Tekmetric API
Tekmetric is a cloud-based shop management platform used by 15,000+ auto repair shops to run repair orders, digital vehicle inspections, parts and inventory, payments, and customer engagement. An unofficial API lets you programmatically pull repair orders, customers, vehicles, inspections, parts, and payments—and push updates like new estimates, appointments, and status changes back into Tekmetric.
What is Tekmetric?
Tekmetric is a cloud-based shop management platform used by more than 15,000 auto repair shops to run day-to-day operations. Shops use Tekmetric to build estimates and repair orders, perform digital vehicle inspections, manage parts and inventory, process payments, schedule appointments, and engage customers through two-way texting, automated reminders, and marketing campaigns.
Core product families:
- Shop Management (estimates, repair orders, digital vehicle inspections, scheduling)
- Multi-Shop Management (enterprise tooling across multiple locations)
- Tire Management Suite (specialized tire operations)
- Payments (payment processing, Text-to-Pay, Buy Now Pay Later, capital financing)
- Marketing (scheduled campaigns, two-way texting, Google Reviews, website management)
- Mobile App (on-the-go shop management)
Common data entities:
- Repair Orders, Estimates, Jobs, Labor, Parts lines
- Customers, Vehicles, Service History
- Digital Vehicle Inspections
- Parts and Inventory
- Payments and Transactions
- Appointments and Schedules
The Tekmetric Integration Challenge
Shops run their entire workflow on Tekmetric, but turning that portal-driven data into API-driven automation is non-trivial:
- Partner-gated API: Tekmetric directs developers to api.tekmetric.com to apply for integration access, so programmatic access depends on partnership approval rather than self-serve keys
- Mobile-first data: Inspections, photos, and on-the-floor updates flow through the mobile app, making consistent headless capture harder
- Multi-shop fan-out: Enterprise operators span many locations, each with its own repair orders, customers, and inventory that must be reconciled under one model
- Rich repair-order structure: A single RO nests jobs, labor, parts, inspections, and payments with evolving status—hard to flatten reliably
- Ecosystem variability: With 70+ integrations across parts, payments, marketing, and diagnostics, data shapes and identifiers differ by connected tool
- Authentication and session handling: Logins and tokens must be managed securely for continuous, unattended automation
How Supergood Creates Tekmetric APIs
Supergood reverse-engineers authenticated browser and app flows alongside Tekmetric's partner API surface to deliver a resilient, normalized API layer for your shop or multi-shop group.
- Handles login, API keys, and MFA securely in a managed session
- Maintains session continuity with automated refresh and change detection
- Normalizes repair orders, customers, vehicles, inspections, parts, and payments so you integrate once across single and multi-shop accounts
- Aligns with shop-specific settings, labor rates, and inventory so writes stay accurate
Use Tekmetric with AI agents: Tekmetric MCP Server →
Getting Started
- Schedule Integration Assessment
Book a 30-minute session to confirm your shop configuration, locations, and authentication model.
- Supergood Generates and Validates Your API
We deliver a production-ready Tekmetric adapter tailored to your shop or multi-shop group.
- Deploy with Monitoring
Go live with continuous monitoring and automatic adjustments as Tekmetric evolves.
API Endpoints
Authentication
/authenticateAuthenticate to a Tekmetric shop account using credentials or an API key and obtain a session token for downstream calls.
Repair Orders
/repair_ordersList repair orders with filters for shop, status, date range, customer, and vehicle.
Repair Orders
/create_estimateCreate a new estimate or repair order with jobs, labor, and parts lines against a customer and vehicle.
Customers
/customersRetrieve customers and their vehicles, contact details, and service history.
Inspections
/inspectionsPull digital vehicle inspections with findings, photos, and recommended work for a repair order.
Payments
/paymentsList payments and transactions tied to repair orders, including amounts, methods, and status.
Use Cases
Sync repair order and revenue data to BI
- Pull repair orders, jobs, labor, and parts into a single warehouse - Stream payment and transaction events to revenue and accounting tools - Reconcile customer and vehicle records across single and multi-shop accounts
Automate customer engagement and follow-up
- Trigger reminders and campaigns from completed repair orders and declined work - Push appointment and status changes to CRM and messaging tools - Surface inspection recommendations for targeted follow-up offers
Centralize multi-shop reporting
- Aggregate repair orders, payments, and inventory across all locations - Normalize labor rates and parts pricing into one consistent model - Benchmark technician and shop performance from a unified dataset
Connect parts and inventory workflows
- Pull parts lines and inventory levels for ordering and reconciliation - Push updated pricing and availability back to repair orders - Match parts usage against payments and margins for profitability reporting
Technical Specifications
Authentication
Username/password, API keys, and MFA handled in a managed session
Connectivity
Authenticated browser and app flows plus Tekmetric's partner API surface where granted
Response format
Normalized JSON across repair orders, customers, vehicles, inspections, parts, and payments
Rate limits
Adaptive throttling tuned to your shop account to avoid platform-side limits
Session management
Automatic session refresh, MFA replay handling, and credential rotation
Data freshness
Near real-time pulls for repair orders and payments with optional scheduled batch syncs
Security
Encrypted credential vault, scoped access tokens, SOC 2-aligned controls, and audit logging
Webhooks
Event-style callbacks for repair order status, payment, and appointment changes
Latency
Sub-second reads on cached entities; multi-second writes when posting estimates and parts lines
Throughput
Horizontally scaled workers sized to multi-shop repair order and payment volume
Reliability
Retry, backoff, and idempotency keys for estimate, payment, and appointment writes
Adaptation
Continuous monitoring of Tekmetric releases and integration ecosystem changes
Frequently asked questions
No. Supergood works with your existing Tekmetric account and authenticated sessions. Formal partner API approval through api.tekmetric.com is only required when you specifically want to consume Tekmetric's official partner endpoints; Supergood can operate against your own authenticated surfaces either way.
Yes. Supergood normalizes repair orders, customers, payments, and inventory across all of your locations so a multi-shop group can integrate once and reconcile data under a single consistent model.
Yes. Inspections are exposed through the normalized API surface, including findings, recommended work, and attached media tied to the corresponding repair order.
Yes. Beyond reads, Supergood supports writes such as creating estimates and repair orders, updating status, and posting appointments, aligned to your shop's labor rates and settings.
Each account is profiled against its configured labor rates, parts pricing, and inventory so writes stay accurate and reads preserve shop-specific fields rather than forcing a generic schema.