA Cloud and Simphony; on-prem and legacy interfaces are reached through a secure connector and orchestrated by Supergood.

Rate limits

Tuned to Oracle Hospitality's tolerances; Supergood paces requests to avoid tripping security throttles.

Latency

Sub-second for most reads under normal load; writes reflect the underlying platform timing.

Session management

Automatic re-auth plus cookie/token rotation, with health checks.

Security

Encrypted transport, scoped access, and audit logging; respects Oracle Hospitality role-based permissions.

Webhooks

Optional asynchronous delivery for long-running operations; polling otherwise.

Reliability

Retry logic, backoff, and idempotency keys to avoid duplicates.

Adaptation

Continuous monitoring for Oracle Hospitality web and on-prem surfaces changes, with rapid connector updates.

Frequently asked questions

No. Oracle Hospitality doesn't publish an MCP server. Supergood builds and maintains one by reverse-engineering Oracle Hospitality's authenticated flows and exposing them as MCP tools, plus the underlying REST API.

All of them, plus any MCP-compatible client. The same connector shows up in Claude (Desktop, claude.ai, Claude Code), ChatGPT connectors, and Cursor.

Supergood provisions a dedicated Oracle Hospitality account with managed MFA, or uses credentials you supply. We keep the session alive through MFA prompts, token expiry, and re-auth, so the connection stays live.

Yes. Reads and writes hit Oracle Hospitality's live system, not a nightly export. OPERA and Simphony APIs (OHIP, OPERA Web Services) often require partner programs, paid licenses, and product-specific entitlements, and cloud deployments coexist with on-prem and legacy interfaces.

Both. The MCP tools are a layer on top of a normalized REST API for Oracle Hospitality; you can call either, from an agent or from your own code.

Ready to get a real API?