Provet Cloud API
Provet Cloud is a cloud veterinary practice management platform that unifies health records, scheduling, payments, inventory, and client communication for clinics and multi-location groups. An unofficial API lets you programmatically pull patients, clients, appointments, consultations, invoices, and prescriptions—and push updates like new bookings, consultation notes, and invoices back into Provet Cloud.
What is Provet Cloud?
Provet Cloud is a cloud-based veterinary practice management system that unifies scheduling, patient health records, billing, inventory, and client communication in a single workspace. Clinics and multi-location groups use Provet Cloud to book and confirm appointments, document consultations, manage estimates and invoices, run stock and reordering, process payments through Provet Pay, and oversee performance across sites with centralized dashboards and reporting.
Core product areas include:
- Health Records (patient histories, treatment, lab results, imaging)
- Scheduling & Online Booking with client confirmations
- Payments (Provet Pay) and automated invoicing
- Communication (SMS/email reminders and notifications)
- Inventory Management with expiry alerts and auto-reordering
- Multi-location oversight, Reporting & Analytics, and a Clinical AI Assistant
Common data entities:
- Patients (pets), Clients, and client profiles
- Appointments, Consultations, and treatment history
- Estimates, Invoices, and Payments
- Prescriptions and home-delivery orders
- Lab results, imaging referrals, and inventory/stock items
The Provet Cloud Integration Challenge
Veterinary practices run mission-critical workflows on Provet Cloud daily, but turning portal-driven operations into reliable API-driven automation is non-trivial:
- Partner-gated API access: Provet Cloud exposes a REST API, but test-environment and production access must be enabled through a Partner Development Manager before you can build
- OAuth 2.0 and token handling: Authenticated headers and token lifecycles must be managed for headless, long-running automation
- Per-clinic configuration: Departments, price lists, item catalogues, and templates are tailored per practice—generic integrations break across tenants
- Rate limits and pagination: Large patient, consultation, and invoice datasets must be paged and throttled to stay within Provet Cloud's rate-limit policy
- Webhook plumbing: Provet Cloud webhooks notify on data changes but don't carry the payload, so you still need authenticated reads to fetch the changed records
- Endpoint coverage variability: Available resources differ by module and API version, so coverage of consultations, billing, and prescriptions isn't uniform across deployments
How Supergood Creates Provet Cloud APIs
Supergood reverse-engineers authenticated browser flows alongside Provet Cloud's REST API and webhook events to deliver a resilient API layer for your Provet Cloud tenant—across health records, scheduling, billing, and inventory.
- Handles OAuth 2.0, token refresh, and MFA securely in a managed session
- Maintains session continuity with automated refresh and change detection
- Normalizes responses across patients, appointments, consultations, invoices, and prescriptions so you integrate once and rely on consistent objects
- Aligns with per-clinic departments, price lists, and item catalogues to ensure accurate, tenant-specific access
Use Provet Cloud with AI agents: Provet Cloud MCP Server →
Getting Started
- Schedule Integration Assessment
Book a 30-minute session to confirm your modules, clinic configuration, and authentication model.
- Supergood Generates and Validates Your API
We deliver a production-ready Provet Cloud adapter tailored to your clinic configuration and entitlements.
- Deploy with Monitoring
Go live with continuous monitoring and automatic adjustments as Provet Cloud evolves.
API Endpoints
Authentication
/authenticateAuthenticate to a Provet Cloud tenant using OAuth 2.0 credentials and obtain a session token for downstream calls.
Patient Operations
/patientsList patients (pets) with their owners, species, breed, and medical history, filtered by clinic, client, or status.
Scheduling
/appointmentsRetrieve appointments and online bookings with filters for date range, department, provider, and status.
Scheduling
/create_appointmentCreate a new appointment or online booking for a patient and client against a department's availability.
Clinical
/consultationsPull consultation records including treatments, notes, lab results, and imaging referrals for a patient.
Billing
/invoicesRetrieve estimates, invoices, payments, and prescription/home-delivery line items across clinics.
Use Cases
Sync patient and client records into your systems
- Pull patients, clients, and treatment history into a central data warehouse - Reconcile owner and pet records across multiple clinic locations - Keep CRM and loyalty tools in sync with current client profiles
Automate scheduling and online booking
- Create and update appointments without portal clicks - Stream booking confirmations and reminders to SMS/email tools - Surface no-shows and cancellations to retention and recall workflows
Reconcile billing and payments
- Sync estimates, invoices, and Provet Pay payments into accounting and AR systems - Match prescription and home-delivery line items against revenue reports - Flag outstanding balances to follow-up workflows
Feed clinical and inventory analytics
- Extract consultation, lab, and imaging data for outcomes and quality reporting - Pull inventory levels and expiry alerts into procurement dashboards - Trigger reorder workflows when stock items fall below threshold
Technical Specifications
Authentication
OAuth 2.0 with authenticated headers and MFA handled in a managed session
Connectivity
Provet Cloud REST API surface plus authenticated browser flows where coverage is partial
Response format
Normalized JSON across patients, appointments, consultations, invoices, and prescriptions
Rate limits
Adaptive throttling tuned to Provet Cloud's rate-limit policy to avoid tenant-side limits
Session management
Automatic token refresh, MFA replay handling, and credential rotation
Data freshness
Near real-time pulls for appointments, consultations, and billing with optional scheduled batch syncs
Security
Encrypted credential vault, scoped access tokens, SOC 2-aligned controls, and audit logging
Webhooks
Event-style callbacks mirroring Provet Cloud change notifications for patients, appointments, and invoices
Latency
Sub-second reads on cached entities; multi-second writes when posting bookings and invoices
Throughput
Horizontally scaled workers sized to multi-location patient and consultation volume
Reliability
Retry, backoff, pagination handling, and idempotency keys for bookings and billing writes
Adaptation
Continuous monitoring of Provet Cloud releases and per-clinic configuration drift
Frequently asked questions
Provet Cloud requires a Partner Development Manager to enable test and production API access. Supergood works with your authenticated Provet Cloud sessions and entitlements, and can operate against the REST API once your tenant access is enabled.
Patients, clients, appointments and online bookings, consultations, lab and imaging results, estimates, invoices, Provet Pay payments, prescriptions, and inventory items—normalized into consistent objects across clinics.
Yes. Supergood reconciles patients, clients, and billing across multiple clinic locations so group operators get a unified view while preserving each clinic's department, price list, and catalogue configuration.
Provet Cloud webhooks notify on data changes but don't carry the full payload. Supergood listens for those events and performs authenticated reads to fetch the changed patient, appointment, or invoice records for you.
Each tenant is profiled against its departments, price lists, item catalogues, and templates. Supergood preserves clinic-specific fields and states rather than forcing a generic schema.