WellnessLiving API
WellnessLiving is an all-in-one business management platform trusted by over 7,500 fitness, wellness, and beauty businesses for booking, scheduling, payments, staff, and marketing. An API lets you programmatically pull clients, appointments, classes, schedules, staff, and sales—and push updates like new bookings, client records, purchases, and cancellations back into WellnessLiving.
What is WellnessLiving?
WellnessLiving is an all-in-one business management platform trusted by over 7,500 fitness, wellness, and beauty businesses worldwide. Studios, gyms, spas, salons, and multi-location operators use WellnessLiving to handle online booking and scheduling, client and staff management, payments and point of sale, marketing automation, branded client apps, and reporting—across class, appointment, and event-based services.
Core product areas include:
- Booking & Scheduling (Book Online, Events & Workshops, Book-a-Spot)
- Business Operations (Staff Management, Client Management, Advanced Reporting, Payments/POS, Rewards)
- Growth Acceleration (Marketing Suite, Message Center, Enterprise Cloud, ISAAC AI business intelligence, CAASI AI front desk agent)
- Branded Experience (Presence Website, Website Widgets, Achieve Client App)
- Integrations (QuickBooks, Zapier, Google Reserve, door access systems, fitness tracking partners)
Common data entities:
- Clients, Members, Leads, Contact Details
- Appointments, Class Bookings, Reservations, Schedules
- Classes, Events, Workshops, Book-a-Spot sessions
- Staff, Availability, Profiles, Logins
- Purchases, Sales, Transactions, Inventory, Promotions
- Reports, Memberships, Passes, Rewards
The WellnessLiving Integration Challenge
Businesses run daily front-desk, booking, and payment operations on WellnessLiving, but turning that into reliable API-driven automation is non-trivial:
- Gated access: API access requires contacting an Account Executive, completing an API Access Questionnaire, and signing an NDA and API Agreement before credentials are issued
- Multi-credential setup: Calls require a username, password, business ID (BID), authorization code, and authorization ID—non-trivial to manage across locations
- Signature-based requests: Many endpoints require a generated request signature hashed from multiple values, in addition to a bearer token from the /token endpoint
- Mobile and branded-app data: Much client engagement flows through the Achieve client app and website widgets rather than a single uniform API surface
- Per-business configuration: Class types, pricing, passes, and promotions are configured per location, so generic integrations break across tenants
- Versioned UAT surface: The documented API is versioned and exposed through a UAT environment, so endpoint coverage shifts between releases
How Supergood Creates WellnessLiving APIs
Supergood reverse-engineers authenticated WellnessLiving flows and the documented REST API to deliver a resilient API layer for your business—handling credential setup, signatures, and session continuity so you integrate once.
- Handles username/password, BID, authorization code/ID, bearer tokens, and request signatures securely
- Maintains session continuity with automated token refresh and change detection
- Normalizes responses across clients, appointments, classes, staff, and sales so you rely on consistent objects
- Aligns with your business's class types, pricing, passes, and promotion configuration for accurate reads and writes
Use WellnessLiving with AI agents: WellnessLiving MCP Server →
Getting Started
- Schedule Integration Assessment
Book a 30-minute session to confirm your locations, modules, and authentication model.
- Supergood Generates and Validates Your API
We deliver a production-ready WellnessLiving API tailored to your business configuration and credentials.
- Deploy with Monitoring
Go live with continuous monitoring and automatic adjustments as WellnessLiving evolves.
API Endpoints
Authentication
/tokenAuthenticate with your WellnessLiving credentials (username, password, BID, authorization code/ID) and obtain a bearer token for downstream calls.
Clients
/clientsRetrieve clients, members, and leads with filters for status, contact details, and promotion key.
Clients
/create_clientAdd a new client and update contact details against your business configuration.
Scheduling
/schedulePull the schedule of classes, appointments, events, and Book-a-Spot sessions across staff and locations.
Scheduling
/create_bookingBook a class or appointment for a client, or cancel an existing reservation.
Sales
/create_purchaseRecord a sale or purchase for a client, applying passes, memberships, and promotions from your inventory.
Use Cases
Sync client and booking data into your stack
- Pull clients, members, and leads with contact details into a single CRM or warehouse - Stream class bookings, appointments, and reservations to downstream BI and retention tools - Reconcile membership, pass, and rewards records across locations for a unified client 360
Automate booking and scheduling workflows
- Book classes and appointments for clients programmatically without front-desk clicks - Cancel and reschedule reservations from your own app or chatbot - Surface schedule availability and Book-a-Spot openings to external booking channels
Reconcile sales and payments
- Sync purchases, transactions, and inventory into accounting and general ledger systems - Apply passes, memberships, and promotions during programmatic checkout - Surface delinquent or expiring memberships to retention and marketing workflows
Keep staff and reporting data in sync
- Pull staff profiles, availability, and logins into scheduling and HR tools - Retrieve report information for revenue, attendance, and retention dashboards - Trigger downstream workflows when bookings, clients, or staff availability change
Technical Specifications
Authentication
Username/password plus BID, authorization code/ID, bearer token from /token, and request signatures, handled in a managed session
Connectivity
Authenticated browser flows plus WellnessLiving's documented REST API surfaced through your business credentials
Response format
Normalized JSON across clients, appointments, classes, staff, and sales objects
Rate limits
Adaptive throttling tuned to your business to avoid WellnessLiving-side limits
Session management
Automatic token refresh, signature regeneration, and credential rotation
Data freshness
Near real-time pulls for clients, schedules, and sales with optional scheduled batch syncs
Security
Encrypted credential vault, scoped access tokens, SOC 2-aligned controls, and audit logging
Webhooks
Event-style callbacks for new bookings, client updates, cancellations, and purchases
Latency
Sub-second reads on cached entities; multi-second writes when posting bookings and purchases
Throughput
Horizontally scaled workers sized to multi-location class, appointment, and sales volume
Reliability
Retry, backoff, and idempotency keys for bookings, cancellations, and purchases
Adaptation
Continuous monitoring of WellnessLiving API versions and per-business configuration drift
Frequently asked questions
WellnessLiving issues API credentials only after you contact an Account Executive, complete the API Access Questionnaire, and sign an NDA and API Agreement. Supergood works with your existing entitlements and authenticated sessions once access is granted, and can help you scope the questionnaire.
Supergood manages the full auth chain—username/password, BID, authorization code/ID, the bearer token from /token, and the generated request signature—so you never have to build or rotate signatures yourself.
Yes. Supergood normalizes the schedule across class bookings, appointments, Events & Workshops, and Book-a-Spot sessions, so all booking types sit behind one consistent API surface.
Yes. Multi-location operators are profiled per business ID, and Supergood preserves each location's class types, pricing, passes, and promotion configuration rather than forcing a generic schema.
WellnessLiving includes webhooks with API access for events such as new bookings and client updates. Supergood can consume these callbacks and normalize them alongside polled data for reliable real-time sync.