Tekion API
Tekion is an AI-native automotive retail platform that unifies dealership sales, service, accounting, and analytics on a single operating system (Automotive Retail Cloud). An unofficial API lets you programmatically pull deals, customers, vehicle inventory, repair orders, and accounting records—and push updates like new appointments, service status, and customer records back into Tekion—without waiting on partner-tier API gates.
What is Tekion?
Tekion is an AI-native automotive retail platform that unifies dealership operations on a single intelligent operating system. Its software connects every customer, vehicle, deal, and financial record across sales, service, accounting, and analytics—serving more than 3,000 dealerships and processing over $43 billion in annual transactions. Dealers, OEMs, and technology partners run the business on Tekion's cloud, from digital retailing and service scheduling to payments, payroll, and benchmarking analytics.
Core product families include:
- Automotive Retail Cloud (ARC) — DMS, CRM, Digital Service, Digital Retail, Advanced Analytics, Tekion Pay, and Payroll
- Automotive Enterprise Cloud (AEC) — unified retail experiences and vehicle configurators for OEM manufacturers
- Automotive Partner Cloud (APC) — open API ecosystem connecting 500+ registered partners with 390+ available APIs
- AI agents — T1 interface, Service Scheduler AI, Technician AI, and Service Advisor AI
Common data entities:
- Customers, Profiles, Interaction History, Leads
- Vehicles, Inventory, Configurations, VINs
- Deals, Quotes, F&I Records, Financial Transactions
- Repair Orders, Service Appointments, Maintenance History, Technician Notes
- Accounting Records, Payments (Tekion Pay), Payroll, Benchmarking Analytics
The Tekion Integration Challenge
Dealers run mission-critical workflows on Tekion every day, but turning a partner-gated, tiered API program into reliable, full-coverage automation is non-trivial:
- Partner Cloud gating: API access requires registering through Automotive Partner Cloud and obtaining Tekion-issued credentials (a Token) before any data flows
- Tiered API coverage: Foundational APIs ship with Standard tier, while additional APIs, higher rate limits, and premium workflows require Enterprise or Strategic partner status
- Dealer-controlled authorization: Each dealer approves data sharing per application, so access varies rooftop by rooftop and must be requested and tracked individually
- Cross-module object models: Sales, service, accounting, and CRM each carry their own IDs and lifecycle states, so a deal, repair order, and ledger entry don't share one schema
- Authentication complexity: MFA and token rotation are common in dealership environments and complicate headless, always-on automation
- Rate-limit variability: Standard-tier throttles differ from Enterprise, so integrations built against one tier break or stall when a dealer's footprint scales
How Supergood Creates Tekion APIs
Supergood reverse-engineers authenticated browser flows and Tekion's Automotive Partner Cloud surfaces to deliver a resilient API layer for your dealership—across sales, service, accounting, and analytics—without forcing you through a lengthy partner certification cycle.
- Handles username/password and MFA (SMS, email, TOTP) securely in a managed session
- Maintains session continuity with automated token refresh and change detection
- Normalizes responses across CRM, DMS, Service, and Accounting so you integrate once and rely on consistent objects
- Aligns with each dealer's data-sharing authorizations and entitlements to ensure compliant access
Use Tekion with AI agents: Tekion MCP Server →
Getting Started
- Schedule Integration Assessment
Book a 30-minute session to confirm your modules, dealer rooftops, and authentication model.
- Supergood Generates and Validates Your API
We deliver a production-ready Tekion adapter tailored to your dealership configuration and data-sharing authorizations.
- Deploy with Monitoring
Go live with continuous monitoring and automatic adjustments as Tekion evolves.
API Endpoints
Authentication
/authenticateAuthenticate to a Tekion dealership tenant using credentials or MFA and obtain a session token for downstream calls.
Customers
/customersList customer profiles, contact details, and interaction history with filters for rooftop, status, and date range.
Inventory
/inventoryRetrieve new and used vehicle inventory with VIN, configuration, pricing, and availability filters.
Sales
/dealsPull sales deals, quotes, and F&I records with status, salesperson, and effective-date filters.
Service
/repair_ordersRetrieve repair orders, service appointments, technician notes, and maintenance history by status and assignment.
Service
/create_appointmentBook a new service appointment against a customer and vehicle with requested operations and scheduling details.
Use Cases
Sync sales and inventory data into your warehouse
- Pull deals, quotes, and F&I records from the DMS into a single warehouse - Stream new and used vehicle inventory with VIN and pricing changes to downstream listing tools - Reconcile customer and lead records across CRM and sales for unified reporting
Automate service scheduling and repair-order workflows
- Create and update service appointments without portal clicks - Pull repair orders, technician notes, and maintenance history into customer-experience tools - Trigger status notifications and follow-ups as repair orders move through the shop
Reconcile accounting, payments, and payroll
- Sync accounting records and Tekion Pay transactions into general ledger and AR systems - Match deal proceeds and service revenue against ledger entries per rooftop - Surface payroll and benchmarking analytics to finance and operations dashboards
Unify customer 360 across rooftops
- Consolidate customer profiles, interaction history, and vehicle ownership across stores - Push lead and CRM updates back into Tekion from marketing automation - Keep contact and consent records consistent across sales and service
Technical Specifications
Authentication
Username/password and MFA (SMS, email, TOTP) handled in a managed session, plus Tekion-issued API tokens where provisioned
Connectivity
Authenticated browser flows plus Tekion's Automotive Partner Cloud open APIs surfaced where the dealer authorizes access
Response format
Normalized JSON across CRM, DMS, Service, and Accounting objects
Rate limits
Adaptive throttling tuned to your tenant and partner tier to avoid Standard/Enterprise rate-limit errors
Session management
Automatic session refresh, token rotation, and MFA replay handling
Data freshness
Near real-time pulls for deals, repair orders, and inventory with optional scheduled batch syncs
Security
Encrypted credential vault, scoped access tokens, SOC 2-aligned controls, and audit logging
Webhooks
Event-style callbacks for deal status, repair-order updates, inventory changes, and payment events
Latency
Sub-second reads on cached entities; multi-second writes when posting through service and accounting workflows
Throughput
Horizontally scaled workers sized to multi-rooftop dealer-group volume
Reliability
Retry, backoff, and idempotency keys for appointments, deal updates, and accounting transactions
Adaptation
Continuous monitoring of Tekion releases, Automotive Partner Cloud changes, and dealer-specific configuration drift
Frequently asked questions
No. Supergood works with your existing Tekion access and authenticated sessions. Formal APC partner registration and tiered certification are only required when you specifically want to consume APIs brokered directly through Tekion's partner program.
Yes. Supergood normalizes data across the DMS, CRM, Service, and Accounting modules of Automotive Retail Cloud, so deals, repair orders, customers, and ledger entries are available through one consistent API surface.
Each rooftop is profiled against its own data-sharing approvals and entitlements. Supergood preserves dealer-specific permissions and lifecycle states rather than assuming uniform access across stores.
Yes. The API surfaces customers, inventory, deals, and service records across rooftops, and Supergood scales workers to multi-store group volume while respecting each store's authorizations.
Supergood applies adaptive throttling tuned to your tenant and partner tier, with retry and backoff, so integrations stay within Standard or Enterprise rate limits without manual tuning.