CCC Intelligent Solutions API
CCC Intelligent Solutions runs an AI-powered cloud platform that connects auto insurers, collision repairers, OEMs, and parts suppliers across the claims and repair lifecycle. An unofficial API lets you programmatically pull claims, estimates, assignments, final bills, diagnostics, and parts data—and push updates like new assignments, estimate revisions, and status changes back into the CCC ONE and CCC IX Cloud ecosystem.
What is CCC Intelligent Solutions?
CCC Intelligent Solutions operates an AI-powered cloud platform that connects auto insurers, collision repairers, OEMs, and parts suppliers to streamline the auto claims and repair lifecycle. Built on the CCC IX Cloud intelligent experience platform and the long-standing CCC ONE estimating product, CCC powers estimating, diagnostics, claims handling, casualty and subrogation, consumer engagement, and digital parts ordering across an ecosystem of tens of thousands of connected businesses.
Core product areas include:
- CCC IX Cloud (event-driven intelligent experience platform spanning data and AI across the ecosystem)
- CCC ONE Estimating and Diagnostics (AI-assisted estimate generation and repair diagnostics for collision repairers)
- Claims solutions for insurers (claims handling, claims management, casualty, and subrogation)
- Consumer engagement tools for carriers and shops, plus shop payroll and employee management
- OEM certified repair network programs and digital parts ordering for suppliers
CCC Secure Share is CCC's cloud API channel, letting CCC ONE repairers share data with registered third-party apps over a secure channel using the CIECA BMS data standard.
Common data entities:
- Claims, First Notice of Loss, Assignments, Workfiles
- Estimates, Estimate Revisions, Supplements, Final Bills
- Vehicles, Damage Photos, Diagnostics, Repairability Assessments
- Parts, Part Price Changes, Parts Orders
- Subrogation Demands, Casualty Records, Recovery Files
- Repairers, Shops, Carriers, OEM Programs
The CCC Intelligent Solutions Integration Challenge
Insurers and repairers run mission-critical claims and estimating workloads on CCC every day, but turning that ecosystem into API-driven automation is non-trivial:
- Developer-gate requirements: Secure Share access requires app registration, CCC review, and active CIECA membership before API credentials and documentation are issued
- BMS message scoping: CCC assigns specific BMS message types per registered app based on business purpose, so coverage is constrained to what your registration was approved for
- Standards translation: CIECA BMS and EMS-equivalent formats for estimates, final bills, and part price changes must be mapped into your own object model
- Legacy and desktop surfaces: CCC ONE spans desktop, web, and cloud, so some workflows live behind authenticated app sessions rather than open endpoints
- Multi-party data flow: A single repair touches carrier, shop, OEM, and parts supplier systems, each with its own IDs, status states, and entitlements
- Repairer-controlled sharing: Data sharing is gated per-repairer, so programmatic access must respect each shop's consent and entitlements
How Supergood Creates CCC Intelligent Solutions APIs
Supergood reverse-engineers authenticated CCC ONE and CCC IX Cloud flows, plus the Secure Share BMS channel where it is provisioned, to deliver a resilient API layer for your CCC environment—across estimating, claims, and parts workflows.
- Handles username/password and MFA (SMS, email, TOTP) securely
- Maintains session continuity with automated refresh and change detection
- Normalizes CIECA BMS estimates, assignments, final bills, and part price changes into consistent JSON objects
- Respects per-repairer sharing consent, entitlements, and carrier program scoping
Use CCC Intelligent Solutions with AI agents: CCC Intelligent Solutions MCP Server →
Getting Started
- Schedule Integration Assessment
Book a 30-minute session to confirm your CCC products, data flows, and authentication model.
- Supergood Generates and Validates Your API
We deliver a production-ready CCC adapter tailored to your environment, entitlements, and BMS scope.
- Deploy with Monitoring
Go live with continuous monitoring and automatic adjustments as CCC evolves.
API Endpoints
Authentication
/authenticateAuthenticate to a CCC ONE / CCC IX Cloud environment using username/password or MFA and obtain a session token for downstream calls.
Claims
/claimsList claims, assignments, and workfiles with filters for carrier, status, repairer, and date range.
Claims
/create_assignmentCreate a new repair assignment or First Notice of Loss workfile against a vehicle and carrier program.
Estimating
/estimatesRetrieve estimates, supplements, and final bills in CIECA BMS-equivalent format with revision history.
Estimating
/create_estimateSubmit a new estimate or estimate revision, including AI pre-populated line items and damage photos.
Parts
/partsPull parts, parts orders, and part price changes across connected suppliers for a workfile.
Use Cases
Sync claims and estimates into your warehouse
- Pull claims, assignments, and workfiles across carriers and repairers into a single warehouse - Stream estimate, supplement, and final bill events to downstream BI and audit tools - Reconcile vehicle, photo, and diagnostics records for a unified repair view
Automate estimating and supplement workflows
- Push new estimates and revisions with AI pre-populated line items into CCC ONE - Trigger diagnostics and repairability checks and attach results to the workfile - Route supplements, approvals, and final bills without manual portal clicks
Streamline subrogation and casualty recovery
- Pull inbound subrogation demands and casualty records for review - Score files for recovery potential and route to the right recovery workflow - Sync recovery status and outcomes back to claims systems
Connect parts ordering across suppliers
- Surface part price changes and availability from connected suppliers - Push parts orders against an active estimate or workfile - Reconcile ordered, received, and returned parts against final bills
Technical Specifications
Authentication
Username/password and MFA (SMS, email, TOTP) handled in a managed session
Connectivity
Authenticated CCC ONE / CCC IX Cloud flows plus the Secure Share BMS API channel where provisioned
Response format
Normalized JSON across claims, estimates, diagnostics, and parts objects, mapped from CIECA BMS
Rate limits
Adaptive throttling tuned to your environment to avoid CCC-side limits
Session management
Automatic session refresh, MFA replay handling, and credential rotation
Data freshness
Near real-time pulls for claims, estimates, and parts with optional scheduled batch syncs
Security
Encrypted credential vault, scoped access tokens, SOC 2-aligned controls, and audit logging
Webhooks
Event-style callbacks for assignment creation, estimate revision, final bill, and part price changes
Latency
Sub-second reads on cached entities; multi-second writes when posting estimates and assignments
Throughput
Horizontally scaled workers sized to high-volume claims and estimating activity
Reliability
Retry, backoff, and idempotency keys for assignments, estimate revisions, and parts orders
Adaptation
Continuous monitoring of CCC ONE, CCC IX Cloud, and Secure Share BMS changes and configuration drift
Frequently asked questions
No. Supergood works with your existing CCC ONE / CCC IX Cloud entitlements and authenticated sessions. Secure Share registration and CIECA membership are only required when you specifically want to consume the official BMS developer channel.
Yes. Supergood normalizes claims, assignments, estimates, supplements, final bills, diagnostics, and parts data so carrier-side and shop-side workflows integrate against a single consistent object model.
Estimates, assignments, final bills, and part price changes arriving in CIECA BMS or EMS-equivalent formats are mapped into normalized JSON, so you do not have to parse CCC's standards-based messages yourself.
Yes. Programmatic access honors each repairer's sharing entitlements and carrier program scoping rather than bypassing CCC's consent model.
Yes. Supergood operates against the same authenticated surfaces CCC ONE uses across desktop, web, and cloud, so legacy deployments are supported with environment-specific configuration.