Aesthetic Record API
Aesthetic Record is an all-in-one cloud EMR and practice management platform for medical spas and aesthetic practices—clinical charting, online booking, AR Pay payments, inventory, and patient engagement for 9,000+ clinics. With no public developer portal, an Integration Hub limited to prebuilt partnerships, and only a support-gated Leads endpoint plus Zapier for general connectivity, an unofficial API lets you programmatically pull patients, appointments, POS transactions, and inventory—and push updates back into Aesthetic Record.
What is Aesthetic Record?
Aesthetic Record is an all-in-one cloud EMR and practice management platform built for medical spas and aesthetic practices. It combines clinical documentation with chart sign-off and auditing, cloud-based eRX, and ChartSmart AI; online booking and smart scheduling; integrated payments through AR Pay with chart-to-cart checkout, text-to-pay, and patient financing; inventory and supply chain management; and patient engagement tools including LeadAR lead management, two-way texting, memberships, and a patient portal. The platform spans a web app and a native iOS app, and is trusted by over 9,000 aesthetic clinics—from solo providers to enterprise franchises across med spas, wellness clinics, plastic surgery, and IV bars.
Core product areas include:
- EMR and clinical (clinical documentation, chart sign-off and auditing, cloud-based eRX, ChartSmart AI, telehealth, eFax)
- Appointment management (online booking, smart scheduling, waitlist management, cancellation policies)
- Payments (AR Pay, chart-to-cart checkout, text-to-pay, patient financing, eGift cards, patient wallet)
- Patient engagement (LeadAR lead management, 2-way texting, memberships and loyalty, patient portal, surveys and reviews)
- Practice operations (business insights, inventory and supply chain management, employee performance, before-and-after photo management)
Common data entities:
- Patients, Charts, Consents, Before-and-after photos
- Appointments, Providers, Waitlists
- POS transactions, Payments, Memberships, Gift cards
- Injectable inventory, Products, Suppliers
- Leads, Campaigns, Reviews
The Aesthetic Record Integration Challenge
Med spas run charting, checkout, and inventory on Aesthetic Record every day, but the platform offers no general-purpose programmatic access:
- No developer portal: Aesthetic Record publishes no public API documentation, SDKs, or webhooks—there is no self-serve way to build against the platform
- Partnership-gated Integration Hub: The roughly 25 prebuilt integrations (Cherry, Sunbit, ScriptSure, Shopify, HubSpot, Twilio, and others) are direct vendor partnerships, not an open surface you can extend
- One narrow documented endpoint: The only documented API is a Leads endpoint, and even that requires contacting support to obtain a token
- Zapier as the catch-all: General connectivity runs through Zapier keys, limiting you to trigger/action shapes that can't reach charts, inventory, or POS detail
- Data split across web and iOS: Clinical workflows span the web app and a native iOS/iPad app, so parts of the record aren't reachable from a browser-only integration
- PHI and photo sensitivity: Patient charts, before-and-after photos, and e-prescribing data demand HIPAA-aligned access controls and audit trails
How Supergood Creates Aesthetic Record APIs
Supergood reverse-engineers Aesthetic Record's authenticated workflows to deliver a resilient API layer for your practice—covering patients, appointments, POS, and inventory without waiting on a vendor partnership or settling for Zapier's trigger shapes.
- Handles practice credentials, MFA, and session continuity securely in a managed session
- Maintains sessions with automated refresh and change detection as the platform evolves
- Normalizes responses across patients, appointments, POS transactions, and inventory so you integrate once and rely on consistent objects
- Aligns with HIPAA-conscious access controls, scoped tokens, and audit logging for PHI—including clinical photos
Use Aesthetic Record with AI agents: Aesthetic Record MCP Server →
Getting Started
- Schedule Integration Assessment
Book a 30-minute session to confirm your Aesthetic Record modules, locations, and authentication model. - Supergood Generates and Validates Your API
We deliver a hardened, production-ready Aesthetic Record adapter tailored to your practice configuration. - Deploy with Monitoring
Go live with continuous monitoring and automatic adjustments as Aesthetic Record evolves.
Potential API Endpoints
Authentication
/authenticateAuthenticate to an Aesthetic Record practice account and obtain a session token for downstream calls.
Patient Operations
/patientsList patient records with filters for provider, membership status, and last visit.
Scheduling
/appointmentsRetrieve appointments and waitlist entries with date-range, provider, and location filters.
Scheduling
/create_appointmentBook a new appointment against a provider's availability and service type.
Billing
/invoicesPull POS transactions, payments, memberships, and gift card activity for reconciliation.
Inventory
/inventoryRetrieve injectable inventory, product stock levels, and supplier records across locations.
Use Cases
Sync patient and appointment data into your systems
- Pull patients, memberships, and appointments into a central warehouse - Keep provider schedules in sync with marketing and CRM tools - Reconcile membership status across locations for franchise groups
Automate revenue and POS reporting
- Pull POS transactions, payments, and gift card activity into accounting systems - Match financing and membership revenue against services rendered - Surface daily sales and provider performance without portal exports
Centralize inventory management
- Sync injectable inventory and product levels across locations - Trigger reorder workflows when stock falls below thresholds - Reconcile usage recorded at checkout against on-hand counts
Power lead and patient engagement workflows
- Stream leads into your CRM without waiting on a support-issued token - Trigger outreach when appointments are booked, canceled, or missed - Keep loyalty and membership data in sync with engagement tooling
Technical Requirements
Authentication
Practice credentials and MFA handled in a managed, encrypted session
Connectivity
Authenticated Aesthetic Record workflows surfaced as a normalized API—no vendor partnership or Zapier required
Response format
Normalized JSON across patient, appointment, transaction, inventory, and lead objects
Rate limits
Adaptive throttling tuned to your practice to avoid platform-side limits
Session management
Automatic session refresh, MFA replay handling, and credential rotation
Data freshness
Near real-time pulls for appointments, transactions, and inventory with optional scheduled batch syncs
Security
Encrypted credential vault, scoped access tokens, HIPAA-aligned controls, and audit logging for PHI and clinical photos
Webhooks
Event-style callbacks for new bookings, completed checkouts, membership changes, and low-stock events
Latency
Sub-second reads on cached entities; multi-second writes when booking appointments
Throughput
Horizontally scaled workers sized to single-location and franchise volume
Reliability
Retry, backoff, and idempotency keys for bookings and transaction pulls
Adaptation
Continuous monitoring of Aesthetic Record releases and practice configuration drift
Frequently asked questions
No. Aesthetic Record publishes no developer portal, SDKs, or webhooks—its Integration Hub is a set of prebuilt vendor partnerships, and the one documented Leads endpoint requires a support-issued token. Supergood creates an unofficial API from your own authenticated access instead.
Zapier limits you to predefined trigger/action shapes. Supergood exposes normalized REST access to patients, appointments, POS transactions, and inventory—full objects with filtering, not just event notifications.
Yes. PHI flows through an encrypted credential vault with scoped tokens, HIPAA-aligned access controls, and full audit logging, covering charts, e-prescribing data, and before-and-after photos.
Yes. Supergood normalizes patients, transactions, and inventory across locations so franchise operators integrate once and get consistent objects for every clinic.
Supergood continuously monitors Aesthetic Record releases and your practice configuration, adapting the adapter automatically so your integration keeps running through updates.