AutoVitals API
AutoVitals is a digital shop platform for independent auto repair shops, combining digital vehicle inspections, workflow management, CRM, and websites. AutoVitals does not publish a public API, but an unofficial API lets you programmatically pull inspections, repair orders, customers, vehicles, technician time, and CRM activity—and push updates like inspection results, status changes, and follow-up campaigns back into AutoVitals.
What is AutoVitals?
AutoVitals is a digital shop software platform that helps independent auto repair shops run more efficiently, profitably, and transparently. Shops use AutoVitals to run digital vehicle inspections with photos and notes, manage workflow across the shop, track technician time and labor, communicate with customers via two-way texting, drive retention through CRM campaigns, and operate SEO-optimized websites—built in collaboration with shop owners, service writers, and technicians.
Core product packages include:
- DVI.X — digital vehicle inspections with photo/note editing, technician dispatching, and internal chat
- SmartFlow — workflow management with labor inventory, time clock, smart markers, and task management
- SmartFlow.X — inspections and workflow plus CRM (two-way texting, status updates, reminders, email campaigns, reviews)
- DigitalShop.X — the full platform combining inspections, workflow, CRM, and web presence
- Web.X — custom websites, appointment management, SEO, call tracking, and Google Business Profile management
Common data entities:
- Inspections, Inspection Items, Photos, Canned Notes, Recommendations
- Repair Orders, Estimates, Jobs, Labor, Parts
- Customers, Vehicles, Appointments, Service History
- Technicians, Time Clock Entries, Workflow Stages, Smart Markers
- CRM Campaigns, Text Messages, Reminders, Reviews
The AutoVitals Integration Challenge
Auto repair shops run AutoVitals all day on the shop floor, but turning that inspection- and workflow-driven activity into API-driven automation is non-trivial:
- No public API: AutoVitals does not publish a developer API, so there is no documented, supported way to pull inspection, repair order, or customer data programmatically
- Tablet- and browser-driven workflows: Inspections and workflow management happen in technician tablets and the web app, where data is locked behind authenticated sessions
- POS coupling: AutoVitals syncs bidirectionally with shop management systems like Tekmetric, Mitchell1, Protractor, NAPA TRACS, and MaxxTraxx, so repair order data is split across two systems
- Photo and media payloads: Inspection records carry editable photos, videos, and canned notes that require careful binary handling to extract
- Per-shop configuration: Inspection templates, workflow stages, smart markers, and CRM campaigns are customized per shop, so generic scrapers break
- Multi-location franchises: Shops running multiple bays or locations need consistent IDs and normalized objects across each AutoVitals account
How Supergood Creates AutoVitals APIs
Supergood reverse-engineers the authenticated AutoVitals web and tablet flows to deliver a resilient API layer for your shop—without waiting on a public API that AutoVitals does not offer. You integrate once against normalized objects and we keep the adapter working as the platform changes.
- Handles username/password and MFA securely in a managed session
- Maintains session continuity with automated refresh and change detection
- Normalizes inspections, repair orders, customers, vehicles, and technician time into consistent objects, including media references
- Aligns with your shop's inspection templates, workflow stages, and POS integration so data stays consistent across systems
Use AutoVitals with AI agents: AutoVitals MCP Server →
Getting Started
- Schedule Integration Assessment
Book a 30-minute session to confirm your AutoVitals package, POS integration, and authentication model.
- Supergood Generates and Validates Your API
We deliver a production-ready AutoVitals adapter tailored to your shop's templates and workflow.
- Deploy with Monitoring
Go live with continuous monitoring and automatic adjustments as AutoVitals evolves.
API Endpoints
Authentication
/authenticateAuthenticate to an AutoVitals shop account using username/password, or MFA, and obtain a session token for downstream calls.
Inspections
/inspectionsList digital vehicle inspections with filters for date, technician, vehicle, and status, including item recommendations and photo references.
Inspections
/create_inspectionCreate or update a digital vehicle inspection against a repair order with inspection items, notes, and media.
Repair Orders
/repair_ordersRetrieve repair orders, estimates, jobs, and labor synced from the connected shop management system with status filters.
Customers
/customersPull customers, vehicles, and service history records for CRM, retention, and reporting use cases.
Workflow
/time_entriesList technician time clock entries, workflow stages, and smart markers for labor and productivity reporting.
Use Cases
Sync inspections and recommendations into your warehouse
- Pull completed digital vehicle inspections with items, notes, and photo references into a single warehouse - Track declined and approved recommendations for follow-up and revenue analytics - Feed inspection outcomes into BI and customer-experience tools
Reconcile repair orders across AutoVitals and your POS
- Pull repair orders, estimates, jobs, and labor synced from Tekmetric, Mitchell1, Protractor, NAPA TRACS, or MaxxTraxx - Match AutoVitals workflow status against POS ticket status for unified reporting - Surface promise-time and bay-capacity metrics across the shop
Power CRM and retention automation
- Pull customers, vehicles, and service history to drive personalized follow-up campaigns - Trigger reminders and two-way texts based on declined work and service intervals - Sync review and campaign activity into your marketing stack
Report on technician productivity and labor
- Pull technician time clock entries and workflow stage timestamps for labor analysis - Track smart markers and task completion across bays - Feed productivity metrics into payroll and management dashboards
Technical Specifications
Authentication
Username/password and MFA handled in a managed session
Connectivity
Authenticated web and tablet flows reverse-engineered into a stable API layer; no public AutoVitals API required
Response format
Normalized JSON across Inspections, Repair Orders, Customers, Vehicles, and Workflow objects
Rate limits
Adaptive throttling tuned to your shop account to avoid platform-side limits
Session management
Automatic session refresh, MFA replay handling, and credential rotation
Data freshness
Near real-time pulls for inspections, repair orders, and CRM activity with optional scheduled batch syncs
Security
Encrypted credential vault, scoped access tokens, SOC 2-aligned controls, and audit logging
Webhooks
Event-style callbacks for inspection completion, repair order status, and workflow stage changes
Latency
Sub-second reads on cached entities; multi-second writes when posting inspections and updates
Throughput
Horizontally scaled workers sized to multi-bay and multi-location shop volume
Reliability
Retry, backoff, and idempotency keys for inspection and repair order writes
Adaptation
Continuous monitoring of AutoVitals releases and POS integration changes with automatic adapter updates
Frequently asked questions
No. AutoVitals does not publish a developer API. Supergood works around this by reverse-engineering the authenticated AutoVitals web and tablet flows to deliver a stable, normalized API layer for your shop.
Yes. Inspection records carry editable photos, videos, and canned notes. Supergood handles the binary payloads and exposes media references alongside the normalized inspection objects.
AutoVitals syncs bidirectionally with systems like Tekmetric, Mitchell1, Protractor, NAPA TRACS, and MaxxTraxx. Supergood normalizes the repair order data surfaced in AutoVitals so you can reconcile it against your POS without duplicating logic.
Yes. Supergood profiles each AutoVitals account and provides consistent IDs and normalized objects across bays and locations, so multi-location shops integrate once.
Each shop is profiled against its configured inspection templates, workflow stages, and smart markers. Supergood preserves your shop-specific fields and states rather than forcing a generic schema.