ChowNow API
ChowNow is a commission-free online ordering and marketing platform that helps restaurants take orders through branded websites, mobile apps, the ChowNow marketplace, and discovery channels. An unofficial API lets you pull orders, menus, customers, marketing audiences, and analytics—and push updates like menu changes, item 86s, and loyalty data back into ChowNow.
What is ChowNow?
ChowNow is a commission-free online ordering and marketing platform built for restaurants. Restaurants use ChowNow to take unlimited direct orders from branded websites, branded iOS and Android apps, the ChowNow marketplace, and discovery channels across the web—while keeping full access to diner ordering data and contact information. The platform spans ordering, marketing, and operations, integrating with 20+ POS systems and major delivery and discovery networks so operators can run first- and third-party demand from one place.
Core product areas include:
- Ordering (direct online ordering, branded mobile apps, restaurant websites, catering, QR code ordering, marketplace, discovery network)
- Marketing (automated email and SMS marketing, loyalty/rewards program, unified customer data)
- Operations (order aggregation across first- and third-party channels, Flex delivery, menu management, reporting and analytics)
- Integrations (POS systems: Toast, Square, Clover, Revel, SkyTab, Genius/Heartland; delivery: DoorDash, Uber Eats, Grubhub; discovery: Google, Apple Maps, Yelp)
Common data entities:
- Orders, Order Items, Modifiers, Fulfillment Status
- Menus, Categories, Items, Item Availability (86s), Pricing
- Customers/Diners, Contact Profiles, Marketing Audiences, Loyalty Members
- Restaurants/Locations, Hours, Service Areas, Channels
- Promotions, Discounts, Reports, Payout/Settlement records
The ChowNow Integration Challenge
Restaurants run daily revenue through ChowNow, but turning its operator dashboard, branded apps, and POS-linked workflows into API-driven automation is non-trivial:
- Operator-portal-first design: Orders, menus, marketing, and analytics live in the ChowNow operator dashboard, with no broadly published public REST API for third-party developers
- Partnership-gated access: ChowNow exposes a "Become a Partner" program rather than self-serve API keys, so integration access depends on partner agreements
- Branded mobile apps: Order flows run through ChowNow-built iOS/Android apps, so diner and order data is locked behind app surfaces rather than open endpoints
- Multi-channel order spread: First-party (website, app, marketplace) and third-party (DoorDash, Uber Eats, Grubhub) orders flow through different paths that must be reconciled into one normalized stream
- POS-coupled menus: Menu, pricing, and 86 state often sync with Toast, Square, Clover, and other POS systems, complicating a single source of truth
- Authentication and session handling: Dashboard logins and session expiry complicate reliable headless automation against ChowNow surfaces
How Supergood Creates ChowNow APIs
Supergood reverse-engineers ChowNow's authenticated operator dashboard and branded-app flows to deliver a resilient API layer for your restaurant or restaurant group—across ordering, menus, customers, and analytics.
- Handles dashboard login, MFA, and session continuity with automated refresh and change detection
- Normalizes orders across first-party and third-party channels into a single consistent order object
- Reconciles menu, pricing, and item-availability (86) state across ChowNow and connected POS systems
- Surfaces diner contact profiles, marketing audiences, and loyalty data for downstream CRM and marketing tools
Use ChowNow with AI agents: ChowNow MCP Server →
Getting Started
- Schedule Integration Assessment
Book a 30-minute session to confirm your ordering channels, POS connections, and authentication model.
- Supergood Generates and Validates Your API
We deliver a production-ready ChowNow adapter tailored to your locations and channel mix.
- Deploy with Monitoring
Go live with continuous monitoring and automatic adjustments as ChowNow evolves.
API Endpoints
Authentication
/authenticateAuthenticate to a ChowNow operator account using credentials or MFA and obtain a session token for downstream calls.
Orders
/ordersList orders across first-party and third-party channels with filters for location, status, fulfillment type, and date range.
Orders
/orders/{id}Retrieve a single order with line items, modifiers, diner details, totals, and fulfillment status.
Menus
/menusPull menus, categories, items, modifiers, and pricing for a location.
Menus
/menus/itemsUpdate item availability (86 / un-86), pricing, and modifier options on a ChowNow menu.
Customers
/customersRetrieve diner contact profiles, order history, and marketing audience membership for CRM and loyalty workflows.
Use Cases
Sync orders across all channels into one warehouse
- Pull first-party orders from website, branded app, and marketplace plus third-party DoorDash, Uber Eats, and Grubhub orders - Normalize line items, modifiers, and fulfillment status into a single order object - Stream order events to BI, accounting, and kitchen-display tools without dashboard clicks
Keep menus and 86s in sync across systems
- Pull menus, categories, items, and pricing from ChowNow - Push item availability (86 / un-86) and price changes back when stock or POS state changes - Reconcile menu state between ChowNow and connected POS systems like Toast and Square
Power marketing and loyalty from diner data
- Export diner contact profiles and order history into a CRM or CDP - Build marketing audiences and sync them to email/SMS platforms - Track loyalty/rewards membership and trigger campaigns on repeat-order behavior
Automate reporting and reconciliation
- Pull sales, channel, and location-level analytics on a schedule - Reconcile payouts and settlement records against orders - Feed multi-location performance dashboards for restaurant groups
Technical Specifications
Authentication
Operator credentials and MFA handled in a managed session
Connectivity
Authenticated operator dashboard and branded-app flows reverse-engineered into a stable API surface
Response format
Normalized JSON across orders, menus, customers, and analytics objects
Rate limits
Adaptive throttling tuned to your account to avoid ChowNow-side limits
Session management
Automatic session refresh, MFA replay handling, and credential rotation
Data freshness
Near real-time order pulls with optional scheduled batch syncs for menus and analytics
Security
Encrypted credential vault, scoped access tokens, SOC 2-aligned controls, and audit logging
Webhooks
Event-style callbacks for new orders, status changes, and menu/86 updates
Latency
Sub-second reads on cached entities; multi-second writes when posting menu and availability changes
Throughput
Horizontally scaled workers sized to multi-location order volume
Reliability
Retry, backoff, and idempotency keys for order and menu operations
Adaptation
Continuous monitoring of ChowNow dashboard, app, and POS-integration changes with automatic adjustments
Frequently asked questions
ChowNow does not broadly publish a self-serve public REST API; integrations run through its partner program and operator surfaces. Supergood works against your authenticated ChowNow account to deliver a stable API layer without requiring a public API.
Yes. Supergood normalizes orders from ChowNow's website, branded app, and marketplace alongside third-party channels like DoorDash, Uber Eats, and Grubhub into a single consistent order object.
Yes. You can pull menus, categories, items, and pricing, and push item availability (86 / un-86) and price changes back into ChowNow, with reconciliation against connected POS systems.
Yes. The API is sized for multi-location restaurant groups, with location-level filters on orders, menus, customers, and analytics so each site's data stays distinct.
Supergood surfaces the diner contact profiles, order history, and loyalty membership that ChowNow already exposes to operators, with encrypted credentials and scoped access so the data flows securely into your CRM and marketing tools.