Covetrus Pulse API
Covetrus Pulse is a cloud-based veterinary operating system (vOS) that unifies scheduling, electronic medical records, inventory, client communication, prescriptions, and integrated payments for veterinary practices. An unofficial API lets you programmatically pull appointments, patients, clients, invoices, prescriptions, and inventory—and push updates like new appointments, SOAP notes, prescriptions, and payments back into Pulse.
What is Covetrus Pulse?
Covetrus Pulse is a cloud-based, all-in-one Veterinary Operating System (vOS) from Covetrus that unifies a veterinary practice's entire workflow—from pre-visit scheduling to post-appointment follow-up—in a single connected environment. Practices use Pulse (formerly eVetPractice) to manage electronic medical records, a real-time treatment board, online scheduling, two-way client messaging, prescription creation and renewal through the Covetrus online pharmacy, integrated Covetrus Payments, inventory, and reporting, with 250+ partner integrations and AI features such as auto-generated SOAP notes.
Core product areas include:
- Practice Management (electronic medical records, real-time treatment board, task dashboard, customizable reports)
- Client Engagement (online scheduling, two-way messaging with images, automated reminders, deposit capture)
- Prescription & Pharmacy (Covetrus vRxPro online pharmacy, prescription creation, approval, and renewal, script syncing)
- Financial (integrated Covetrus Payments, automated reconciliation, care plan billing)
- AI & Automation (auto-generated SOAP notes, automated workflows, Covetrus AI assistance)
- Integrations (250+ partner integrations including diagnostics and consumer financing)
Common data entities:
- Patients/Animals, Medical Records, SOAP Notes, Diagnostic Results
- Clients/Pet Parents, Communications, Reminders, Forms
- Appointments, Treatment Board Entries, Tasks/Callbacks
- Prescriptions, Pharmacy Orders, Refills
- Invoices, Payments, Care Plans, Deposits
- Inventory/Supplies, Products, Diagnostic Integrations
The Covetrus Pulse Integration Challenge
Clinics run their entire day on Covetrus Pulse, but turning its connected, web-based workflows into API-driven automation is non-trivial:
- Partner-program gates: Programmatic access flows through the Covetrus Technology Integration Partner Program, requiring partnership agreements and per-practice configuration before API access is granted
- Practice-by-practice setup: Each clinic must configure its own API integration and supplier connections, so generic integrations break across tenants
- Cloud, multi-device surface: Data is spread across the web app, mobile, and tablet views with no uniform public endpoint coverage for every module
- Authentication and session handling: Clinic logins and session expiry complicate headless, scheduled automation
- Prescription and pharmacy workflows: Script creation, approval, and renewal sync tightly to patient records and the Covetrus online pharmacy, requiring careful state handling
- Billing and payments coupling: Invoices, deposits, care plans, and Covetrus Payments reconciliation interlock, so writes must respect transaction integrity
How Supergood Creates Covetrus Pulse APIs
Supergood reverse-engineers authenticated browser flows and the Covetrus Pulse application surfaces to deliver a resilient API layer for your practice—across scheduling, records, pharmacy, billing, and inventory.
- Handles clinic username/password and MFA securely in a managed session
- Maintains session continuity with automated refresh and change detection
- Normalizes responses across patients, appointments, prescriptions, invoices, and inventory so you integrate once and rely on consistent objects
- Aligns with practice-specific configuration, custom fields, and entitlements to ensure compliant access
Use Covetrus Pulse with AI agents: Covetrus Pulse MCP Server →
Getting Started
- Schedule Integration Assessment
Book a 30-minute session to confirm your modules, workflows, and authentication model.
- Supergood Generates and Validates Your API
We deliver a production-ready Covetrus Pulse adapter tailored to your practice configuration and entitlements.
- Deploy with Monitoring
Go live with continuous monitoring and automatic adjustments as Covetrus Pulse evolves.
API Endpoints
Authentication
/authenticateAuthenticate to a Covetrus Pulse practice using username/password, or MFA and obtain a session token for downstream calls.
Patient Operations
/patientsList patient/animal records with filters for client, species, status, and last-visit date, including medical history references.
Scheduling
/appointmentsRetrieve appointments and treatment board entries by date range, provider, status, and resource.
Scheduling
/create_appointmentBook a new appointment for a patient with provider, reason, time slot, and optional deposit capture.
Pharmacy
/prescriptionsPull prescriptions, refills, and pharmacy order status synced to patient records and the Covetrus online pharmacy.
Billing
/invoicesList invoices, payments, deposits, and care plan charges with reconciliation status from Covetrus Payments.
Use Cases
Sync patient and appointment data into your stack
- Pull patients, medical records, and SOAP notes from Covetrus Pulse into a central warehouse - Stream appointment and treatment board changes to scheduling, reminder, and analytics tools - Reconcile client/pet parent records across systems for a unified customer 360
Automate prescription and pharmacy workflows
- Create, approve, and renew prescriptions programmatically with sync to patient records - Pull pharmacy order and refill status from the Covetrus online pharmacy - Trigger client notifications when scripts are ready or due for renewal
Reconcile billing, payments, and care plans
- Sync invoices, deposits, and Covetrus Payments transactions into accounting and AR systems - Match care plan charges and recurring billing against patient and client records - Surface outstanding balances and failed payments to collections workflows
Power client engagement and reminders
- Push automated reminders and two-way messages tied to appointments and follow-ups - Pull digital form submissions and attach them to patient records - Feed visit and revenue data into retention and marketing tools
Technical Specifications
Authentication
Clinic username/password and MFA handled in a managed session
Connectivity
Authenticated browser flows over the Covetrus Pulse cloud application surfaces
Response format
Normalized JSON across patients, appointments, prescriptions, invoices, and inventory objects
Rate limits
Adaptive throttling tuned to your practice to avoid platform-side limits
Session management
Automatic session refresh, MFA replay handling, and credential rotation
Data freshness
Near real-time pulls for appointments, records, and billing with optional scheduled batch syncs
Security
Encrypted credential vault, scoped access tokens, SOC 2-aligned controls, and audit logging
Webhooks
Event-style callbacks for appointment changes, prescription status, payment, and record updates
Latency
Sub-second reads on cached entities; multi-second writes when posting through scheduling and billing workflows
Throughput
Horizontally scaled workers sized to multi-location practice volume
Reliability
Retry, backoff, and idempotency keys for appointments, prescriptions, and billing transactions
Adaptation
Continuous monitoring of Covetrus Pulse releases and practice-specific configuration drift
Frequently asked questions
Yes. Supergood normalizes data across scheduling, electronic medical records, prescriptions and pharmacy, inventory, and Covetrus Payments billing, so you can integrate the practice's core entities through one consistent surface.
No. Supergood works with your existing Covetrus Pulse credentials and authenticated sessions. Formal partner-program enrollment is only required when you specifically want to consume services brokered through Covetrus's partner hub.
Yes. Prescriptions, refills, and pharmacy order status are exposed through the normalized API, and writes respect the create/approve/renew states that sync to patient records and the Covetrus online pharmacy.
Each practice is profiled against its configured workflows, fields, and entitlements. Supergood preserves clinic-specific data and lifecycle states rather than forcing a generic schema.
Yes. The API surface scales horizontally to multi-location practice volume, and entities can be filtered and reconciled per location across the connected Covetrus Pulse environment.