Denticon API
Denticon by Planet DDS is the cloud practice management system of record for DSOs and multi-location dental groups—scheduling, patient records, charting, imaging, billing, and revenue cycle across more than 10,000 practices in North America. An unofficial API lets you programmatically pull patients, appointments, claims, ledgers, and production data—and push updates back into Denticon—without a partner application, signed vendor agreements, or per-office enablement.
What is Denticon?
Denticon is Planet DDS's cloud practice management system—the system of record for scheduling, patient records, charting, imaging, billing, and revenue cycle for DSOs, multi-location dental groups, and private practices, with more than 10,000 practices and 60,000 users across North America. It anchors Planet DDS's broader DentalOS platform alongside Apteryx cloud imaging, Cloud 9 orthodontic practice management, Planet DDS Pay, and the MyTooth patient engagement app.
Core product areas include:
- Denticon practice management (scheduling, patient records, charting, billing, cross-location reporting)
- Apteryx (device-agnostic cloud imaging with AI capabilities)
- Cloud 9 (orthodontic-specific practice management)
- Planet DDS Pay (integrated payment processing)
- MyTooth (patient engagement with digital forms and online scheduling)
Common data entities:
- Patients, Responsible parties, Recall schedules
- Appointments, Provider schedules, Multi-location calendars
- Clinical charting, Perio exams, Treatment plans, Images
- Claims, Eligibility, ERAs, RCM worklists
- Ledgers, Payments, Production and collections reporting
The Denticon Integration Challenge
Denticon publishes a real developer portal—but getting production access to your own data still runs through a partner pipeline:
- Partner-gated production access: developer.planetdds.com documents a REST API with OAuth2, webhooks, and batch extract, but production keys require a Partner Program application and signed vendor agreements
- Per-office enablement: even approved partners need each customer to enable the integration office-by-office inside Denticon before data flows
- No official SDKs: teams hand-roll clients against the docs and maintain them as the API evolves
- DSO-scale data spread: cross-location patients, providers, fee schedules, and production reporting each carry their own IDs and hierarchy rules
- Reviewer friction: practices report poor x-ray integration and difficulty connecting third-party software outside the contracted vendor list
- PHI and compliance constraints: clinical and financial records demand HIPAA-aligned access controls and audit trails
How Supergood Creates Denticon APIs
Supergood reverse-engineers Denticon's authenticated workflows to deliver a resilient, normalized API layer for your own offices—no partner application, vendor agreements, or per-office enablement queue.
- Handles Denticon credentials, MFA, and session continuity securely in a managed session
- Normalizes responses across patients, appointments, charting, claims, and ledgers so you integrate once and rely on consistent objects
- Preserves DSO hierarchies—offices, providers, and fee schedules—with per-location scoping for group-level automation
- Aligns with HIPAA-conscious access controls, scoped tokens, and audit logging for PHI
Use Denticon with AI agents: Denticon MCP Server →
Getting Started
- Schedule Integration Assessment
Book a 30-minute session to confirm your Denticon offices, modules, and authentication model. - Supergood Generates and Validates Your API
We deliver a hardened, production-ready Denticon adapter tailored to your group's configuration. - Deploy with Monitoring
Go live with continuous monitoring and automatic adjustments as Denticon evolves.
Potential API Endpoints
Authentication
/authenticateAuthenticate to a Denticon tenant and obtain a session token scoped to your offices.
Patient Operations
/patientsList patient records across offices with filters for name, date of birth, office, and recall status.
Scheduling
/appointmentsRetrieve appointments across locations with provider, office, status, and date-range filters.
Scheduling
/create_appointmentBook a new appointment against a provider's schedule at a specific office.
Billing
/claimsPull insurance claims, eligibility results, and ERA details by payer, office, and status.
Billing
/ledgersRetrieve patient ledgers, payments, and production and collections entries across locations.
Use Cases
Sync DSO patient and scheduling data
- Pull patients, responsible parties, and recall schedules across every office into one warehouse - Keep multi-location calendars in sync with call-center and online booking tools - Reconcile patient records across offices for a single patient 360
Automate claims and revenue cycle
- Pull claims, eligibility results, and ERAs for RCM reporting - Route denied or aging claims to centralized billing worklists - Match payments against expected reimbursement to surface leakage
Centralize production and collections reporting
- Stream production, collections, and adjustments into BI dashboards - Compare office and provider performance without manual report exports - Track same-store trends across the group in near real time
Connect engagement and clinical workflows
- Push intake and digital form completions into downstream systems - Trigger recall and reactivation outreach from Denticon scheduling data - Surface treatment-plan and charting activity to case-acceptance workflows
Technical Requirements
Authentication
Denticon credentials and MFA handled in a managed, encrypted session
Connectivity
Authenticated Denticon cloud workflows surfaced as a normalized API across offices
Response format
Normalized JSON across patient, appointment, claim, ledger, and production objects
Rate limits
Adaptive throttling tuned to your tenant to avoid platform-side limits
Session management
Automatic session refresh, MFA replay handling, and credential rotation
Data freshness
Near real-time pulls for schedules, claims, and ledgers with optional scheduled batch syncs
Security
Encrypted credential vault, scoped access tokens, HIPAA-aligned controls, and audit logging
Webhooks
Event-style callbacks for new appointments, claim status changes, and ledger activity
Latency
Sub-second reads on cached entities; multi-second writes when booking appointments or posting updates
Throughput
Horizontally scaled workers sized to DSO multi-location volume
Reliability
Retry, backoff, and idempotency keys for appointment booking and record updates
Adaptation
Continuous monitoring of Denticon releases and tenant configuration drift
Frequently asked questions
No. Supergood works with your existing Denticon credentials and authenticated sessions for your own offices, so you do not need a partner application, signed vendor agreements, or per-office enablement to reach your own data.
The official portal at developer.planetdds.com documents a real REST API, but production access is reserved for approved partners and requires each office to be enabled individually. Supergood works against your authenticated tenant directly and normalizes the data into one consistent API.
Yes. Supergood preserves Denticon's office and provider hierarchies with per-location scoping, and normalizes production, collections, and scheduling data so group-level automation works from a single integration.
Yes. PHI flows through an encrypted credential vault with scoped tokens, HIPAA-aligned access controls, and full audit logging across clinical and financial records.
Supergood continuously monitors Denticon releases and your tenant configuration, adapting the adapter automatically so your integration keeps running through platform changes.